Virtual server backup is a known pain point among backup administrators. In our tutorial, learn all about VMware backup with this collection of articles on VMware backup and restore, VMware Consolidated Backup, Virtual Desktop Infrastructure and more. 

In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%. 

Tim Zimmerman, Gartner research director offers some practical advice to organisations wanted to use iPads on their corporate wireless networks. 

<p>Read this expert article to discover exactly what your managers needs to know about software testing. Find tips on how to make processes run more smoothly and ways to make sense of large quantities of data to make the most informed decisions possible.</p> 

Query performance three times faster is just one item in this top-10 list from the analysts at Enterprise Management Associates (EMA). Download this article to read the full top 10 and learn why Cognos 10 holds "strong value for upgrading customers and prospects." 

This chapter from the SearchDataBackup.com Backup best practices guide explores the key backup technologies in today’s storage environment. This article identifies specific points of interest for disk backup. Download this chapter to learn all about disk storage as well as specific considerations of enterprise-class disk arrays to keep in mind. 

Read this paper to get a full analysis of ESET’s ThreatSense.Net®, a sophisticated malware reporting and tracking system, which shows that the highest number of detections this month with almost 12.47% of the total was scored by the Win32/Conficker class of threat. 

This article covers the top 10 tools available to help make virtualization management easier. 

If you're a small or mid-sized business thinking about virtualization, particularly in the world of Microsoft, it makes sense to upgrade your database servers as well. This article explains why to upgrade and provides several examples of companies that have successfully made the move. 

Programming is a journey between the real world and a computer. This article explains why object orientation is currently the best way we have of making the journey. 

Check out this special European edition of Storage magazine for expert analyses and forecasts about where storage is heading and how you can get ahead of the curve. 

Check out this first 2012 issue of Storage Magazine for in-depth analysis of the factors you need to consider when choosing the best type of DR site for your organization, including balancing costs against risks. 

This latest issue of Storage magazine offers an in-depth exploration of the latest trends and technologies in storage today.