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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..
Cisco ASA 5500 Series by Cisco Systems, Inc..
The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more...
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Scotiabank supports growth with an innovative commercial payment center by IBM

December 31, 2013 - (Free Research)
Scotiabank needed the right solution to help its corporate customers manage the complexity of their payment processes. In this case study, learn how, like Scotiabank, you can successfully reduce the time and cost of providing enhanced payment services with the right integrated payments service. 
(WHITE PAPER) READ ABSTRACT |

Cloud Services Trends to Watch by Oracle Corporation

October 25, 2012 - (Free Research)
Customers have many lingering questions about just how extensively – and for which functions – cloud services should be deployed. In this report, discover how trends emerging this year are influencing decisions regarding the deployment of cloud services. 
(WHITE PAPER) READ ABSTRACT |

Top Five Considerations for Self-Service BI Dashboards by IBM

August 19, 2013 - (Free Research)
This resource introduces a self-service BI technology that allows users to manage their own analytics needs. View now to discover how self-service BI can help your organization, and learn the top 5 things to consider before implementing such a technology. 
(WHITE PAPER) READ ABSTRACT |

IT Transformation Consulting Services: Align Your Technology Direction by Hewlett-Packard Company

December 17, 2012 - (Free Research)
This brief white paper demonstrates how your organization can make the right choices to transform your IT so that it's fully aligned with business goals by employing consulting services that create an integrated, strategic IT roadmap. 
(WHITE PAPER) READ ABSTRACT |

Cloud Sourcing - Leveraging the Real Value of Cloud Services Brokerage by Dell, Inc.

April 09, 2014 - (Free Research)
This resource details the results of a study that reveals the value of cloud services brokerage and how it can help you meet all of your business requirements. 
(RESOURCE) READ ABSTRACT |

The Total Economic Impact™ of IBM Rational Service Virtualization and Test Automation Solutions by IBM

July 31, 2013 - (Free Research)
Access this Forrester report to explore the total economic impact of IBM Rational Service Virtualization and Test Automation tools. Read on to explore the benefits, costs, and associated risks of investing in these service virtualization technologies. 
(WHITE PAPER) READ ABSTRACT |

Lessons from testing service-oriented architectures by IBM

July 31, 2012 - (Free Research)
This white paper gathers together eight key lessons that have emerged from leading companies' service oriented architecture (SOA) testing efforts.  By reading this paper, testing teams, project managers, developers and architects will learn how to avoid some of the most common testing pitfalls, how to mitigate certain pervasive issues, and more! 
(WHITE PAPER) READ ABSTRACT |

Network Programmability Is Real: Five Use Cases for Our Disaster Recovery Cloud Services by Cisco Systems, Inc.

February 17, 2014 - (Free Research)
This resource covers the benefits found from five use cases for a networking platform that will provide added flexibility and agility. 
(WHITE PAPER)

The Future of IT: Drive New Consumption Model with Cloud and Hybrid IT by Cisco Systems, Inc.

April 03, 2014 - (Free Research)
Since most businesses that consume cloud services are operating on hybrid models, managing and governing on-premise systems as well as external cloud services is often a struggle. To tackle this task, Gartner Research suggests that large enterprises think of IT as a "service broker." 
(WHITE PAPER)

10 Things to Consider When Choosing a Cloud Service Provider by Cisco Systems, Inc.

April 03, 2014 - (Free Research)
This informative resource examines ten crucial elements you need to consider when choosing a cloud service provider. Read on to find out more. 
(WHITE PAPER)

Agile, Secure, Reliable: World-Class Customer Service in the Cloud by Oracle Corporation

January 02, 2014 - (Free Research)
The following e-book outlines the extensive benefits to moving customer service to the cloud. 
(WHITE PAPER) READ ABSTRACT |

EMA/CXP Research Report: The Changing Role of the Service Desk in the Age of Cloud and Agile by IBM

April 10, 2013 - (Free Research)
This whitepaper reveals the results of a study that will show you how and why your IT service desk needs to adapt to the times. 
(WHITE PAPER) READ ABSTRACT |

Oracle Service Cloud Integration with Oracle Siebel Service by Oracle Corporation

August 31, 2013 - (Free Research)
This paper discusses Oracle's unique approach to leveraging Oracle Service Cloud functionality with their existing Siebel Contact Center and Service functionality. Inside, learn how, by integrating the two solutions, customer acquisition, retention, and efficiencies can be improved. 
(WHITE PAPER) READ ABSTRACT |

Server Managed Services Benefit Assessment Tool by IBM

March 19, 2014 - (Free Research)
This interactive resource allows you to fill in information specific to your organization to receive a customized report about the savings and benefits you can get from IBM server managed services. 
(WHITE PAPER) READ ABSTRACT |

Application Services: Connect and grow to create seamless, secure, and context-aware experiences by Hewlett-Packard Company

December 31, 2011 - (Free Research)
Access this whitepaper to learn how third-party IT services can drastically ease the pain of modernizing your IT portfolio. 
(WHITE PAPER) READ ABSTRACT |

Agile and Service Virtualization: Coming Together For Faster Software Delivery by Hewlett-Packard Company

February 07, 2014 - (Free Research)
View this informative webcast to learn how service virtualization can boost your Agile development efforts, by creating virtualized services for anywhere, anytime access. 
(WEBCAST) READ ABSTRACT |

Mobile as a Platform for Business Service Innovation by CA Technologies.

February 14, 2014 - (Free Research)
This informative paper examines a mobile services management solution that can help your organization build a strategy to support and drive business service innovation. 
(WHITE PAPER) READ ABSTRACT |

Lumber Company Cuts Customer Delays down to Size by Cisco Systems, Inc.

January 01, 2006 - (Free Research)
In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more. 
(CASE STUDY) READ ABSTRACT |

Case Study: Providing Top-Notch Customer Service With the Latest Communications Technologies by Cisco Systems, Inc.

July 15, 2013 - (Free Research)
This informative case study examines how a full-service financial institution utilized a collaboration platform to meet a broad set of requirements, including high availability and scalability, intelligent call routing and integration with email and existing solutions. 
(WHITE PAPER) READ ABSTRACT |

The Financial Benefit of Cisco’s Elastic Core by Cisco Systems, Inc.

December 31, 2012 - (Free Research)
Explore how three Cisco software-based initiatives for the core network can help you address the challenges facing core networks today – including the increasing volumes of traffic, diversity of services, and adoption of cloud services. 
(WHITE PAPER) READ ABSTRACT |

Pharmaceutical Services Company Accelerates Virtual Desktops by Cisco Systems, Inc.

July 11, 2012 - (Free Research)
This case study demonstrates how Quintiles Pharmaceutical Services extended WAN optimization to 100 percent of their virtual desktop infrastructure and improved traffic flow with their existing bandwidth, allowing for secure and centralized data and access control, and high levels of employee satisfaction. 
(CASE STUDY) READ ABSTRACT |

Cisco Cloud Intelligent Network: Connect the World of Many Clouds by Cisco Systems, Inc.

June 07, 2012 - (Free Research)
This white paper explores a new cloud architecture that delivers the advanced capabilities and features your environment requires. Discover the important role the network plays in the success of cloud service delivery and learn how to enhance your users' cloud experiences. 
(WHITE PAPER) READ ABSTRACT |

Improving Performance and Control in SAP Environments [Cisco ACE XML Gateways] by Cisco Systems, Inc.

November 22, 2011 - (Free Research)
Read this paper to find out how to meet the new challenges posed by the proliferation of XML-based services. Discover an appliance that can be combined with SAP Business Suite and NetWeaver to improve performance, security, availability, and monitoring and auditing (for compliance) for applications and Web services in SAP environments. 
(WHITE PAPER) READ ABSTRACT |

Hay Group Moves Services to Secure Private Cloud by Cisco Systems, Inc.

September 09, 2010 - (Free Research)
This case study details how virtualization enabled one company to achieve 99.999 percent availability. Find out how the decision to virtualize paved the way for a private cloud and gain insight into various managed service offerings available. 
(CASE STUDY) READ ABSTRACT |

IPv6 Transition Planning and Strategies for DHCP and DNS by Cisco Systems, Inc.

August 03, 2011 - (Free Research)
IPv4 addresses are running out and service providers need to make immediate decisions regarding deployment of IPv6. This paper will outline strategic considerations and approaches to the transition to IPv6 in a service provider environment. 
(WHITE PAPER) READ ABSTRACT |

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