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Designing of Desktop Virtualization Architecture by Dell and VMware
June 15, 2011 - (Free Research)
IT pros have a general understanding of virtual desktop infrastructures. But when it comes to designing a system, many are not prepared for the decision making that is involved with the process. This webcast highlights industry expert Gabe Knuth as he takes a look at the challenges of designing VDI and more.
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Podcast: Designing of Desktop Virtualization Architecture by Dell and VMware
June 15, 2011 - (Free Research)
Virtual desktop infrastructures is an initiative that many IT pros are familiar with, but when it comes to designing a system, many are not prepared for the decision making that is involved with the process. This podcast highlights industry expert Gabe Knuth as he takes a look at the challenges of designing VDI and more.
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Combating Spam: Building a Business Case for Anti-Spam Technology by KnowledgeStorm Webinars
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September 24, 2004 - (Free Research)
The following KnowledgeStorm Webinar focuses on Enterprise Spam filtering and how to combat spam. Featuring expert commentary from Nucleus Research analyst Shruti Yadav, the Webinar offers advice to organizations grappling with the growing problem of spam. Duration- 60 minutes.
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Expert E-zine: Who has access to your email? by Microsoft
December 14, 2011 - (Free Research)
In this edition of The Exchange Insider, explore the next steps for your email messaging platform with the following Exchange topics: Evaluating Office 365, auditing Exchange 2010 and troubleshooting virtualized Exchange Servers.
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Social Media-based Customer Loyalty Programs by Infor CRM
February 06, 2012 - (Free Research)
This e-guide from our editorial team will teach you how to efficiently deliver additional value to customers via social media as well as tips for finding balance when connecting with customers, and expert engagement tips from social media consultant Erik Qualman.
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E-Guide: Top Considerations for Migrating to Exchange 2010 by Metalogix
January 31, 2012 - (Free Research)
In this expert e-guide, discover what you need to know before migrating to Exchange Server 2010. Explore the new features and tools that Exchange boasts, and which features will not longer be supported. Find out the important prerequisites you'll need before making the transition.
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Call Center Workforce Management Software Best Practices by Infor WFM Workbrain
January 05, 2012 - (Free Research)
The market for workforce management (WFM) software in the contact center saw double-digit growth last year, but the technology still needs work, according to experts. In this e-guide you’ll explore the pros and cons of WFM.
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E-Guide: Exchange Server 2010 - Migration considerations and best practices by Dell, Inc. and Intel
November 12, 2010 - (Free Research)
This expert e-guide explains top issues to watch for during your Exchange Server 2010 migration, including edge transport issues and issues managing distribution groups, plus learn why client access server coexistence may not be that terrible, though the disappearance of single instance storage should be cause for concern.
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Presentation Transcript: Exchange 2010 Roadmap Series - Virtualization by Dell, Inc. and Intel
December 15, 2009 - (Free Research)
Although virtualization boasts many benefits, you may be wondering if it can help your organization. In this transcript, expert Lee Benjamin discusses the concerns IT pros have about virtualization and how to determine its worth for your company. Learn how Exchange 2010 supports virtualization and can be used to improve your backup strategy.
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Presentation Transcript: Exchange 2010 Roadmap Series - Performance and Sizing by Dell, Inc. and Intel
December 21, 2009 - (Free Research)
In this presentation transcript, featuring Exchange expert Lee Benjamin, learn how to use a storage calculator for optimal performance of your Exchange environment. Discover the new storage features of Exchange 2010 and how to utilize them for increased flexibility and reduced costs.
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Presentation Transcript: Exchange 2010 Roadmap Series - Transition and Migration by Dell, Inc. and Intel
December 21, 2009 - (Free Research)
In this presentation transcript, Exchange expert Lee Benjamin discusses how to make the transition from your current Exchange version or how to migrate from a different messaging platform to Exchange 2010. Learn about the new features of Exchange 2010 and which requirements you should keep in mind to ensure a successful transition.
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Exchange 2010 Roadmap Series: Transition And Migration by Dell, Inc. and Intel
December 08, 2009 - (Free Research)
In this mediacast, Exchange expert, Lee Benjamin, discusses how to make the transition from your current Exchange version or how to migrate from a different messaging platform to Exchange 2010. Learn about the new features of Exchange 2010 and which requirements you should keep in mind to ensure a successful transition.
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The Social Sales Revolution by Salesforce.com
February 06, 2012 - (Free Research)
This e-book examines how some of today’s most successful reps approach social sales. Among others, you’ll meet a wine salesman with almost a million Twitter followers, a global manufacturer who is taking orders on Facebook, and a storage saleswoman who used Twitter and other tools to exceed her quota by 200%.
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Customer Experience Exchange E-Zine Issue 2 by SearchCRM
January 31, 2012 - (Free Research)
This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies.
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Navigating the path to satisfying online customer experience by Tealeaf
November 23, 2011 - (Free Research)
Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences.
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Building a Strong Customer Experience by Infor CRM
January 05, 2012 - (Free Research)
Read this e-guide from SearchCRM.com to learn how American Express and Yahoo tackle customer service with their own twists, how to communicate through multiple channels and ways to craft a single customer view through CEM technology.
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A Guide for Building Productive, Collaboration Environments in SMBs by Dell, Inc. and Intel
March 31, 2010 - (Free Research)
This paper outlines the benefits and challenges of collaboration. It offers a guide to implementing an integrated collaboration environment based on Microsoft SharePoint and Dell servers with Intel processors that is designed for performance, availability, and the changing requirements of an SMB poised for growth.
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Customer Experience Exchange E-Zine: Bridging the Customer Experience Chasm by Tealeaf
November 29, 2011 - (Free Research)
With rapidly changing demands, customer experience management (CEM) can be a tricky craft within your organization's processes. Customer Experience Exchange is a brand new bi-monthly e-zine focused on CEM tips, best practices and techniques. Check out the first ever issue now, exclusively here.
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