All Support White Papers, All Support Software, All Support Research, Hardware and Services

Data De-duplication Experts by Quantum Corporation

June 2008 - (Free Research)

Quantum's solutions allow data de-duplication technology to become part of a complete backup and retention solution set that also includes conventional disk backup, tape, and encryption, all supported with common management tools.

(WEBCAST)

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Transforming Your Backup Through Data De-Duplication by Quantum Corporation

June 2008 - (Free Research)

Quantum's solutions allow data de-duplication technology to become part of a complete backup and retention solution set that also includes conventional disk backup, tape, replication, and encryption.

(WEBCAST)

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5 Ways ERP Can Help You Implement Lean by Epicor Software Corporation

April 2007 - (Free Research)

Improve productivity and customer service with a lean approach to manufacturing. Read this white paper to learn how ERP works with lean to identify value and non-value components with your SAP system to give you a competitive edge.

(WHITE PAPER)

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New HP Support Center: Experts & Answers Tailored to You by Hewlett-Packard Company

May 2012 - (Free Research)

Gain access to HP’s support center website for helpful resources like software updates, diagnostic support tools and more.

(WHITE PAPER)

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Optimizing Service Channels: Five Essential Tips for Balancing Customer Support and Controlling Support Costs by inContact

January 2011 - (Free Research)

This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more.

(WHITE PAPER)

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A Better Option for Hardware and Software Support by Hewlett-Packard Company

May 2012 - (Free Research)

Access this white paper to learn how your organization can reduce downtime with effective support services. Discover a system that provides hardware and software support and remote monitoring to diagnose and solve problems more quickly.

(WHITE PAPER)

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Ensure High Availability with Proactive Support Services by Hewlett-Packard Company

May 2012 - (Free Research)

Access this white paper to discover how your organisation can reduce downtime with the use of proactive support services. Ideal for virtualised and converged infrastructures, these services can ensure high availability with the use of proactive scans and platform revision management.

(WHITE PAPER)

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The Business Value of Adopting Advanced Support Tools and Utilities by Hewlett-Packard Company

September 2011 - (Free Research)

Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.

(WHITE PAPER)

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Boosting SQL-Based Decision Support Power and Performance with Dell’s Twelfth Generation Servers by Dell, Inc. and Intel

May 2012 - (Free Research)

Are your decision-support systems and servers up to date, equipped to handle today's onslaught of data? Legacy systems are no longer viable. This paper explores the results of a research report about decision-support systems, highlighting how Dell's 12th-generation servers and solutions meet these evolving requirements based on users' responses.

(WHITE PAPER)

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Proactive Support Services: Prevent Problems Before They Occur by Hewlett-Packard Company

May 2012 - (Free Research)

Discover how your organization can protect its expanding IT environment with effective support services. This white paper explores a proactive solution that can diagnose problems quickly to reduce downtime.

(WHITE PAPER)

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Best Practices for Supporting 'Bring Your Own' Mobile Devices by Citrix

January 2012 - (Free Research)

In this Gartner report, explore some of the key considerations for planning, administering and supporting mobile devices. Discover how organizations can prepare to embrace "Bring Your Own" mobile device initiatives to satisfy employee needs for flexibility while minimizing associated risks.

(WHITE PAPER)

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How to Leverage the Always-On, Cost-Effective Benefits of an External Support Provider by Hewlett-Packard Company

March 2012 - (Free Research)

IT environments are becoming increasingly complex as trends like cloud computing, virtualization and mobility gain traction. Utilizing a lead service provider (LSP) approach can free up IT and let external, highly skilled experts handle issues. Read this white paper to learn more about how this new IT strategy can benefit your business.

(WHITE PAPER)

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Through Hardware Innovation Comes Support Automation by Hewlett-Packard Company

April 2012 - (Free Research)

Access this white paper to discover effective support solutions for your complex data center. Learn to overcome the challenges related to supporting interconnected IT environments with the use of the right support tools.

(WHITE PAPER)

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The Business Value of Post Warranty Contracts by Hewlett-Packard Company

November 2011 - (Free Research)

Support contracts are becoming crucial aspects of IT management as IT environments are becoming increasingly sophisticated. Examine the trends propelling the support services market, and discover the importance of continuing post-warranty support.

(WHITE PAPER)

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Purchasing Servers and Storage for Decision Support Applications: A Checklist

by Dell, Inc. and Intel

March 2012 - (Free Research)

This white paper reports on the rate of data growth worldwide and points out the limitations of many SQL-based decision support systems. Discover key purchasing criteria to consider when selecting servers and storage to support these critical systems.

(WHITE PAPER)

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Leveraging Windows 7 for Better User Support by Global Knowledge

March 2011 - (Free Research)

This white paper takes a look at some Windows 7 technologies that you may be able to put to use in order to make the transition from XP (or perhaps from Vista) more successful.

(WHITE PAPER)

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Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company)

March 2008 - (Free Research)

In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.

(VIDEOCAST)

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Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.

(HARDWARE PRODUCT)

CW+: Analyst's take: The benefits of third-party SAP and Oracle support by ComputerWeekly.com

December 2010 - (Free Research)

Organizations running mature SAP or Oracle applications experience significant ongoing savings from third-party support. Nucleus found Rimini Street customers can reduce their annual license maintenance fees by at least 50 percent and avoid upgrade costs while extending the value of their software investment.

(WHITE PAPER)

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CW+: Analyst's take: Benefits of Siemens product lifecycle management software for life sciences by ComputerWeekly.com

January 2011 - (Free Research)

Siemens product lifecycle management (PLM) Software for life sciences can help medical device manufacturers manage compliance requirements while supporting greater collaboration, ultimately reducing costs while improving patient outcomes.

(WHITE PAPER)

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SQL Anywhere v11.0.1 Developer Edition by Sybase, an SAP company

June 2010 - (Free Research)

Addresses need for high reliability and data sync to multiple device platforms. Avoids need for a DBA, and reduces development effort by simplifying performance optimisation and back end connectivity. Works with standard development tools and languages.

(DOWNLOAD)

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SAP Supports Applications on VMware Platform: An Industry Milestone by VMware, Inc.

October 2008 - (Free Research)

The partnership with SAP gives VMware the opportunity to address an additional large segment of the enterprise market, and enables SAP to sell its products on the industry-leading virtualization platform.

(WHITE PAPER)

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Wireless - Aironet 350 Series by Cisco Systems

The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.

(HARDWARE PRODUCT)

Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.

(HARDWARE PRODUCT)

Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

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