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Build Your Own SAP CRM Solution — and Know Exactly How Much It Will Cost by SAP America, Inc.

July 19, 2011 - (Free Research)
This white paper provides an overview of a rapid deployment strategy designed to take the guesswork out of implementing CRM. Inside, learn how this approach can let you pick and choose features which matter the most to your organization while avoiding playing for ones you don't to provide an accurate, upfront price. 
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CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.

August 31, 2011 - (Free Research)
The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business. 
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Why CRM Implementations Fail….And What To Do About It by Scribe Software Corporation

March 01, 2011 - (Free Research)
Companies are scrambling to implement CRM systems, but they might not be getting what they bargained for if they're not careful. Up to 80% are reporting they're not getting what they were promised. Read this paper and learn how to avoid pitfalls, develop a strategy for your CRM system, and much more. 
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Give Microsoft Dynamics CRM Users What They Want: Their Data by Scribe Software Corporation

May 09, 2011 - (Free Research)
This brief paper discusses a data migration approach that has the sophisticated capabilities to transform and merge your source data into a format that is highly usable for uses of Microsoft CRM. Learn how to get the right information, in the right place, at the right time. 
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The New Information Agenda: Do You Have One? by IBM

May 2008 - (Free Research)
This white paper defines the information agenda; describes key considerations and best practices in creating and implementing an information agenda. 
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Why CRM? The Business Case for Customer Relationship Management by Oracle Corporation

July 2006 - (Free Research)
Organizations are adopting CRM solutions because they understand that having the technology to execute a customer-centric strategy is a business imperative. Learn the strategic value of CRM -- increased revenue, productivity, and customer satisfaction. 
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The State of Customer Analytics: Taking a Proactive Approach to Loyalty and Retention by IBM

December 2012 - (Free Research)
In today's highly competitive market, it is more important than ever to provide top-tier customer service, and successful businesses know the key to this is leveraging a customer analytics initiative.  Read this resource to learn the ins and outs of customer analytics and the tools you'll need to implement a successful analytics program. 
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Security Best Practices for Developing Windows Azure Applications by Microsoft

November 2010 - (Free Research)
Are you a software designer, architect, developer or tester interested in secure cloud computing solutions?  Download this breakthrough paper focusing on the security challenges and recommended approaches to design and develop more secure applications for Microsoft's Windows Azure platform.  
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Celina Insurance Group Streamlines Collaborative Processes with Agents to Stay ahead of the Competition by IBM

March 2009 - (Free Research)
Read this case study to see how Celina Insurance Group implemented a collaborative extranet based on IBM Lotus Notes and Lotus Domino to enhance their competitive edge. 
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GFI FAXmaker is the leading enterprise quality fax server when it comes to reliability, ease of use and administration, and price. 
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Maximizing IT Investments: Recession-proofing Your Network by F5 Networks

July 2008 - (Free Research)
This whitepaper outlines a plan that enables network teams to implement a plan that optimizes application performance. It also identifies recession-proof networking technologies and their challenges. 
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Breaking the Data Integration Bottleneck: Accelerating DW, BI, MDM, CDI, and CPM Operations by Innovative Routines International, Inc.

May 2008 - (Free Research)
The fundamental processes in data integration continue to present challenges to enterprises, not because the fundamentals have changed, but rather that expectations for data volumes to support reporting and analysis continue to increase. 
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Unified Performance Management: The Key to Successful Performance Management by IBM

April 2009 - (Free Research)
Using common performance management tools and systems efficiently is just as critical to the success of the business as using a common set of applications for accounting and human resources (ERP) and marketing and sales (CRM). Read this paper to learn more. 
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Application Note: Structured Testing - The Path to Thorough Code Coverage by McCabe Software, Inc.

March 2011 - (Free Research)
Basis path testing, also known as Structured Testing, is the primary code-based testing strategy recommended by McCabe Software and supported by McCabe IQ. The main idea behind this testing is that decision outcomes within a software function should be tested independently. This article provides an overview of the benefits of basis path testing. 
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Presentation Transcript: Building a Comprehensive Notes/Domino Archiving Strategy by Sherpa Software

March 2010 - (Free Research)
This presentation transcript explains why archiving Domino content (including email and applications) is necessary for most companies. Learn about current archiving tool trends and best practices for Domino. Discover how to enlist a strategy that will best fit your organization's archiving needs. 
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Eliminating Notes ID File Password Management: A Ground-breaking Alternative by PistolStar, Inc.

June 2008 - (Free Research)
Read this white paper to learn how to eliminate the hassles of Lotus Notes ID file password management by enabling access via Notes by authenticating it against LDAP. 
(WHITE PAPER) READ ABSTRACT |

CSC Germany Expands Digital Faxing via Open Text Fax Server Integrated with Lotus Notes and SAP by OpenText

October 2010 - (Free Research)
This case study discusses how CSC used Open Text Fax Server, Fax Server Connector for Lotus Notes, and Fax Server Connector for SAP to resolve their long standing fax problems.  Read on to learn all the benefits they experienced from Open Text and learn how you can experience the same benefits. 
(CASE STUDY) READ ABSTRACT |

iSCSI for TL-Series Tape Libraries by Dell, Inc.

September 2008 - (Free Research)
To supplement the growth in iSCSI SANs, Dell has introduced an iSCSI-to-SAS bridge card for the TL-series of tape libraries. This allows a customer to directly attach a tape backup target to their iSCSI 1Gb Ethernet SAN with little to no degradation in transfer speed. This white paper explores this setup and configuration. 
(WHITE PAPER) READ ABSTRACT |

IT Automation: Evaluate Job Scheduling and Run Book Automation Solutions by Cisco Systems, Inc.

November 2010 - (Free Research)
Businesses increasingly use IT automation tools to meet the challenge of managing their data centers. This document describes two types of IT automation software: enterprise job scheduling and run book automation (RBA). It explains how each solution helps to improve efficiency and reduce risks and when to use each solution and when to combine them. 
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Analytics exploration – today and tomorrow by ComputerWeekly.com

May 2014 - (Free Research)
Analysts Clive Longbottom and Rob Bamford explain why businesses need to act now to create a business intelligence platform for the future. 
(ANALYST REPORT) READ ABSTRACT |

Migrating to Microsoft from Lotus Notes®? Not so Fast! by Teamstudio, Inc.

April 2008 - (Free Research)
There is some good information presented in this document and no doubt you would like to get this information for your existing applications, even if you are not planning a migration. 
(WHITE PAPER) READ ABSTRACT |

Smarter Commerce for Consumer Products by IBM

November 2011 - (Free Research)
The connected customer is changing the way you must conduct business. In order to comply with your customers' demands, you must change the way your products are sourced, manufactured and distributed. Smarter commerce enables this, allowing you to transform how quickly you can manage and adapt your source, market, sell and service processes. 
(WHITE PAPER) READ ABSTRACT |

IDC White Paper – Identity and Access Management for Approaching Clouds by CA Technologies.

July 2010 - (Free Research)
Cloud computing is in the process of changing the enterprise IT landscape. Read this paper to learn about the security issues of the cloud and how to improve its security and visibility. 
(WHITE PAPER) READ ABSTRACT |

Business Case for Integrated Unified Communications and Contact Center Solution by ShoreTel

June 2010 - (Free Research)
In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Archiving Lotus Domino Environments by Symantec Corporation

March 2008 - (Free Research)
This webcast will show you exactly how to manage the many issues that come with archiving Lotus Notes Domino, file servers, IM, and collaboration environments. 
(WEBCAST) READ ABSTRACT |

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