This brief paper outlines a solution that seamlessly synchronizes your customer relationship management (CRM) and enterprise resource planning (ERP) data to grant you timely access to the information you need to make pivotal and proper business decisions. 

This is the first in an annual series of reports highlighting trends in the structural quality of business applications regarding characteristics such as robustness, performance, securit y, and changeability. 

This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement. 

Watch this webcast as Forrester's Scott Santucci explores the new sales paradigm and discusses how businesses must alter their selling models. Also discover what the real value of a sales force is today, what today's sales person looks like and what a 'selling system' is and how it helps increase the productivity of the sales person of the future. 

This paper is about using information management software from Business Objects, an SAP company, for SAP data migration projects, either for upgrades from one version of SAP to a newer one, or from other environments to SAP. 

This paper examines the ECM decision process, how different organizations handle it, and recommendations for improving your strategy. 

This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century. 

This Aberdeen Research brief shows the critical time element of a Best-in-Class BI strategy. The research shows that these top performers are leveraging real-time or near real-time analytics in order to proactively manage their business and drive substantial performance improvements. 

Over the course of several months in 2011, IDC conducted a research study to identify the opportunities and challenges to adoption of a new technology that changes the way in which traditional business solutions are implemented and used. The results of the study are presented in this white paper. 

<p>Change is constant in business it's vital that your company is prepared for each change. Leading North America sugar cane company, Florida Crystals faced a problem as their company experienced massive growth in their market. Watch this webcast to learn how Florida Crystals mitigated complexity with a high-performing ALM system.</p> 

Listen to this podcast with Forrester Research principal analyst Liz Hebert to learn about the cloud-based enterprise resource planning (ERP) and supply chain management application options available to today's manufacturers. Get tips on software selection and integration. 

<p>Aberdeen research report on how best in class companies manage Environmental Health & Safety processes and technology while outperforming their peers.</p> 

Read this paper to learn how the changing face of customer loyalty is affecting retailers now and in the future. Learn how to gain advantage from more adept use of technology and data, and the importance of effective customer insight to stay attuned to fast-changing customer behavior and sentiments.