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The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc..
Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more...
>> Discover more offerings from SAP America, Inc..

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus, Ltd

October 27, 2009 - (Free Research)
Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application. 
(CASE STUDY) READ ABSTRACT |

Transition to BPO by Hewlett-Packard Limited

November 27, 2012 - (Free Research)
This presentation transcript examines the 3 main approaches to BPO- in-house, outsourced, and hybrid models. Continue on to look at the many variables you must consider and learn important practical steps to take when planning a move towards BPO. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Video: Smith & Nephew talk about why they outsourced with HP to provide a finance and administration BPO services platform for growth and competitiveness by Hewlett-Packard Company

March 27, 2013 - (Free Research)
In this brief webcast, David Trollope, Senior Vice President of Global Financial Systems at Smith & Nephew, discusses their decision to outsource their financial business processes. Continue on to discover the criteria they focused on while choosing a BPO partner and gain insights on what they learned throughout the process. 
(VIDEO) READ ABSTRACT |

The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.

January 2006 - (Free Research)
Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn how technology, if chosen and implemented carefully, will have a major impact on driving down these costs, in both the short and long term. 
(WHITE PAPER) READ ABSTRACT |

Five Steps to Secure Internet Single Sign-On (SSO) by Ping Identity Corporation

June 2009 - (Free Research)
This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on. 
(WHITE PAPER) READ ABSTRACT |

CW Special report on Capita by ComputerWeekly.com

April 2012 - (Free Research)
Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita. 
(IT BRIEFING) READ ABSTRACT |

7 Steps for a Successful GroupWise Migration to Exchange 2010 and BPO by Dell Software

October 2010 - (Free Research)
In this new white paper by Quest Software, learn seven steps for a seamless migration from GroupWise to Exchange 2010. Discover Exchange 2010’s key features, and read about the challenges you face when planning your migration. 
(WHITE PAPER) READ ABSTRACT |

Seven Steps for a Successful GroupWise Migration to Exchange 2010 and BPO by Dell Software

September 2010 - (Free Research)
In this new white paper by Quest Software, learn seven steps for a seamless migration from GroupWise to Exchange 2010. Discover Exchange 2010’s key features, and read about the challenges you face when planning your migration. 
(WHITE PAPER) READ ABSTRACT |

Secure Internet Single Sign-On (SSO) 101 by Ping Identity Corporation

June 2009 - (Free Research)
Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution. 
(WHITE PAPER) READ ABSTRACT |

Speed Cloud Services with Pre-integrated Infrastructure Platforms by VCE (E-mail this company)

December 2011 - (Free Research)
Read this brief case study to learn how business process outsourcing (BPO) and IT solution provider ACS rolled out cloud services to its clients in less than a month, allowing the company to streamline its security, compliance, and change management, free up resources to develop differentiated services, and create new business opportunities. 
(CASE STUDY) READ ABSTRACT |

ISG Outsourcing Index (EMEA) by ComputerWeekly.com

April 2013 - (Free Research)
The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends. 
(IT BRIEFING) READ ABSTRACT |

CW Buyer's Guide: Outsourcing by ComputerWeekly.com

July 2011 - (Free Research)
This in-depth buyer's guide, assesses the trends in outsourcing, the options for small and medium sized companies and the role of governance. 
(ESSENTIAL GUIDE) READ ABSTRACT |

CW Special report on Wipro by ComputerWeekly.com

November 2012 - (Free Research)
This 5 page special report from Computer Weekly gives you the facts on Wipro, its strategy, products and services and financial performance. 
(ESSENTIAL GUIDE) READ ABSTRACT |

CW Special Report on TCS by ComputerWeekly.com

November 2012 - (Free Research)
This 5 page special report from Computer Weekly gives you the facts on TCS, its strategy, products and services and financial performance. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Special Report on Steria by ComputerWeekly.com

September 2012 - (Free Research)
This 5 page special report from Computer Weekly gives you the facts on Steria, its strategy, products and services and reviews its financial performance. 
(WHITE PAPER) READ ABSTRACT |

How to Eat an Elephant: Strategies for Portfolio Modernization by Dell, Inc.

September 2012 - (Free Research)
In this white paper, discover a framework for modernizing these legacy applications. Learn what considerations you'll need to address along the path to achieving a truly agile applications portfolio that supports your organization's unique needs, and find best practices for putting your strategy into action. 
(WHITE PAPER) READ ABSTRACT |

Benefits and Best Practices For Deploying SSDS In An OLTP Environment Using Dell Equallogic PS Series by Dell, Inc.

May 2009 - (Free Research)
Using Solid State Disks (SSDs) in enterprise storage arrays is one of today's hottest storage trends. This whitepaper discusses the best practices for deploying SSDs in an OLTP environment using Dell EqualLogic PS Series arrays. 
(WHITE PAPER) READ ABSTRACT |

Choosing the Best CRM for Your Organization by Oracle Corporation

September 2007 - (Free Research)
Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. 
(WHITE PAPER) READ ABSTRACT |

Your Business May Be Part of a Network - But Is It Truly Connected? by Crossgate

April 2010 - (Free Research)
Business networks are key to competitive advantage. How businesses connect and communicate with partners in their business networks is important in this global economy. This article offers suggestions and examples of how to avoid getting bogged down in maintaining a business partner network and instead focuses on a business’s key differentiators. 
(WHITE PAPER) READ ABSTRACT |

Four key attributes required to maximize value from convergence by Dell, Inc. and Intel®

October 2012 - (Free Research)
Many IT organizations see the immense benefits that converged infrastructures offer, as they pool resources together for applications and private clouds, improving data center agility and efficiency. In this brief video, discover how to achieve four key attributes required to optimize convergence value. 
(WEBCAST) READ ABSTRACT |

Virtualize Enterprise Applications with Less Peril, More Payoff by SearchServerVirtualization

January 2014 - (Free Research)
Before you virtualize the applications that keep your business running, learn how to avoid performance and availability issues. 
(EGUIDE) READ ABSTRACT |

SAP's Mobile State of Mind by SearchSAP

June 2014 - (Free Research)
With Fiori mobile apps and other technologies, SAP says it has simplified enterprise mobility for users. But significant questions remain unanswered. 
(EBOOK) READ ABSTRACT |

10 Places SAP Customers Can Reduce Data Management Costs by Winshuttle, LLC

December 2008 - (Free Research)
This white paper highlights 10 key places SAP customers can reduce IT operational costs, with a focus on trimming support and data entry costs by automating data entry. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Application Portfolio Management by SearchSoftwareQuality.com

July 2013 - (Free Research)
In this handbook, find best practices in the daunting world of application portfolio management. Get the basics on building a business case for APM—as well as tips on measuring the financial benefit of each application. 
(EGUIDE) READ ABSTRACT |

Roadmap for Effective Performance Monitoring at a Reduced Cost by Neustar®

February 2010 - (Free Research)
This document provides a roadmap for web delivery teams to reduce operational expenditures, and shows how to improve the effectiveness of critical information required for decision-making for Internet services. 
(WHITE PAPER) READ ABSTRACT |

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