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But, Will Customer Measurement Improve Our Profits? by Mindshare Technologies

March 05, 2008 - (Free Research)
The purpose of this paper is to outline the basics of the correlation between loyalty and profits and to present the case for continuous customer and employee feedback. 
(WHITE PAPER) READ ABSTRACT |

Leveraging Social Media to Drive Retail Sales and Enhance Customer Experience by Wipro Technologies

December 17, 2009 - (Free Research)
Read this article for an examination of three considerations for social media: social media driving revenue, customer experience and tracking and using social media measurement tools. 
(WHITE PAPER) READ ABSTRACT |

Analytics: The Art and Science of Better by SAS

April 07, 2010 - (Free Research)
Successful organizations are using automated analytical tools to take a more scientific approach to decision making through observation, experimentation and measurement to improve their business processes. Read on to learn how with the right tools and information your organization can immensely increase the ease and success of decision making. 
(WHITE PAPER) READ ABSTRACT |

Field Measurements of Ethernet Performance by Fluke Networks

April 13, 2010 - (Free Research)
Various metrics can quantify and characterize network performance. Test plans can be written to satisfy varying organizational objectives. This white paper will describe advancements in field measurement of end-to-end Ethernet performance. 
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To SaaS or Not to SaaS: Making Your Digital Measurement Count by Unica Corporation - An IBM Company

September 23, 2010 - (Free Research)
Read To SaaS or Not to SaaS: Make Your Digital Measurement Count by Eric Peterson to choose wisely. 
(WHITE PAPER) READ ABSTRACT |

Power Metrics for Data Centers by Intel Corporation

June 30, 2009 - (Free Research)
Some of the most useful benchmarks and metrics in evaluating server performance are provided in this article along with descriptions to help IT managers identify the ones that best fit their organization. 
(BOOK)

6 Key Metrics for Measuring Lean Success by Infor

September 2008 - (Free Research)
This webcast by IndustryWeek discusses the key metrics your company can use to help ensure you accomplish you lean goals. It brings together members of the manufacturing community to discuss strategic and operational initiatives. 
(WEBCAST) READ ABSTRACT |

Gartner: What CIOs should know about cloud‑based customer service by ComputerWeekly.com

November 2013 - (Free Research)
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. 
(ANALYST BRIEF) READ ABSTRACT |

ACP- The Truth About Power Consumption Starts Here by Dell, Inc. and AMD

August 2011 - (Free Research)
Based on customer demands, one company as developed a new metric designed to give customers a more accurate idea of the power consumed by the processor, thus enabling the customer to more accurately plan for future power budgets. 
(WHITE PAPER) READ ABSTRACT |

Information Security Magazine – December 2010: Understanding the Data Accountability and Trust Act by Information Security Magazine

December 2010 - (Free Research)
This month’s issue of Information Security magazine takes you deep inside the Data Accountability And Trust Act (DATA), pending legislation that could reshape the national privacy landscape and impact the way enterprises and midmarket companies architect their security operations. 
(EZINE)

Customer Experience Exchange, Issue 7 by SearchCRM

November 2012 - (Free Research)
This 3-article E-Zine offers analysis and advice for the CEM professional. In the featured article, Cameron Kittle reviews CEM technologies and shares the thoughts of industry observers who stress that a company should first know what it intends to do with its wired connection to customers. Continue on for this article and more. 
(EZINE) READ ABSTRACT |

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud

The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future. 
(ASP & SOFTWARE PRODUCT)

E-Guide: Why your clients should measure their data center energy efficiency by Intel

February 2011 - (Free Research)
Read this E-Guide to learn more about why measuring data center efficiency is important for your clients and what exactly they should be measuring. 
(EGUIDE) READ ABSTRACT |

A Beautiful, Cloudy Forecast: Research shows business potential in cloud-based predictive analytic solutions by Teradata

June 2012 - (Free Research)
<p>Predictive analytics and cloud solutions are changing the way organizations do business. But what about predictive analytics in the cloud? Check out this article by industry expert James Taylor on the concerns and benefits regarding cloud-based predictive analytics and learn about companies that have experienced the impressive results. </p> 
(WHITE PAPER) READ ABSTRACT |

Cyber Heists: What Happened, Mistakes Made, Courts' Reaction, and What You Should Do! by Global Knowledge

July 2013 - (Free Research)
Whether you are the owner or manager of a bank or financial institution, or a business owner concerned about the security of your money in that bank or financial institution, this article contains critical information for you. 
(WHITE PAPER) READ ABSTRACT |

Strategies for Lowering the Cost of Manufacturing Test by National Instruments

May 2001 - (Free Research)
NI platform offers high test throughput, increased productivity, and a lower cost of ownership than traditional disjoint systems or turnkey solutions based on proprietary architectures. 
(WHITE PAPER)

Big Data Gets Personal by SAP America, Inc.

January 2014 - (Free Research)
In this report from the MIT Technology Review, discover 10 must-read articles about the relationship between personal data and big data. Find out how companies are leveraging customer information and the pros and cons of releasing personal data via the Web or otherwise. 
(WHITE PAPER) READ ABSTRACT |

Combining Deduplication and VMware Disaster Recovery by NetApp

May 2008 - (Free Research)
This article explores what it takes to implement deduplication with VMware Disaster Recovery, and about leveraging the replicated data in your Disaster Recovery environment for Disaster Recovery testing and other purposes. 
(WHITE PAPER) READ ABSTRACT |

SAPinsider article - Meet the needs of the "Mobile Anywhere" generation by Hewlett-Packard Company

March 2012 - (Free Research)
How do you get started on a mobility project? Access this helpful resource to learn how mobile application services for SAP enable you to easily simplify your applications, extend them where necessary, and build new apps with preconfigured development and security frameworks. 
(WHITE PAPER) READ ABSTRACT |

Convergence with Vblock Systems: A Value Measurement by VCE (E-mail this company)

December 2013 - (Free Research)
Explore this resource to learn about the major benefits of consolidating your existing data center hardware into a converged solution. 
(WHITE PAPER) READ ABSTRACT |

Convergence with Vblock Systems: A Value Measurement by VCE (E-mail this company)

September 2013 - (Free Research)
IDC conducted in-depth interviews and found that Vblock System implementations sped deployments, simplified operations, improved business-support agility, saved money, and freed staff to launch new applications, extend services, and improve user/customer satisfaction. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Gaining Control of Order Management Processes by SAP America, Inc.

April 2012 - (Free Research)
This e-book, packed with four expert articles, highlights SAP's solution to sales order management, offering insight into its CRM, ERP and supply chain management components. Read these insightful articles now to learn about this option's strengths and weaknesses, how to properly define the sales process and so much more. 
(EBOOK) READ ABSTRACT |

Gartner: CIO checklist for next-generation mobile strategies by ComputerWeekly.com

July 2012 - (Free Research)
This article by Gartner analysts provides CIOs with a checklist of guidelines and questions to help businesses make the most out of the next generation mobile technology. 
(ANALYST BRIEF) READ ABSTRACT |

Selecting an ERP Solution: A Guide by Infor

November 2008 - (Free Research)
This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company. 
(WHITE PAPER) READ ABSTRACT |

Learning Computing: Why object orientated programming works. by ComputerWeekly.com

January 2012 - (Free Research)
Programming is a journey between the real world and a computer. This article explains why object orientation is currently the best way we have of making the journey. 
(JOURNAL ARTICLE) READ ABSTRACT |

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