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CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.
July 15, 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.
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Make the Move from UNIX to Linux: Now is the Time by HP Novell
January 10, 2011 - (Free Research)
Today’s IT professionals are making strategic investments in Linux, preferring its open architecture and low cost to the proprietary and expensive UNIX platform. Migrating to Linux offers several opportunities for optimizing your data center and controlling costs. Read this white paper to learn more about the many benefits of migrating to Linux.
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ISG Outsourcing Index (EMEA) by ComputerWeekly.com
April 22, 2013 - (Free Research)
The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends.
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Archive Attender™ for Exchange - Affordable Email Archiving by Sherpa Software
Archive Attender is a solution designed to move or copy messages from mailboxes, PST files and public folders. Administrators search indexed archives and view reports for storage and compliance. No SQL database or proprietary hardware required. Offers flexible archiving architecture. Free Trial available.
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The Global State of the PMO 2012 by ComputerWeekly.com
May 17, 2012 - (Free Research)
This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.
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CW Special report on Capita by ComputerWeekly.com
April 23, 2012 - (Free Research)
Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita.
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Using Code Quality Metrics in Management of Outsourced Development and Maintenance by McCabe Software, Inc.
March 13, 2009 - (Free Research)
This paper provides answers to basic questions relating to the management of outsourced development and maintenance. What is the metrics approach to managing sub-contractors? What is the quality of the code expected to be that has been developed by the sub-contractor? Read on for the answers to these and other important considerations.
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SearchCIO.com eBook: Unlock Outsourcing Potential and Change by SearchCIO.com
May 04, 2009 - (Free Research)
The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings.
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E-Book: A CIO’s Guide to Outsourcing by Dimension Data
November 2010 - (Free Research)
Access this e-book and learn outsourcing contract danger signs, how to tell if changing vendors is worth the risk, the importance of encouraging innovation and flexibility from providers, and more!
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Advanced Case Management for Smarter Energy and Utilities by IBM
October 2010 - (Free Research)
Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.
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CW+: Analyst's take: The benefits of third-party SAP and Oracle support by ComputerWeekly.com
December 2010 - (Free Research)
Organizations running mature SAP or Oracle applications experience significant ongoing savings from third-party support. Nucleus found Rimini Street customers can reduce their annual license maintenance fees by at least 50 percent and avoid upgrade costs while extending the value of their software investment.
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Warehouse Management Better Business Practices: Cycle and Annual Counting by VAI, Vormittag Associates, Inc.
February 2009 - (Free Research)
This first chapter of Better Business Practices Series, explores the many benefits of cycle counting. Chief among them is the elimination of an annual physical count of your inventory. While cycle counting is the preferred inventory counting process, many companies still conduct annual counts.
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Total Economic Impact™ Of CA Mainframe 2.0 by CA Technologies.
August 2010 - (Free Research)
Forrester has constructed a Total Economic Impact™ framework for those organizations considering implementing CA Mainframe 2.0 components. The objective of the framework is to identify the cost, benefit, flexibility, and risk factors that affect the investment decision.
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Virtual Data Center E-Zine - Volume 25: Software Licensing in a Virtual Environment by SearchDataCenter.com
August 2010 - (Free Research)
Stay up to date on the current state of software licensing in a virtual world and learn the guidelines that can help keep your organization out of trouble. Also in this issue, find out how to make the most out of hardware contracts, and separate the fact from the fallacy in cloud computing.
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The Case for Contract Management -- Why You Should Get Started Today by SAP America, Inc.
June 2011 - (Free Research)
How well-versed are you in the three key areas of contract lifecycle management (CLM) that will give you the visibility to control your contracts and comply with regulations? Take this quick quiz to determine your contract competency and understand whether a CLM solution would benefit your organization.
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