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VUE Software: Enterprise Incentive Management by CSSI

VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor. 
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Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center by Infor CRM

July 22, 2009 - (Free Research)
Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty. 
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Test Management Tools and Techniques by Hewlett-Packard Company

August 2008 - (Free Research)
This paper explores the challenges and rewards of test management and provides practical ways to help you implement an organized and structured testing process. It also discusses the benefits of HP Quality Center software. 
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HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus, Ltd

October 2009 - (Free Research)
Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application. 
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SharePoint E-zine Vol.5: Document version control gets a face-lift in SharePoint 2007 by SearchWinIT

December 2008 - (Free Research)
In this edition of the SharePoint E-zine, you will explore how SharePoint 2007 reduces the complexity associated with document version control. 
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Measuring and Improving Customer Satisfaction in the Insurance Industry by MarketTools, Inc.

November 2009 - (Free Research)
Learn how leading insurers use MarketTools® CustomerSat™ to gather and analyze feedback from customers to increase customer satisfaction, retain customers, and add to the bottom line. 
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Innovative Marketing Strategies for Individual and Personal Lines Insurers by Infor CRM

July 2009 - (Free Research)
In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability. 
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Infor CRM Epiphany for Insurance by Infor CRM

July 2009 - (Free Research)
The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business. 
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Selecting an ERP Solution: A Guide by Infor

November 2008 - (Free Research)
This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company. 
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Using Virtualization for Testing and Development Environments by Dell and Microsoft

December 2008 - (Free Research)
In this podcast, virtualization expert Anil Desai talks with WhatIs.com's Alex Howard about the many ways virtualization can be used to improve software testing and development. 
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eGuide: Hyper-V - Microsoft's Approach to Server Virtualization by Dell and Microsoft

December 2008 - (Free Research)
In this informative E-Guide learn specifically how Hyper-V is designed to meet high availability requirements, how this technology is being used at the hardware level, role of a 64-bit operating system with virtualization and more. 
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Dell High Availability Solutions Guide for Microsoft Hyper-V by Dell and Microsoft

December 2008 - (Free Research)
This Dell High Availability Solutions Guide for Microsoft Hyper-V introduces different options to implement HA for Hyper-V environments. 
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IBM Rear Door Heat Exchanger by IBM

October 2008 - (Free Research)
This IBM white paper helps you to understand what's happening in an overheated system and to see if yours is at risk, it also explains how the IBM Rear Door Heat eXchanger helps to dramatically reduce data center power consumption. 
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Managing Requirements, Tests and Defects with HP Quality Center by Hewlett-Packard Company

May 2007 - (Free Research)
HP TestDirector for Quality Center software drives a more effective and efficient global application testing process and supports high levels of communication and collaboration among distributed testing teams. 
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Best Practices for Implementing Automated Functional Testing by Hewlett-Packard Company

April 2007 - (Free Research)
By automating functional testing, you can take major steps forward to improve automated business processes. Your development and QA teams can increase the speed and accuracy, and your IT department can achieve a higher ROI from software projects. 
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Application Quality Lifecycle: Security, Functional and Performance Testing by Hewlett-Packard Company

December 2007 - (Free Research)
HP QAInspect delivers automated security information that QA professionals and software testers can access at any point in the application development process to identify and remediate potential security defects. 
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Redefining the Application lifecycle: Looking beyond the Application to Align with Business Goals by Hewlett-Packard Company

December 2008 - (Free Research)
This paper describes the HP approach and highlights the key opportunities to reduce the risks, costs, and time required to develop, deliver, and maintain high quality applications. 
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eGuide: Application Lifecycle Management by Hewlett-Packard Company

December 2008 - (Free Research)
This E-Guide discusses the benefits and drawbacks of consistency in ALM and provides an overview of the challenges associated with building and managing quality into the software development life cycle (SDLC). 
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HP LoadRunner Software Tips and Tricks for Configuration Scripting and Execution by Hewlett-Packard Company

August 2008 - (Free Research)
This guide is intended to help new users and seasoned professionals learn new ways to design and implement successful load testing initiatives using HP LoadRunner. 
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Four Starting Points for Effective Project and Portfolio Management by Hewlett-Packard Company

August 2008 - (Free Research)
Many IT project management initiatives often miss goals, exceed budgets and fail to deliver benefits. Read this paper to learn how optimizing project management can help organizations transition from managing IT projects to managing business outcomes. 
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eGuide: Making IT Automation a Reality by Hewlett-Packard Company

December 2008 - (Free Research)
This expert E-Guide offers beginner tips and real-life examples for automation planning and deployment, you'll also learn proven techniques to avoid or resolve common pitfalls, so you can reap all of the perks of IT automation. 
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Performance Advantage of Dell PowerEdge R900 over HP DL585 Running Microsoft Hyper-V by Dell and Microsoft

December 2008 - (Free Research)
The combination of high performance and efficiency make the PowerEdge R900 an excellent Microsoft Hyper-V virtualization server. 
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It's All about the Salesperson: Taking Advantage of Web 2.0 by Oracle Corporation

September 2008 - (Free Research)
This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly. 
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Software as a Service Dramatically Improves CRM Success by Oracle Corporation

February 2008 - (Free Research)
Explore the results of this Yankee Group study aimed at determining how on-demand technology can be used to improve sales effectiveness. Gain a deeper understanding of the difference between sales administration and sales effectiveness and the role technology plays in driving revenue. 
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