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InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM..
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Captaris® Alchemy®: Document Management Software by Captaris.
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Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix.

July 2008 - (Free Research)
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for doing this. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Record, Evaluate, Monitor and Archive All Your Customer Interactions For Your Avaya Switch by Teleformix.

July 2008 - (Free Research)
ECHO™ provides the vehicle for focused customer experience management through real-time monitoring and agent performance evaluations. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Visiprise Manufacturing Operations Solution by Visiprise

Visiprise provides a unique advantage to manufacturers by delivering the next power in business solutions for integrating manufacturing operations.Visiprise gives manufacturers a direct route to improved operations and profits. 
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Compliant Records Management: The New Corporate Imperative by Iron Mountain Digital

September 2008 - (Free Research)
The need for a Compliant Records Management Program is evident daily in all industries. This paper outlines a practical path for driving your existing records management practices from sub-standard to stellar, from company-threatening to compliant. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Best Practices in Records Management: Practical Guidelines for Achieving Compliance by Iron Mountain Digital

September 2008 - (Free Research)
Records management is more critical than ever before, and many companies are raising questions about how their program performs. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Compliance Manager - CAPA and Adverse Event Management and Reporting System by Extraview Corporation (E-mail this company)

Compliance Manager is a web-based tracking and reporting system featuring unprecedented flexibility and ease of use. Used by world’s largest medical device and pharmaceutical companies, it is the foundation for global capture, analysis, and resolution of compliance issues related to medical device, treatment and diagnostic systems. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Tyler Memorial Hospital speeds delivery of patient records by Captaris

February 2008 - (Free Research)
Quickly locating the necessary patient records among millions of paper documents in a 200-square-foot storage room was difficult and time consuming for Tyler Memorial Hospital staff. Learn how they tackle their document challenges now. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Captaris® Alchemy®: Document Management Software by Captaris

Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable set of tools that are easy to use and deploy throughout the information lifecycle management (ILM) stages. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud

The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Benefits and Advantages of Recording and Archiving Calls by Teleformix.

July 2008 - (Free Research)
ECHO digital recording solution brings a whole host of advantages, including dispute resolution, liability management, evaluation support, and more. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

eCity Receivables - Accounts Receivable & Collections for .Net2.0 by SLINGSHOT.

eCity Receivables gives you the tools to tighten credit management, automate billing processes, accelerate collections, efficiently apply payments and resolve payment issues. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

ADERANT Expert by Aderant

ADERANT Expert is the legal industry’s first truly integrated practice management system based on Microsoft .NET technologies, providing law firms with comprehensive functionality for financial management, business intelligence, matter management, and practice automation. 
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Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company)

For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Datanomic Data Migration and System Integration by Datanomic.

Datanomic's Customer Data Migration solutions are designed for customers and partners to minimize the risk of their data migration projects failing or overrunning due to data issues. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Separating Backup and Archive Processes to Meet New Challenges of Information Management by Iron Mountain Digital

September 2008 - (Free Research)
This paper examines how separating backup from archiving can make data protection more efficient, keep information online and accessible at lower costs for longer periods of time and achieve regulatory compliance. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Epicor®Vista™ – Job Shop & Make-to-Order ERP Solutions by Epicor Software Corporation.

Epicor Vista is a world-class, integrated manufacturing and accounting solution for emerging manufacturers, job shops or make-to-order departments of large enterprises. Vista is loaded with innovative tools that will help you take control of estimating, orders, scheduling, costing, inventory, quality and much more. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Advanced Workflow: The SpringCM BPM Solution by SpringCM

August 2008 - (Free Research)
The SpringCM Advanced Workflow solution is designed to automate any complex business process regardless of the type of industry or the number of steps involved. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Customer Information Quality Protection and Assessment by Datanomic.

A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

M1 - ERP Software for the Small to Medium Manufacturer by Bowen & Groves (E-mail this company)

M1 by B&G™ is a manufacturing ERP software system specifically designed for small to medium manufacturers including job shops, custom and mixed mode manufacturers and make to order manufacturers. M1 by B&G™ provides total integration and automation from quoting through invoicing and is capable of flexible and fully supported customisation. 
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Save Time with Hydrant Maintenance Plan from Autodesk CAD and GIS by Autodesk

July 2008 - (Free Research)
Join Autodesk and Waterworld for this short informational webcast that to learn how to quickly save time and be more efficient in planning for maintenance. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation.

Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

ERP for Service Organizations by Epicor Software Corporation.

Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Best Practices for Next Generation IP Address Management by BT INS

June 2008 - (Free Research)
This white paper provides IT professionals with a guide to flawlessly execute tasks for IP management and recommends 19 crucial best practices for simplifying the IP management process. These best practices are derived from numerous implementations of... 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud, Inc. (E-mail this company)

The Financial Edge™ is an accounting solution that helps nonprofit professionals make smart, strategic decisions, achieve the highest level of fiscal transparency and accountability, and evaluate the performance of every initiative in real-time. Modules include: accounts payable, account receivable, payroll, cash management, and others. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

No Paper Weight – IT Briefing by IBM.

April 2008 - (Free Research)
Organizations face a tremendous challenge in meeting the many different regulatory compliance issues driven by legislation, auditors and litigation. 
(WHITE PAPER) GO TO WHITE PAPER

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