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CRM Sheds Light on Tommy Bahama Customers by Infor CRM

January 16, 2012 - (Free Research)

Read this brief article to discover how this growing retail chain of "island fashion" utilizes their loyal customers and their information to keep their business going through the recession and beyond.

(WHITE PAPER)

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Customer Experience Exchange E-Zine Issue 2 by SearchCRM

January 31, 2012 - (Free Research)

This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies.

(EZINE)

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BI Trends and Strategies E-Zine Issue 1 by SearchBusinessAnalytics

January 27, 2012 - (Free Research)

The inaugural issue of BI Trends & Strategies offers sound advice to help you in ensuring your organization is on track to keep up with the rapidly changing landscape of BI and analytics. In this issue, readers will learn about a big data definition and the impact it will have on BI and data warehousing, agile development methodology and more.

(EZINE)

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IT matters again by ComputerWeekly.com

December 01, 2011 - (Free Research)

This report from Deloitte argues businesses are again investing in IT to provide the differentiation and innovation critical from their competitors despite the downturn.

(IT BRIEFING)

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Experts say CEM technology can build single view of customer by Infor CRM

January 24, 2012 - (Free Research)

This tip guide from our editorial team features an article on overcoming single-view issues and how customer experience management (CEM) technologies are a valuable tool for this problem.

(EGUIDE)

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How to retain customer loyalty in the competitive retail market by Infor CRM

January 16, 2012 - (Free Research)

Read this now to learn how single-view software could enhance your customer relationship interactions with more insightful data.

(WHITE PAPER)

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Top 10 Things You Should Know About IBM Cognos 10 for Business Analytics by IBM

January 24, 2012 - (Free Research)

Query performance three times faster is just one item in this top-10 list from the analysts at Enterprise Management Associates (EMA). Download this article to read the full top 10 and learn why Cognos 10 holds "strong value for upgrading customers and prospects."

(WHITE PAPER)

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CEO and the Cloud: Harvard Business Review by Google Apps

January 05, 2012 - (Free Research)

Content provided by Google. This article from the Harvard Business Review covers they key points that CEOs and executives need to know about cloud computing. Find out why cloud is a game-changer, and what is preventing companies from adopting it now. Review the courses of action you can take, and the implications of each strategy.

(WHITE PAPER)

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SQL Server 2008 Upgrade Series: Virtualization by Dell, Inc. and Intel

November 20, 2009 - (Free Research)

If you're a small or mid-sized business thinking about virtualization, particularly in the world of Microsoft, it makes sense to upgrade your database servers as well. This article explains why to upgrade and provides several examples of companies that have successfully made the move.

(TECHNICAL ARTICLE)

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E-Guide: Chapter 2: Enterprise-Class Disk Array Purchase Considerations by Quantum Corporation

February 09, 2010 - (Free Research)

This chapter from the SearchDataBackup.com Backup best practices guide explores the key backup technologies in today’s storage environment. This article identifies specific points of interest for disk backup. Download this chapter to learn all about disk storage as well as specific considerations of enterprise-class disk arrays to keep in mind.

(EGUIDE)

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SearchDataBackup VMware Backup Tutorial by Quantum Corporation

August 01, 2009 - (Free Research)

Virtual server backup is a known pain point among backup administrators. In our tutorial, learn all about VMware backup with this collection of articles on VMware backup and restore, VMware Consolidated Backup, Virtual Desktop Infrastructure and more.

(EGUIDE)

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What's your Customer Experience Advantage? by SAP America, Inc.

March 23, 2011 - (Free Research)

SAP Insider Article covering new SAP CRM innovations which help companies empower their employees, substantially improve the customer experience, and thereby achieve a competitive advantage.

(WHITE PAPER)

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Learning Computing: Why object orientated programming works. by ComputerWeekly.com

January 05, 2012 - (Free Research)

Programming is a journey between the real world and a computer. This article explains why object orientation is currently the best way we have of making the journey.

(JOURNAL ARTICLE)

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Global Threat Report December 2011 by ESET

January 26, 2012 - (Free Research)

Stay informed about the most important cybersecurity issues facing the IT community today. This special December 2011 Global threat report offers a review of what we’ve seen throughout the year, including the essential Top Ten Threats lists of 2011.

(WHITE PAPER)

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New eGuide: How to Fully Protect Your Storage Environment by Quantum Corporation

January 2008 - (Free Research)

Storage systems are severely susceptible to attack and it is time for organizations to rethink their security tactics. Read this eGuide to learn about concepts regarding storage security and solutions like encryption that can help defend against attack.

(WHITE PAPER)

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IBM Information Management: Manage your data and control risk to develop information you can trust by IBM

November 2011 - (Free Research)

The IBM Information Management portfolio offers a complete set of solutions designed to help you not only manage your data, but also master it. Read on to learn more about: Data management, information integration, data warehousing and more.

(WHITE PAPER)

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Tips for a Pain Free ERP Implementation by Plex Systems

July 2010 - (Free Research)

Your next software implementation doesn’t have to be a nightmare. It can be done faster and with less training and without the need for upgrades or continued training. Read this paper to learn about the Plex Online implementation and training process, a process perfected over hundreds of successes.

(WHITE PAPER)

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Storage Magazine January 2012 by SearchStorage.com

January 2012 - (Free Research)

Check out this first 2012 issue of Storage Magazine for in-depth analysis of the factors you need to consider when choosing the best type of DR site for your organization, including balancing costs against risks.

(EZINE)

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Managing the iPad in the Enterprise by Copiun

December 2011 - (Free Research)

This Tech Guide discusses mobile strategies in the enterprise: manageability, cost, business benefits and - most important - how employees are dictating the need for it.

(ESSENTIAL GUIDE)

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SQL Server 2008 Upgrade Series: Performance by Dell, Inc. and Intel

November 2009 - (Free Research)

This article explores ways in which small and mid-sized businesses can improve the performance of their databases - and their businesses - by upgrading to SQL Server 2008.

(TECHNICAL ARTICLE)

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Storage Magazine November 2011 by SearchStorage.com

November 2011 - (Free Research)

This latest issue of Storage magazine offers an in-depth exploration of the latest trends and technologies in storage today.

(EZINE)

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SearchContentManagement eGuide: Best Practices for Selecting a Web Content Management Strategy by Percussion Software, Inc. (E-mail this company)

January 2012 - (Free Research)

Read this e-guide from our editorial team to learn five key steps to successful web content management (WCM) strategies and how to select a WCM system.

(EGUIDE)

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SQL Server 2000 Security Best Practices by Global Knowledge Network, Inc.

November 2004 - (Free Research)

The security of SQL Server database servers has become a top priority for database administrators. This article examines best practices that can be employed to secure Microsoft SQL Server 2000 databases. It provides an overview of the security model in SQL Server 2000 and discusses best practices you can employ to secure yours.

(WHITE PAPER)

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CW+: Compass: How benchmarking can identify IT savings by ComputerWeekly.com

October 2010 - (Free Research)

Benchmarking, or the analysis of operational costs, productivity, and service levels in a comparative context of market standards, is a firmly established management tool.

(WHITE PAPER)

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Business Technology Marketing Benchmarks: 2006-2007 Data and Trends by KnowledgeStorm Webinars (E-mail this company)

August 2006 - (Free Research)

Find out what 1,900 B2B marketers in software, hardware and technology services industries revealed about what works for lead generation. Supplement this report with the webinar titled "KnowledgeStorm Webinars: Business Technology Marketing Benchmarks: 2006-2007 Data and Trends" and learn about B2B e-mail and search engine marketing strategies.

(ANALYST REPORT)

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