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1 - 25 of 468 | Next Page

The value of mobile and social to CRM by ComputerWeekly.com

March 16, 2012 - (Free Research)
Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals. 
(ANALYST REPORT) READ ABSTRACT |

Mobile Solutions for Increasing Sales Productivity and Revenue by Sybase, an SAP company

March 31, 2010 - (Free Research)
The most effective sales are face-to-face sales, yet sales representative only spend 26% of their time selling face-to-face. The rest of their time is taken up with administrative tasks, prep and travel. Learn how Sybase Mobile Solutions for SAP can increase sales productivity and bring the advantages of business mobility to your organization. 
(WHITE PAPER) READ ABSTRACT |

6 Steps to Enterprise Resource Planning Implementation Success by IFS

January 2007 - (Free Research)
Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity. 
(WHITE PAPER) READ ABSTRACT |

Oracle Sun SPARC Enterprise T5440 Server Architecture by Oracle Corporation

April 2010 - (Free Research)
Oracle’s Sun SPARC Enterprise T5440 server provides a combination of freely available and no-cost virtualization technologies, excellent reliability, availability, and serviceability (RAS) ratings, very high performance hardware, and significant data center efficiency gains. Continue reading to learn more. 
(WHITE PAPER) READ ABSTRACT |

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

August 2011 - (Free Research)
This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms. 
(WHITE PAPER) READ ABSTRACT |

Nucleus ROI Case Study: Cincinnati Zoo by IBM

April 2012 - (Free Research)
The Cincinnati Zoo is a shining example of how analytics and business intelligence (BI) can be used to derive valuable insight on your customers and turn it into smarter and better decisions. This case study shows how the zoo capitalized on a BI and analytics platform to increase revenue across all facets of its operation. 
(CASE STUDY) READ ABSTRACT |

Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation

March 2012 - (Free Research)
This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have. 
(WHITE PAPER) READ ABSTRACT |

Database Consolidation onto Private Clouds by Oracle Corporation

August 2011 - (Free Research)
Consolidating databases onto a private cloud is a new model for the delivery of database services. Private clouds consolidate servers, storage, operating systems, databases, and mixed workloads onto a shared hardware and software infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Analyst's take: Nucleus Research's top 10 IT predictions for 2010 by ComputerWeekly.com

January 2011 - (Free Research)
The cloud continues to drive both rapid ROI and new ISV business models.  Beyond the cloud, expect 2010 to bring greater use of analytics, automation, and CRM, and a permanent shift in structural unemployment.  Bid auf Wiedersehen to the vendors who still haven’t gotten it. 
(WHITE PAPER) READ ABSTRACT |

SearchCRM.com E-Guide: Optimizing the customer experience with CRM by SAP America, Inc.

May 2012 - (Free Research)
This expert e-guide provides insight on customer experience management, how to build it, and why companies are no longer focusing on cloud v. on-premise for CRM solutions. 
(EGUIDE)

Gartner predictions around Social CRM by Infor CRM

February 2012 - (Free Research)
This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like. 
(EGUIDE) READ ABSTRACT |

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.

August 2011 - (Free Research)
The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business. 
(WHITE PAPER) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
(WHITE PAPER) READ ABSTRACT |

HP Enterprise Applications Services for Microsoft Dynamics CRM: Flexible CRM solutions to transform your organization and optimize the customer experience by Hewlett-Packard Limited

January 2012 - (Free Research)
HP Enterprise Applications Services for Microsoft Dynamics provides a comprehensive enterprise CRM solution based on Microsoft’s market-leading Dynamics CRM software application. Read this white paper to learn more about this technology suite and how it can help you reduce risks, lower costs and accelerate growth while improving productivity. 
(WHITE PAPER) READ ABSTRACT |

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects

August 2007 - (Free Research)
Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner. 
(WHITE PAPER) READ ABSTRACT |

SearchCRM.com E-Guide: Real-world mobile CRM case studies by SAP America, Inc.

May 2012 - (Free Research)
This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM. 
(EGUIDE) READ ABSTRACT |

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.

October 2011 - (Free Research)
Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. 
(EBOOK) READ ABSTRACT |

Strategies for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises by Epicor Software Corporation

November 2008 - (Free Research)
This document is designed to give you a better chance of successfully implementing CRM software solutions and focus is on implementing CRM software in small to medium sized organizations. 
(WHITE PAPER) READ ABSTRACT |

The future of mobile CRM by SugarCRM Inc.

March 2012 - (Free Research)
In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape. 
(EGUIDE) READ ABSTRACT |

Differentiate Your Company with Complete CRM by Oracle Corporation

February 2009 - (Free Research)
This white paper will expand on what Oracle defines as Complete CRM – how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM. 
(WHITE PAPER) READ ABSTRACT |

CRM Essentials Sales On Demand Video by SAP America, Inc.

April 2012 - (Free Research)
Hear from Brent Leary of CRM Essentials on his thoughts of SAP Sales OnDemand and its benefit to SAP current and prospective customers. Designed for the way you sell today, SAP Sales OnDemand gives you what's needed to work smarter, sell better, and win more. 
(VIDEO) READ ABSTRACT |

Optimizing the Application Testing of Your Siebel CRM Environment by Hewlett-Packard Company

October 2008 - (Free Research)
This paper is based on a SearchSoftwareQuality.com presentation, “Optimizing the Application Testing of Your Siebel CRM Environment,” sponsored by HP and Infosys. 
(WHITE PAPER) READ ABSTRACT |

Automated testing ROI: fact or fiction? A customer's perspective: What real QA organizations have found by Hewlett-Packard Company

February 2009 - (Free Research)
The white paper explores the fundamentals of automated software testing, explains how such an endeavor is actually an investment for a company, and details how a company can get a return on their investment. 
(WHITE PAPER) READ ABSTRACT |

The Cloud: Benefits Beyond ROI by NaviSite, Inc.

May 2012 - (Free Research)
This essential resource explores the benefits of cloud computing that extend beyond simple ROI calculations. Find out how your organization can leverage the soft benefits of the cloud to enhance overall productivity and accelerate time to market. 
(WHITE PAPER) READ ABSTRACT |

It's All about the Salesperson: Taking Advantage of Web 2.0 by Oracle Corporation

September 2008 - (Free Research)
This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 468 | Next Page

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