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Apply the power of CRM to build customer loyalty by Infor CRM

February 07, 2012 - (Free Research)
This tip guide comes straight from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Read on to learn how to utilize today's technologies for enhancing customer relationship management (CRM) strategies. 
(EGUIDE) READ ABSTRACT |

New Analytics Approach Needed for Contact Center Success by Five9

May 21, 2014 - (Free Research)
This exclusive e-guide features advice from experts on how to take your contact center from good to great with the right metrics for success. You'll also learn how to make better use of the large amounts of social data that are entering CRM systems with the right analytics approach. 
(EGUIDE) READ ABSTRACT |

Comparing the Total Cost of Ownership of SME On-Premises Business Management Applications and SAP Business ByDesign by SAP*

March 12, 2010 - (Free Research)
In this document, we analyze the lifetime cost of ownership for a typical on-premises SME business management system and compare it to the cost of an equivalent SAP Business ByDesign implementation. 
(ANALYST BRIEF) READ ABSTRACT |

Discover, deliver and set the right customer experience expectations by Genesys

February 21, 2013 - (Free Research)
This expert resource examines the ways businesses can make sure that their organizations are empowering agents with the right technology to resolve problems by providing the right information to the agent at the right time and proactively discovering and delivering on customer expectation. 
(EGUIDE) READ ABSTRACT |

Unified Physical Infrastructure℠ (UPI) Strategies for Smart Data Centers by Panduit

January 28, 2010 - (Free Research)
This white paper discusses thermal management considerations associated with deploying a Vertical Exhaust System in the data center, and its impact on the data center physical infrastructure. An example scenario is presented to demonstrate the cost savings that may be achieved by deploying a VES in a typical data center environment. 
(WHITE PAPER) READ ABSTRACT |

For Unwary Users, Social Media Data Analysis Can be an Unfriendly Task by IBM

March 15, 2013 - (Free Research)
Social media analytics can help you gain valuable insights into your business, but it can also be a waste if not implemented properly. Read this expert e-guide to learn about the typical pitfalls of companies when deploying a social media analytics program and get advice on how to avoid them. 
(EGUIDE) READ ABSTRACT |

The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager by Teleformix

July 2008 - (Free Research)
Read this white paper and learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN. 
(WHITE PAPER) READ ABSTRACT |

A Guide to SOA Governance by Torry Harris Business Solutions

April 2008 - (Free Research)
This white paper provides a guide to a successful SOA governance. Explore the integral role governance plays in realizing optimal ROI from an SOA implementation. 
(WHITE PAPER) READ ABSTRACT |

Maximizing Data Center Uptime with Business Continuity Planning by Vision Solutions

February 2011 - (Free Research)
This whitepaper covers the value of protecting your business critical applications with a co-location facility. 
(WHITE PAPER) READ ABSTRACT |

Power calculator: Estimate the operating conditions of storage systems by Oracle Corporation

June 2014 - (Free Research)
Access this power calculator to get an estimate of the electrical and heat loads for typical operating conditions. This will give you a better idea of how this solution can work for you. 
(RESOURCE) READ ABSTRACT |

Common Mistakes in Cloud Application Deployment by SearchBusinessAnalytics

December 2012 - (Free Research)
But there are many typical mistakes organizations may be surprised to come across while deploying apps in the cloud. In this Tip Guide, learn the common mistakes in cloud application deployment and how to avoid them. 
(EGUIDE) READ ABSTRACT |

Comparing the Total Cost of Ownership of SME On-Premises Business Management Applications and SAP Business ByDesign by SAP AG

January 2011 - (Free Research)
This paper will analyze the lifetime cost of ownership for a typical on-premises SME business management system and compare it to the cost of an equivalent SAP Business ByDesign implementation. 
(ANALYST REPORT) READ ABSTRACT |

Webinar: Managing the Deployment Lifecycle by RightScale

March 2010 - (Free Research)
In this webinar, RightScale presents typical lifecycle scenarios that you accomplish today in your datacenter – and show how you can execute them on the cloud in a more automated and repeatable manner. 
(WEBCAST) READ ABSTRACT |

Web Application Security — How to Minimize Prevalent Risk of Attacks by Qualys

January 2011 - (Free Research)
This guide surveys typical web application vulnerabilities, compares options for detection, and introduces the QualysGuard Web Application Scanning solution – a new on demand service from Qualys that automates detection of the most prevalent vulnerabilities in custom web applications. 
(WHITE PAPER) READ ABSTRACT |

Web Application Security - How to Minimise Prevalent Risk of Attacks by Qualys

March 2009 - (Free Research)
Read this white paper to understand how to minimise vulnerabilities in web applications. A guide to web application security outlines typical web application vulnerabilities and provides a comparison of web application vulnerability detection options. 
(WHITE PAPER) READ ABSTRACT |

For Data Center Virtualization, IOPS is More Important Than Air by BlueArc Corp.

November 2010 - (Free Research)
IOPS, or Input Output operations Per Second, are one of the key barometers to how well your storage is performing. Until the widespread adoption of server virtualization, high IOPS haven't typically been a requirement for the more typical data center "workhorse" applications. Read on to learn more about how to manage this vital resource. 
(WHITE PAPER) READ ABSTRACT |

Oracle Escalates Mid-Market Competition by Oracle Corporation

April 2008 - (Free Research)
Oracle is aggressively recruiting partners that have expertise in specific industries and markets, and will work with them to define standard solution bundles, prices and implementation times that reflect SMBs' typical resource constraints, and lower risk tolerance compared to large enterprises. 
(WHITE PAPER) READ ABSTRACT |

Tips On Performance Testing and Optimization by CA Technologies.

May 2012 - (Free Research)
Read this expert resource to learn how to use testing tools in a typical Java 2 Enterprise Edition (J2EE) environment for application performance testing. Also find four simple steps to follow to effectively track down the bottlenecks in your system. 
(EGUIDE) READ ABSTRACT |

Why Agile? Top Reasons to Adopt Agile Development Teams by Rally Software

July 2013 - (Free Research)
Check out this exclusive e-guide to hear from experts in the software development space as they explore the ways agile methods can help you get the most out of software development and overcome typical project challenges. 
(EGUIDE) READ ABSTRACT |

Cloud Based Application Architecture Using Smart Computing by Joyent

September 2010 - (Free Research)
Joyent’s Smart Computing architecture is a comprehensive and integrated system that spans from dynamic CPU and memory usage through complete data center management and resource allocation. This paper provides a broad framework for companies to examine typical Joyent cloud computing application architectures. 
(WHITE PAPER) READ ABSTRACT |

How iPaaS Supports Today’s Hybrid IT Environments by Dell Boomi

December 2011 - (Free Research)
Discover the benefits of Integration Platform as a Service (iPaaS) in this informative white paper. Find out how it's superior to typical middleware solutions – especially in regards to cost and agility – and how it can increase your business success within a hybrid IT environment. 
(WHITE PAPER) READ ABSTRACT |

Cross enterprise APM demo by CA Technologies.

July 2011 - (Free Research)
This webcast points out common bottlenecks that delay the resolution of application performance issues on your mainframe. Learn why it is essential that you integrate your mainframe with the other distributed systems you rely on. 
(WEBCAST) READ ABSTRACT |

Application Visibility and Monitoring: An Integrated Approach to Application Delivery by BlueCoat

April 2009 - (Free Research)
It's no secret that application performance drives business performance. But to achieve the level of application performance your business demands, you need total visibility into your network infrastructure so you can identify and monitor all your applications and resolve the issues that impede performance. 
(WHITE PAPER) READ ABSTRACT |

3 Strategies to Protect Endpoints from Risky Applications by Lumension

September 2010 - (Free Research)
Though most organizations have invested considerable time and effort in improving their endpoint risk management processes, many of them are ill-equipped to handle the myriad of third-party applications that are increasingly introducing the most risk into today’s IT environment. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Achieving Business Value with Network and Application Visibility by Riverbed Technology, Inc.

April 2010 - (Free Research)
IDC conducted nine in-depth interviews with current Riverbed Cascade customers in order to obtain qualitative information about the end-user experience since deploying the network and application visibility solution, and obtain quantifiable data specific to each customer. Read this analyst report to learn more. 
(ANALYST REPORT) READ ABSTRACT |

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