TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..

Digital Asset Management: Managing the Complexity of Digital Assets to Support Your Business by EMC Corporation. March 2008 - (Free Research) The EMC Documentum® DAM solution allows you to maximize the value of digital assets. Much more than an enterprise repository for digital images. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Pre-Test Disaster Recovery & Business Continuity Plans: The Network Simulation Solution by Shunra Virtual Enterprise February 2008 - (Free Research) All businesses depend on their IT services for moment-to-moment operations. So they must all take measures to ensure that those services are not disrupted due to a natural or man-made disaster. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

10 Steps to Getting Started with Performance Management by Plateau System LTD. March 2008 - (Free Research) All business leaders are interested in building the performance of their workforce, but few organizations are successfully implementing initiatives today. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Self-Defending Network for PCI At-A-Glance (US version) by Cisco Systems, Inc July 2008 - (Free Research) In this white paper learn the PCI standard provides 12 security requirements that companies must adhere toward. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

JRules 6.0 - Putting Rules That Define The Business Back Into The Hands of The Business by ILOG Inc May 2008 - (Free Research) ILOG's Business Rules Management System, or JRules, provides a full function business rule management system that enables all business rules to be externalized. This allows the business to develop the rules directly, ensuring the rules accurately reflect the business policies. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Data Quality: The First Step on the Path to Master Data Management by Informatica Corp. January 2008 - (Free Research) In this paper we will focus on the central role data quality plays in planning, developing, and maintaining a working MDM solution. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Master Data Management and the Functional SOA Service Layer by DataFlux Corporation January 2008 - (Free Research) There is a unified relationship between master data management and service-oriented architecture. Read this paper for an overview of this relationship and learn how to effectively create a strategy that encompasses both of these initiatives. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Control the Customer Experience - Improve Marketing, Sales, and Service Processes with TechExcel CRM by TechExcel, Inc. (E-mail this company) May 2006 - (Free Research) In today's extremely competitive Internet economy it is more important than ever for companies to fully embrace new technology to optimize their business processes. Find out how TechExcel's CRM incorporates The Active Customer model for the three core business groups - employees, customers, and partners. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Mail Attender® for Exchange - Mailbox, PST and Public Folder Management by Sherpa Software (E-mail this company) Mail Attender® for Exchange is a scalable content management tool. Administrators can manage information in mailboxes, PST files, desktop/servers and public folders to enforce policy, compliance, and storage quotas. Offers comprehensive statistical reporting capabilities. Free Trial Download  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Aberdeen Group: Customer Data Quality: Roadmap for Growth and Profitability by Infosolve Technologies Inc. March 2008 - (Free Research) New Aberdeen research reveals that customer data quality is a sales and marketing leadership issue. Aberdeen found that over 70% of Best-in-Class firms are driven to improve customer data quality by competitive and profitability pressures… (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Redefining Customer Experience to Improve Business Performance by Cognizant Technology Solutions. March 2008 - (Free Research) Attend this Webcast to learn how adopting a customer experience management strategy can help your organization leverage the data collected by its CRM systems to increase customer satisfaction and meet business goals. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Best Practices for Implementing Automated Functional Testing Solutions by Mercury (E-mail this company) April 2007 - (Free Research) This paper presents a brief overview of the advantages of automating functional testing and helps you structure your thinking about how best to approach test automation. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IFS Applications - Supply Chain Management by IFS Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Global Supply Chains: Understanding Risks and Rewards by Oracle Corporation. June 2008 - (Free Research) The relentless pace of globalisation of industries and economies around the world has made supply chains an evermore critical component of all businesses. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Microsoft Dynamics Axapta (AX) - Enterprise Resource Planning (ERP) by CDC Software - Vis.align (E-mail this company) Microsoft Business Solutions–AX is a customizable, scalable & global Enterprise Resource Planning (ERP) solution that supports connectivity with your business. Microsoft Dynamics AX features core strengths in manufacturing & e-business, & provides functionality in wholesale distribution & business services environments.  (SERVICE) GO TO DETAILED REPORT

In Search of Clarity: Unraveling the Complexities of Executive Decision-making by Business Objects April 2008 - (Free Research) Decision-making is at the core of all business activity, as executives set strategy and manage operations by weighing a vast array of factors to arrive at the desired balance of risk and reward. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

TOBI: Business Intelligence & Reporting Tools for Small Businesses by XenLogic, LLC TOBI is designed specifically for emerging service companies. TOBI is the only complete solution that offers sophisticated Business Intelligence and reporting tools for small businesses. It provides easy access to critical business information, which increases efficiency and improves decision making.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Oracle Fusion Middleware for Siebel by Oracle Corporation. April 2008 - (Free Research) Oracle Fusion Middleware for Siebel is a market-leading suite of middleware products that are pre-certified with Siebel applications to optimize sales and customer service. (DEMO) READ ABSTRACT | GO TO DEMO

IFS Enterprise Asset Management - EAM / CMMS by IFS IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Realize the Benefits of Design, Operate, Maintain Today by IFS July 2008 - (Free Research) Industrial facility designers and those who operate and maintain those facilities need to work together closely to improve plant efficiency and business profitability over time. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

SearchStorage.com All-in-One-Guide Backup, Tape by NetApp. March 2008 - (Free Research) Tape is the quintessential backup technology, providing cost-effective, long-term data storage for all business types and sizes. This chapter of the Backup All-in-One-Guide from SearchStorage.com provides a complete outline ... (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IFS for the Energy & Utilities Industry – ERP for Asset-Intensive Utilities by IFS Functionally rich and totally integrated our suite of industry solutions provide users with the opportunity to run their business more efficiently and to maximize their profit generating potential.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

eBook: Energy-efficient Storage Technologies by NetApp. July 2008 - (Free Research) Green computing has become a national passion that is spreading globally, as a key element of the IT infrastructure, storage is expected to play its part by adopting green storage practices. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Achieve Greater Efficiency in Asset Management by Managing All Your Asset Types on a Single Platform by IBM Software Group June 2008 - (Free Research) In this white paper learn about asset management solutions with a comprehensive view of all asset types, including production, facilities, transportation and IT. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How to Reduces the Cost of SQL Server Consolidation by Hewlett-Packard Company April 2008 - (Free Research) British Energy is the UK''s largest producer of electricity and it trades its output. This case study explains how the company used HP PolyServe Software for Microsoft SQL Server to migrate and consolidate its infrastructure, reduce costs, improve fl.. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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