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Build Your Own SAP CRM Solution — and Know Exactly How Much It Will Cost by SAP America, Inc.
July 19, 2011 - (Free Research)
This white paper provides an overview of a rapid deployment strategy designed to take the guesswork out of implementing CRM. Inside, learn how this approach can let you pick and choose features which matter the most to your organization while avoiding playing for ones you don't to provide an accurate, upfront price.
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Business 2020: Engaging with the Technology Enabled Customer by Oracle Corporation UK Ltd
March 25, 2013 - (Free Research)
As more and more people share things about themselves via the internet, the more opportunity companies have to glean important data about their customers. Check out this e-zine to learn how your business can successfully harness the power of social media and technology to improve customer experience management (CEM).
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CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.
August 31, 2011 - (Free Research)
The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business.
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Why CRM Implementations Fail….And What To Do About It by Scribe Software Corporation
March 01, 2011 - (Free Research)
Companies are scrambling to implement CRM systems, but they might not be getting what they bargained for if they're not careful. Up to 80% are reporting they're not getting what they were promised. Read this paper and learn how to avoid pitfalls, develop a strategy for your CRM system, and much more.
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Give Microsoft Dynamics CRM Users What They Want: Their Data by Scribe Software Corporation
May 09, 2011 - (Free Research)
This brief paper discusses a data migration approach that has the sophisticated capabilities to transform and merge your source data into a format that is highly usable for uses of Microsoft CRM. Learn how to get the right information, in the right place, at the right time.
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Strategic insights for your social CRM strategy by Infor
May 08, 2013 - (Free Research)
This expert e-guide provides a comprehensive look at the challenges of defining a social media strategy for CRM, offers advice on choosing the right tools, and highlights how to train employees on new social media technologies.
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Why CRM? The Business Case for Customer Relationship Management by Oracle Corporation
July 2006 - (Free Research)
Organizations are adopting CRM solutions because they understand that having the technology to execute a customer-centric strategy is a business imperative. Learn the strategic value of CRM -- increased revenue, productivity, and customer satisfaction.
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The State of Customer Analytics: Taking a Proactive Approach to Loyalty and Retention by IBM
December 2012 - (Free Research)
In today's highly competitive market, it is more important than ever to provide top-tier customer service, and successful businesses know the key to this is leveraging a customer analytics initiative. Read this resource to learn the ins and outs of customer analytics and the tools you'll need to implement a successful analytics program.
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The New Information Agenda: Do You Have One? by IBM
May 2008 - (Free Research)
This white paper defines the information agenda; describes key considerations and best practices in creating and implementing an information agenda.
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11 Ways to Migrate Lotus Notes Applications to SharePoint and Office 365 by Quest Software, now a part of Dell
February 2013 - (Free Research)
This whitepaper outlines 11 ways to migrate Lotus Notes applications to Microsoft SharePoint and Office 365. Included are tips for selecting the best migration tool as well as recommendations for success in each of the 11 different scenarios.
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Security Best Practices for Developing Windows Azure Applications by Microsoft
November 2010 - (Free Research)
Are you a software designer, architect, developer or tester interested in secure cloud computing solutions? Download this breakthrough paper focusing on the security challenges and recommended approaches to design and develop more secure applications for Microsoft's Windows Azure platform.
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Contact Center for Dummies by Avaya
July 2011 - (Free Research)
With the emergence of worldwide competition in the contact center business, working from a defined methodology is becoming increasingly important. This guide provides an approach to the different methodologies you can use, with information not only on running contact centers, but also on implementing contact center technology in a profitable way.
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GFI FAXmaker by GFI Software
GFI FAXmaker is the leading enterprise quality fax server when it comes to reliability, ease of use and administration, and price.
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Maximizing IT Investments: Recession-proofing Your Network by F5 Networks
July 2008 - (Free Research)
This whitepaper outlines a plan that enables network teams to implement a plan that optimizes application performance. It also identifies recession-proof networking technologies and their challenges.
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Application Note: Structured Testing - The Path to Thorough Code Coverage by McCabe Software, Inc.
March 2011 - (Free Research)
Basis path testing, also known as Structured Testing, is the primary code-based testing strategy recommended by McCabe Software and supported by McCabe IQ. The main idea behind this testing is that decision outcomes within a software function should be tested independently. This article provides an overview of the benefits of basis path testing.
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Smarter Commerce for Consumer Products by IBM
November 2011 - (Free Research)
The connected customer is changing the way you must conduct business. In order to comply with your customers' demands, you must change the way your products are sourced, manufactured and distributed. Smarter commerce enables this, allowing you to transform how quickly you can manage and adapt your source, market, sell and service processes.
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Contact Centers for Dummies by Avaya Inc.
November 2008 - (Free Research)
This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.
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iSCSI for TL-Series Tape Libraries by Dell, Inc.
September 2008 - (Free Research)
To supplement the growth in iSCSI SANs, Dell has introduced an iSCSI-to-SAS bridge card for the TL-series of tape libraries. This allows a customer to directly attach a tape backup target to their iSCSI 1Gb Ethernet SAN with little to no degradation in transfer speed. This white paper explores
this setup and configuration.
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Presentation Transcript: Building a Comprehensive Notes/Domino Archiving Strategy by Sherpa Software
March 2010 - (Free Research)
This presentation transcript explains why archiving Domino content (including email and applications) is necessary for most companies. Learn about current archiving tool trends and best practices for Domino. Discover how to enlist a strategy that will best fit your organization's archiving needs.
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