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Building a Strong Customer Experience by Infor CRM

January 05, 2012 - (Free Research)
Read this e-guide from SearchCRM.com to learn how American Express and Yahoo tackle customer service with their own twists, how to communicate through multiple channels and ways to craft a single customer view through CEM technology. 
(EGUIDE) READ ABSTRACT |

Yahoo, Amex talk up different customer service approaches by Infor CRM

January 24, 2012 - (Free Research)
Access this tip guide to learn how American Express and Yahoo Inc., have conquered customer service obstacles while also decreasing customer relationship management (CRM) budgets. 
(EGUIDE) READ ABSTRACT |

Complying with Payment Card Industry Data Security Standards Using SEA System I Solutions by Software Engineering of America, Inc.

February 2008 - (Free Research)
This document highlights how Software Engineering of America's solution for the System i help to ensure PCI Compliance. 
(WHITE PAPER) READ ABSTRACT |

Achieving PCI Compliance at the Point Of Sale Using Bit9 Parity™ to Protect Cardholder Data by Bit9, Inc.

June 2009 - (Free Research)
As the technology used by merchants and their partners has evolved, card fraud has become more sophisticated. In response to this evolving threat, the major credit card companies have created a set of security standards to protect their customers from security breaches. Read this whitepaper to find out how Bit9 Parity helps achieve compliance... 
(WHITE PAPER) READ ABSTRACT |

Employing IBM Database Encryption Expert to meet encryption and access control requirements for the Payment Card Industry Data Security Standards (PCI DSS) by IBM

July 2011 - (Free Research)
This white paper explores the challenges of compliance with PCI and how organizations must take a holistic approach to protecting and securing their business-critical information. 
(WHITE PAPER) READ ABSTRACT |

Achieving PCI DSS Compliance with Red Hat Enterprise Virtualization for Desktops by Red Hat and JBoss

October 2009 - (Free Research)
The PCI DSS standard was created to prevent credit card fraud by requiring the implementation of certain controls and processes by all entities involved in the processing of credit cards. This paper will illustrate how Red Hat Enterprise Virtualization for Desktops can help organizations comply with specific PCI DSS mandates. 
(WHITE PAPER) READ ABSTRACT |

Preparing an RFI for Virtualization and the PCI Data Security Standard by HyTrust

March 2011 - (Free Research)
This paper discusses how protecting cardholder data is a critical and mandatory requirement for all organizations that process, store or transmit information on credit or debit cards and the requirements and guidelines for securing cardholder data are specified in the Payment Card Industry (PCI) Data Security Standard (DSS). 
(WHITE PAPER) READ ABSTRACT |

IC Intracom Consolidates Global ERP with IBM and SAP by IBM

February 2009 - (Free Research)
In order for IC Intracom to gain an enterprise-wide view of business data, the organization needed to replace its aging ERP solutions. Working with IBM Global Business Services, IC Intracom implemented the IBM Express Wholesale Distribution Solution, a qualified SAP All-in-One partner solution, hosted by IBM Applications on Demand. 
(CASE STUDY) READ ABSTRACT |

Herding Geese: The Retail Supply Chain by ComputerWeekly.com

April 2013 - (Free Research)
Steven Keifer draws on the pioneering work of US retailer, Walmart, to explain the essentials of EDI in the retail supply chain. 
(BOOK) READ ABSTRACT |

WAVE SYSTEMS CASE STUDY - Mazda North American Operations by Wave Systems Corp.

September 2010 - (Free Research)
THE CHALLENGE: Protect customer personal identifiable information and confidential business information on employee laptops scattered across North America without overburdening in-house IT resources. Read on to learn how they did it. 
(CASE STUDY) READ ABSTRACT |

BlackBerry Enterprise Server Express by BlackBerry

March 2010 - (Free Research)
By mobilizing email, calendar, personal information management, and your business applications, your company can boost business performance, increase productivity and enable workers to make timely decisions based on the most accurate information available. 
(DOWNLOAD)

British American Tobacco Smokes its Competition by Apriso Corporation

April 2011 - (Free Research)
British-American Tobacco Poland (BAT Poland) was selected recently as a strategic production hub for all of Europe. Because of this, the company needed software that could handle the increased complexity of production and internal logistics of material handling. Read this case study to learn why it adopted FlexNet as their total warehouse system. 
(CASE STUDY) READ ABSTRACT |

Looking at Rational Build Forge Express Edition by IBM Software Group

March 2008 - (Free Research)
In this Webcast Sundeep Goel, Worldwide Channel Sales with IBM® Rational®, talks about the development need that Rational Build Forge® Express Edition is designed to address. 
(WEBCAST) READ ABSTRACT |

Mobile Payments Gain New Momentum in Evolving US Market by BlackBerry

August 2010 - (Free Research)
As a result of increasingly dynamic mobile users and an expanding base of smartphones, a growing array of payment mechanisms is reaching the market to take advantage of the power and flexibility of mobile devices. Continue reading to learn how mobile payment is evolving in the US Market. 
(ANALYST REPORT) READ ABSTRACT |

McCormick and Schmick’s Restaurants Gains New Insight into Dining Trends and Financial Performance with IBM Cognos Express by IBM

February 2011 - (Free Research)
Sink your teeth into this new case study.  McCormick & Schmick’s Seafood Restaurants needed better insight to understand and take advantage of key business trends.  Find out why they chose IBM Cognos Express to deliver that insight and what it means for their success in a fiercely competitive market space. 
(CASE STUDY) READ ABSTRACT |

CW+: Business opportunities in the North American mobile market by ComputerWeekly.com

December 2010 - (Free Research)
In May, 2010, Verizon Wireless told investors at Barclays Capital media and technology conference in New York that it expected to offer customers who signed up for its 4G services monthly “buckets” of data. 
(WHITE PAPER) READ ABSTRACT |

American Apparel Finds the Right Fit by Motorola RFID Solutions

January 2009 - (Free Research)
The potential benefits of reducing labor and increasing sales from deploying an item-level RFID operation are clear. Read about current capabilities of RFID, including accuracy, performance and adaptability. 
(CASE STUDY) READ ABSTRACT |

Enable Your Workforce with True Anytime, Anywhere Connectivity by Dell, Inc. and Intel®

December 2008 - (Free Research)
In August 2008, Qualcomm commissioned Forrester Consulting to evaluate the benefits that North American businesses have experienced as a result of providing notebook users with mobile broadband connectivity. In this paper you'll hear what IT and telecom/network decision-makers had to say. 
(ANALYST REPORT) READ ABSTRACT |

Centrify Express 2010.1 by Centrify Corporation

August 2010 - (Free Research)
Centrify Express is the #1 choice of IT professionals for Active Directory-based single sign-on to Linux and Mac systems.  It is a free solution with more functionality, tools, and upgrade options than alternative offerings. 
(DOWNLOAD)

Backup Express for Microsoft Exchange by Syncsort

September 2008 - (Free Research)
Read this paper to learn how the Backup Express Microsoft Exchange Server Application Interface works with the standard Microsoft backup API to provide a flexible, database-specific backup and restore solution for your critical Exchange data. 
(DATA SHEET) READ ABSTRACT |

Oracle RAC Performance Quadruples on HP Cluster with Dolphin Express by Dolphin Interconnect Solutions

August 2008 - (Free Research)
This paper discusses the advantages of using SuperSockets with Dolphin Express to build scalable, high performance and highly cost-effective Oracle RAC clusters with industry standard servers and Dolphin components. 
(WHITE PAPER) READ ABSTRACT |

British American Tobacco Builds SAP® Intelligence into Its Executives’ BlackBerry® Smartphones by 3i Solutions

September 2010 - (Free Research)
British American Tobacco needed to enable its global executives to manage essential SAP business processes via their BlackBerry anytime, anywhere. By executing business processes while traveling, executives can spend more of their time collaborating with colleagues, making critical business decisions and adding value when they are in the office. 
(CASE STUDY) READ ABSTRACT |

RADVISION: Recipient of the 2008 North American Videoconferencing Infrastructure Systems Product Differentiation Innovation Award by RADVISION

June 2008 - (Free Research)
Frost & Sullivan presents the 2008 Product Differentiation Innovation Award in the videoconferencing infrastructure systems market to RADVISION. 
(WHITE PAPER) READ ABSTRACT |

Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk by TechExcel

August 2008 - (Free Research)
TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price. 
(WHITE PAPER) READ ABSTRACT |

Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional by Microsoft

June 2007 - (Free Research)
This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2). 
(WHITE PAPER) READ ABSTRACT |

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