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Customer Experience Management Best Practices For Insurance: Five Ways to Increase Conversion and Adoption Rates by Tealeaf September 27, 2011 - (Free Research) To jump-start your customer experience efforts, Tealeaf, the leader in online Customer Experience Management (CEM) software, recommends in this white paper five best practices that you can implement today to establish an online customer experience competency within your organization. Continue reading to learn more.  (WHITE PAPER) READ ABSTRACT |

New Research: How to Improve Your B2B Email Marketing Results in 2007 PDF Slides by KnowledgeStorm Webinars (E-mail this company) February 07, 2007 - (Free Research) View the slides presented in the "New Research: How to Improve Your B2B Email Marketing Results in 2007" Webcast and find out how 3,637 marketers responded to tough questions about their open, click and conversion rates. Also, find out which tests work best, what's not working, list growth strategies and how email budgets are changing for 2007.  (ANALYST REPORT) READ ABSTRACT |

New Research: How to Improve Your B2B Email Marketing Results in 2007 by KnowledgeStorm Webinars (E-mail this company) January 04, 2007 - (Free Research) Find out how 3,637 marketers responded to tough questions about their open, click and conversion rates. Also, find out which tests work best, what's not working, list growth strategies and how email budgets are changing for 2007. Invite your entire team to attend – attendance for this Webcast is free!  (WEBCAST) READ ABSTRACT |

Tips to Prepare for the Upcoming IFRS Conversion by Sage Software January 05, 2012 - (Free Research) Read this paper for a detailed look into at the challenges associated with the International Financial Reporting Standards (IFRS) and best practices to overcome them and manage your financial information.  (WHITE PAPER) READ ABSTRACT |

Webank fights off competition with help from HP Business Intelligence implementation by Hewlett-Packard Limited January 04, 2012 - (Free Research) This case study details how Webank utilized HP's Global Method for Business Intelligence Implementation to replace its old data warehousing system with a more advanced platform and saw huge business benefits.  (CASE STUDY) READ ABSTRACT |

Information Management with Oracle Database 11g Release 2 by Oracle Corporation UK Ltd October 03, 2011 - (Free Research) In this white paper, learn how to improve your information management, increasing the ability to manage, secure, query, and administer information with high levels of performance. Uncover how Oracle Database 11g Release 2 includes a wide range of capabilities to allow for this intelligent management and analysis.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Moving to the Cloud using Data Models in the DaaS Lifecycle by CA ERwin from CA Technologies February 08, 2012 - (Free Research) Database-as-a-Service (DaaS) applications allow companies to host their databases in the cloud as a cost-effective way to manage their data. This brief white paper outlines CA Erwin Data Modeling's role in cloud computing, including its benefits.  (WHITE PAPER) READ ABSTRACT |

Big Data Integration: Achieving Positive ROI in the Era of Exponential Data Growth by Syncsort March 06, 2012 - (Free Research) Attend this webinar to learn about Forrester's Total Economic Impact (TEI) framework and how you can use it to identify high-ROI data integration solutions for your own organization. An overview of Forrester’s DMExpress analysis, with financial results and customer interview highlights, will also be presented.  (WEBCAST) READ ABSTRACT |

Data Conversion in a System Migration: Best Practices for Compliance and Continuity by Advent Software, Inc January 01, 2009 - (Free Research) This document is designed to help firms understand their data conversion options. It outlines what data is critical and must be converted for compliance purposes and business continuity, what data is not critical, the relationship between data conversion and reporting, and what to look for in a new technology provider relative to data conversion.  (WHITE PAPER)

Converge Your Infrastructure by HP and Intel June 01, 2011 - (Free Research) More data center pros are adapting converged infrastructures to eliminate the high costs and inflexibility caused by IT sprawl. Access this exclusive resource to discover the many benefits of a converged infrastructure. Also learn how to migrate apps and services to the cloud, and discover real-world business solutions to gain a competitive edge.  (MICROSITE)

The Cure for Complex IT Environments: Converged Infrastructures by HP and Intel May 31, 2011 - (Free Research) How can a converged infrastructure simplify even the most complex IT environment and benefit your data center? Access this expert e-guide to discover how converged infrastructures can increase IT flexibility and meet your organization’s needs.  (WHITE PAPER) READ ABSTRACT |

Business Value of Blade by HP and Intel May 05, 2011 - (Free Research) This white paper provides tips on how to migrate from legacy server infrastructure to low-cost, high-performance blade servers across such diverse industries as education and healthcare to media and retail.  (WHITE PAPER) READ ABSTRACT |

VMware vCenter Converter: Overview, P2V Tips, and Security Concerns by Global Knowledge October 24, 2011 - (Free Research) There are many potential problems you may encounter during a physical to virtual machine conversion (P2V), starting with what and how to convert to cleaning up a newly created virtual machine post-conversion. Access this resource to learn techniques to address these challenges, application virtualization, security concerns and more.  (WHITE PAPER) READ ABSTRACT |

Analyst's take: Sterling Fax Conversion Services boost productivity and reduce headcount by ComputerWeekly.com February 04, 2011 - (Free Research) Sterling Fax Conversion Services automate the processing of faxed and paper-based purchase orders and invoices, resulting in improved productivity and reduced headcount, while increasing data accuracy and reducing cycle times.  (WHITE PAPER) READ ABSTRACT |

Data Virtualization Book Preview by Composite Software February 02, 2012 - (Free Research) This is an informative preview of the book, the first ever on data virtualization, that fills this information void with 10 in-depth case studies from data virtualization adopters across a range of industries.  (WHITE PAPER) READ ABSTRACT |

DL980 Customer Chronicles by Intel and HP September 15, 2011 - (Free Research) Regardless of industry, IT leaders must lower costs and keep pace with their company’s business growth, and are seeking alternatives to legacy infrastructure. This document is a compilation of five customer evaluations — all documented to demonstrate the business benefits customers have received by migrating to the new generation DL980 servers.  (WHITE PAPER) READ ABSTRACT |

LogiXML vs. Microsoft: Which BI Platform is Right for You? by LogiXML February 01, 2012 - (Free Research) This white paper examines both sides of the buy vs. build, Microsoft vs. LogiXML debate for SQLServer business intelligence (BI) applications.  (WHITE PAPER) READ ABSTRACT |

HP Advanced Information Services For the Vertica Analytics Platform by Hewlett-Packard Limited January 04, 2012 - (Free Research) This brief paper highlights how Vertica Analytics Platform has the ability to process massive amounts of data at record speeds and process information for quick access to business intelligence (BI).  (WHITE PAPER) READ ABSTRACT |

A Midmarket Guide to Leveraging data as an asset with Business Intelligence and Analytics by SAP America, Inc. May 24, 2011 - (Free Research) This eBook is written for IT and BI professionals as well as business executives involved in BI decisions. It introduces BI and analytics for midmarket organizations plus practical advice on how to get started on deploying a BI system, from building a business case to evaluating BI technology.  (EBOOK) READ ABSTRACT |

DB Schenker uses the HP Master Plan as a template for Master Data Management by Hewlett-Packard Limited January 03, 2012 - (Free Research) This case study details how a master data plan allowed DB Schenkey employees to reliably access data from a single, authorised source.  (CASE STUDY) READ ABSTRACT |

Five Essential Steps to Optimizing Databases for Improved Response Time to Users by Oracle Corporation UK Ltd November 02, 2011 - (Free Research) This white paper details five steps an IT organizations can take to optimize their databases for improved response time to users.  (WHITE PAPER) READ ABSTRACT |

Customer Experience Management Best Practices For Travel and Hospitality: Five Ways to Increase Conversion and Adoption Rates by Tealeaf September 27, 2011 - (Free Research) In this white paper, we go over five best practices based on working with some of the world's leading travel and hospitality companies to help them take a more systematic, quantifiable approach to improving their online customer experience and, in turn, increase revenue.  (WHITE PAPER) READ ABSTRACT |

HIPAA Primer Best Practices by Iron Mountain September 14, 2011 - (Free Research) Healthcare facilities are rapidly adopting electronic health records (EHR) in order to meet regulatory compliance requirements. Central to this effort is document conversion — the scanning of new and existing records to digital format. Inside this white paper, uncover best practices for a HIPAA-compliant approach to EHR transition.  (WHITE PAPER) READ ABSTRACT |

Netflights.com uses Tealeaf in the call center  to help generate 20% of all revenue by Tealeaf November 04, 2010 - (Free Research) To better differentiate in a highly competitive environment, Netflights.com decided that improving customer experience for its website, needed to be a key strategic initiative. This paper describes how Netflights.com leveraged Tealeaf for unprecedented visibility into their online channel, dramatically improving customer service and as a result.  (CASE STUDY) READ ABSTRACT |

Customer Experience Management Best Practices For Retail: Five Ways to Increase Conversion and Adoption Rates by Tealeaf September 28, 2011 - (Free Research) In today's economy, no online retailer can afford to postpone investing in the online customer experience. Retailers need to take immediate steps to ensure they understand the experience of their customers who are transacting online. Read this white paper to learn the retail customer experience management best practices.  (WHITE PAPER) READ ABSTRACT |

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