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Hilton Reservations Worldwide Achieves Efficient Staffing by Aspect

September 30, 2013 - (Free Research)
Check out this brief case study to learn how Hilton Reservations Worldwide implemented a workforce management technology that enabled the contact center to plan, manage, and optimize staffing resources, resulting in happier agents and satisfied customers. 
(CASE STUDY) READ ABSTRACT |

Hilton Reservations Worldwide by Aspect

March 2008 - (Free Research)
Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management. 
(CASE STUDY) READ ABSTRACT |

Europe's Largest Regional Airline Protects Reservations System and Company Data with Veeam by Veeam Software

December 2013 - (Free Research)
Check out this resource to find out how a leading vendor's backup solution helped Europe's largest regional airline eliminate downtime. 
(WHITE PAPER) READ ABSTRACT |

The business benefits of switching to mobile TV by ComputerWeekly.com

November 2010 - (Free Research)
Over the past two years, the mobile TV landscape has changed dramatically. 
(WHITE PAPER) READ ABSTRACT |

The Age of Electronic Ticketing by Hexaware Technologies

May 2008 - (Free Research)
Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations. 
(WHITE PAPER) READ ABSTRACT |

Virtualize Enterprise Applications with Less Peril, More Payoff by SearchServerVirtualization

January 2014 - (Free Research)
Before you virtualize the applications that keep your business running, learn how to avoid performance and availability issues. 
(EGUIDE) READ ABSTRACT |

The Truth About Mobile Business Intelligence by Information Builders

August 2012 - (Free Research)
Mobile business intelligence (BI) is not a new concept, but the rumors that it's too complex, cumbersome, expensive, and limited have prevented most organizations from making the investment. Access this exclusive paper to uncover the 5 most common mobile BI myths debunked and how mobile BI can help you gain a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

The 10 Best Practices for Performance Management by Gomez

August 2009 - (Free Research)
Read this paper to learn the 10 best practices in performance management and how to apply them to your company and your online store to increase the overall customer experience, which is important now more than ever. 
(WHITE PAPER) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud by iovation, Inc.

June 2009 - (Free Research)
Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud. 
(CASE STUDY) READ ABSTRACT |

The Top Five Myths of IP Communications by Cisco Systems, Inc.

February 2008 - (Free Research)
This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel. 
(WHITE PAPER) READ ABSTRACT |

5 Myths about Leading Virtual Teams by Citrix Online Go To Meeting

February 2014 - (Free Research)
Consult the following white paper to learn about the 5 most common myths that negatively affect the performance and usefulness of a virtual team. Also uncover what managers and leaders can do to overcome these issues, ultimately giving rise to the collaborative ability needed in today's market. 
(WHITE PAPER) READ ABSTRACT |

Quality of Service (QoS) in High-Priority Applications by Transition Networks, Inc.

September 2008 - (Free Research)
This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources. 
(WHITE PAPER) READ ABSTRACT |

Cisco: Scaling Application Vulnerability Management Across the Enterprise by IBM

February 2013 - (Free Research)
This case study reveals the solution that one organization chose to help improve application security testing efficiencies at a reduced cost. 
(WHITE PAPER) READ ABSTRACT |

Magic Quadrant for On-Premises Application Integration Suites by IBM

June 2013 - (Free Research)
Integration is key to today's complex IT landscape, however with so many integration tools to choose from, selecting the right one(s) can be difficult. Make it easier with this Magic Quadrant report from Gartner, Inc., which compares top vendors in the application integration space, including IBM, Oracle, Microsoft, SAP, Red Hat, and more. 
(ANALYST REPORT) READ ABSTRACT |

Why IT Operations Managers Should Care About the Cloud by IBM

May 2013 - (Free Research)
This white paper examines how forward-thinking organizations are integrating advanced cloud models such as IaaS and PaaS to redefine and enhance the relationship between development and operations. Learn more about the benefits advanced cloud-based development tools can provide to developers and operations managers alike. 
(WHITE PAPER) READ ABSTRACT |

Analyst Report: Application Integration by CommVault Systems, Inc.

September 2013 - (Free Research)
Access this informative white paper to evaluate key customer requirements for protecting, managing, and accessing enterprise application data. Read on to find a simplified software platform solution for data protection and recovery. 
(WHITE PAPER) READ ABSTRACT |

e-Kit: Managing requirements for smarter products by IBM

November 2013 - (Free Research)
Did you know that up to 85% of rework costs are due to requirements defects? As requirements change during the development process, visibility is often lost, resulting in the need for rework. Access these resources now to learn what requirements management is, why it's important, and how it can help your organization. 
(WHITE PAPER) READ ABSTRACT |

Continuous Integration and Test Virtualization in a Mainframe World by IBM

March 2013 - (Free Research)
Access this helpful webcast to learn how continuous integration and service virtualization technology enable you to rapidly and continuously test multi-platform composite application environments. 
(WEBCAST) READ ABSTRACT |

The Total Economic Impactâ„¢ of IBM Rational Service Virtualization and Test Automation Solutions by IBM

July 2013 - (Free Research)
Access this Forrester report to explore the total economic impact of IBM Rational Service Virtualization and Test Automation tools. Read on to explore the benefits, costs, and associated risks of investing in these service virtualization technologies. 
(WHITE PAPER) READ ABSTRACT |

Info-Tech Quality Management and Test Champion Report by IBM

April 2013 - (Free Research)
Today, applications are becoming more and more popular and widespread across on-premise, Web, mobile and cloud domains. As a result, software testing suites have to answer to the demand for enhanced support and usability in dispersed domains. Read this white paper to learn more about how to conduct and scale testing with new developments. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Imagine a Data Center without SANs: Optimize Cost and Performance for your Data Center with Solid-State Storage by Symantec Corporation

April 2014 - (Free Research)
This presentation transcript explores how you can take advantage of new business value as data centers evolve and modernize with revolutionary solid-state storage technologies. Find out what solid state means for long term storage strategies and how to avoid quick fixes that become major pain points in the future. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Creating Sound Infrastructure Foundation for SOA and Integration by IBM

April 2014 - (Free Research)
What are successful companies doing to tackle the modern integration landscape? Find out in this expert e-guide that features two discussions with principal enterprise architect at freight logistics company Conway Inc. Maja Tibbling. 
(EGUIDE) READ ABSTRACT |

API Design: How to Properly Build an Application Program Interface by IBM

April 2014 - (Free Research)
What should you keep in mind while creating APIs? Find out in this expert Solution Spotlight, where you'll receive guidelines for building an API the right way to achieve functional integration and developer loyalty. 
(EGUIDE) READ ABSTRACT |

Podcast: Imagine a Data Center without SANs: Optimize Cost and Performance for your Data Center with Solid-State Storage by Symantec Corporation

March 2014 - (Free Research)
This podcast explores how you can take advantage of new business value as data centers evolve and modernize with revolutionary solid-state storage technologies. 
(PODCAST) READ ABSTRACT |

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