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Role Based Access Governance and HIPAA Compliance: A Pragmatic Approach by Aveksa

July 26, 2009 - (Free Research)
Forward thinking organizations should use the passage of HITECH as an opportunity to take a more risk oriented approach by implementing an access governance framework and modernizing patient information in electronic health records (EHR). Read on to learn about utilizing role based access governance to proactively insure HIPAA compliance. 
(WHITE PAPER) READ ABSTRACT |

Ethical Choices - A code of ethics guides information security professionals in the protection of data by ISC2

January 27, 2010 - (Free Research)
Ethics plays a crucial role in many industries where professionals deal with sensitive information. The information technology field is no different. Data has become a crucial element of society’s day-to-day operations, making it paramount that information security professionals behave ethically. 
(EBOOK) READ ABSTRACT |

Insurance: Converging Customers, Cost Management and Compliance by Kofax, Inc.

February 03, 2010 - (Free Research)
Through a case study with Pan-American, this white paper examines how insurers can generate measurable progress toward these goals by treating document driven business process automation as a strategic initiative at the C-level. 
(WHITE PAPER) READ ABSTRACT |

American Airlines sees ROI of 1192% in 2 Months with Predictive Analytics by SPSS Inc. Worldwide Headquarters

February 20, 2009 - (Free Research)
To overcome the challenges of increased customer data, American Airlines deployed SPSS for Windows to replace its mainframe based analytics system, increasing productivity of its customer research team and improving decision making while reducing ongoing costs. 
(CASE STUDY) READ ABSTRACT |

Enable Your Workforce with True Anytime, Anywhere Connectivity by Dell, Inc. and Intel

December 01, 2008 - (Free Research)
In August 2008, Qualcomm commissioned Forrester Consulting to evaluate the benefits that North American businesses have experienced as a result of providing notebook users with mobile broadband connectivity. In this paper you'll hear what IT and telecom/network decision-makers had to say. 
(ANALYST REPORT) READ ABSTRACT |

Microsoft .NET Framework and BlackBerry Applications by BlackBerry

March 2009 - (Free Research)
This whitepaper provides a technical overview of how organizations can leverage Microsoft development tools and Microsoft .Net framework to create applications for the BlackBerry®platform. 
(WHITE PAPER) READ ABSTRACT |

The Far Reaching Benefits of IT Efficiency by EMC Corporation

February 2009 - (Free Research)
Data growth is the only absolute constant in IT and, arguably, is the inevitable cause of most operating problems. We must begin to look outside of the data center—to the business processes and applications driving much of the data growth that will be impacting our spending over the coming months and years. 
(ANALYST REPORT) READ ABSTRACT |

A Practical Guide to Measuring Customer Satisfaction in the Contact Center by Interactive Intelligence, Inc.

December 2009 - (Free Research)
In this paper learn how a single bad experience with a contact center may result in a customer being lost for life, something that companies cannot afford. 
(WHITE PAPER) READ ABSTRACT |

Empower Your Consumer Research Department with Predictive Analytics by SPSS Inc. Worldwide Headquarters

May 2009 - (Free Research)
In this case study of American Airlines, details are given of their choice to utilize SPSS to manage their customer information. Read on to see how an intensely competitive marketplace led American to chose SPSS. 
(CASE STUDY) READ ABSTRACT |

Notebook and Netbook Adoption in the Enterprise by Dell, Inc. and Intel

October 2009 - (Free Research)
In this tech adoption profile commissioned by Dell and Intel, Forrester Consulting presents the results of a survey conducted with North American IT decision makers regarding enterprise adoption of notebooks, netbooks, and alternative computing models. 
(ANALYST REPORT) READ ABSTRACT |

Social Security Administration Deploys DocAve to Protect Mission-Critical SharePoint Deployment by AvePoint, Inc.

February 2010 - (Free Research)
In early 2008, the Social Security administration they deployed their pilot SharePoint deployment that was accessible to all agency staff. After evaluating several backup solutions, SSA administrators chose AvePoint Doc Ave Backup and Recovery for their SharePoint environment. Read this case study to learn why. 
(CASE STUDY) READ ABSTRACT |

Why Old School Self-Service is Hurting Your Customers and what you can do about it (via Web, Mobile and Social Media) by IntelliResponse

February 2010 - (Free Research)
Join this webinar hosted by IntelliResponse and featuring Dr. Natalie Petouhoff, Senior Analyst at Forrester Research, Inc. to discuss the customer service challenges created by traditional self-service and how organizations can drive new self-service enhancements in 2010 via web, mobile and social media. 
(WEBCAST) READ ABSTRACT |

Top Ten Essentials for Privileged Account Management by FoxT

February 2010 - (Free Research)
In this white paper, discover how you can effectively and efficiently control privileged accounts using the latest in adaptive access controls management. You will also learn about how to leverage the latest in Role-Based Access Controls. 
(WHITE PAPER) READ ABSTRACT |

Next Generation Customer Focus: Strategies and Business Activities Necessary for World-Class Performance and Success by Infor CRM

October 2009 - (Free Research)
This paper focuses on consumer products manufacturers and the strategy of customer-focused innovation, exploring NGM study questions and examines business areas where customer-focused innovation has potential to influence performance outcomes. Read on to learn how ways to effectively identify and satisfy customer demand. 
(WHITE PAPER) READ ABSTRACT |

ITIL V3 and the PMBOK® - Distinct but Complementary by Global Knowledge

December 2008 - (Free Research)
This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK). 
(WHITE PAPER) READ ABSTRACT |

The Total Economic Impact™ Of Windows Server 2008 R2 Multicompany Case Study by Microsoft Corporation India Pvt Ltd

November 2009 - (Free Research)
The purpose of this study is to provide a framework to evaluate the potential financial impact of Windows Server 2008 R2 on their organizations. Forrester's aim is to show all calculations and assumptions used in the analysis. Use this study to better understand and communicate a business case for investing in Windows Server 2008 R2. 
(CASE STUDY) READ ABSTRACT |

Preparing for Tomorrow's Threat Today: What We Can Learn from the History of Malware and Defenses by Global Knowledge

March 2009 - (Free Research)
Yesterday's virus is today's custom malware, while denial of service attacks has been replaced with botnets. This paper examines the history of attacks of malware and the defenses needed to counter these attacks. 
(WHITE PAPER) READ ABSTRACT |

Web Lead Evaluation and Scoring Study by KnowledgeStorm, Inc (E-mail this company)

April 2006 - (Free Research)
KnowledgeStorm and The Artemis Group conducted an in-depth analysis of 15,452 Web leads generated by KnowledgeStorm. The objective of this study was to identify characteristics of Web leads that maximize sales opportunities and to debunk myths around what makes a good sales lead. 
(WHITE PAPER) READ ABSTRACT |

Ensuring Personally Identifiable Information (PII) Security Within U.S. Government Agencies by Embarcadero Technologies, Inc.

March 2009 - (Free Research)
Safeguarding personally identifiable information (PII) and remaining in compliance with government regulations is a difficult challenge made easier with database tools from Embarcadero Technologies. 
(WHITE PAPER) READ ABSTRACT |

Fast Track ERP Implementation: Advice from the Field by IFS

June 2009 - (Free Research)
ERP implementations don't have to take months or years. This white paper discusses how Colfax Corp. implemented IFS Applications in as little as nine weeks. It presents a case study of Colfax's complex but rapid rollout, and offers fast tracking tips from Colfax Business Analyst Jay Michael. 
(WHITE PAPER) READ ABSTRACT |

Databases at Risk: Current State of Database Security (Enterprise Strategy Group) by Guardium, an IBM Company

September 2009 - (Free Research)
This ESG Research Brief analyzes the current state of database security and categorizes databases as a “dangerous and growing security gap”. Read this brief which offers steps to improve database security across the enterprise. 
(ANALYST BRIEF) READ ABSTRACT |

EDI Overview: A Practical Guide to EDI and the TrueCommerce Solution by TrueCommerce, Inc.

February 2010 - (Free Research)
Electronic Data Interchange (EDI) is a set of standards that collectively provide a common protocol or syntax for transacting business documents electronically. Read this guide to learn more about EDI and how it applies to the TrueCommerce solution. 
(WHITE PAPER) READ ABSTRACT |

Securing the Power Grid: Automating NERC cyber security compliance by Tripwire, Inc.

January 2010 - (Free Research)
This webcast talks about NERC compliance and securing the power grid. The webcast provides an overview of the NERC Cyber Security Standards, addresses challenges and common pitfalls in implementing NERC compliance, gives hints and tips for developing an assessment strategy, and more. 
(WEBCAST) READ ABSTRACT |

From Batch Processing to Workload Automation by BMC Software, Inc.

January 2010 - (Free Research)
Download this podcast to find out how IT workload automation can help you improve the efficiency of your overall operations and help your business deliver new applications more quickly. 
(PODCAST) READ ABSTRACT |

The automation Evolution: An Analysis of the Evolution of Automation in Software Quality Management by IBM

January 2010 - (Free Research)
This paper examines the benefits of quality management automation, the progression of its adoption and future opportunities for expanding it. 
(WHITE PAPER)

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