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The Age of Electronic Ticketing by Hexaware Technologies May 2008 - (Free Research) Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations.  (WHITE PAPER) READ ABSTRACT |

SearchBusinessAnalytics.com eGuide: Leveraging predictive analytics for improved customer understanding by IBM September 2011 - (Free Research) In this e-guide you'll learn how two top airlines implemented and leveraged predictive analytics to analyze customer feedback and increase satisfaction.  (EGUIDE) READ ABSTRACT |

Airline IT Trends Survey by ComputerWeekly.com June 2010 - (Free Research) For the 11th year in succession, the Airline IT Trends Survey tracks the key technology trends in the airline industry. It demonstrates the role that the survey’s global benchmarks play in underlining the importance of IT within the airline industry, while also stimulating debate in boardrooms worldwide about the way ahead.  (WHITE PAPER) READ ABSTRACT |

Learn how Kofax simplified communication for Austrian Airlines by Kofax, Inc. February 2013 - (Free Research) This brief video demonstrates how Austrian Airlines leveraged business communication server technology automatically convert information between airline-specific formats and other standard formats such as email, enabling easy communication without specialized equipment.  (VIDEO) READ ABSTRACT |

Scandinavian Airlines Modernize Business Intelligence Capabilities While Lowering Costs by Re-using Existing Applications by Micro Focus, Ltd October 2009 - (Free Research) Headquartered in Stockholm, Sweden, Scandinavian Airlines (SAS) is the largest airline in Scandinavia. SAS need to provide better business intelligence reporting and improved adhoc analysis capabilities by providing real time data access while reducing costs.  (CASE STUDY) READ ABSTRACT |

22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com December 2011 - (Free Research) In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now.  (EZINE) READ ABSTRACT |

CW Buyer's Guide: Asset Management by ComputerWeekly.com January 2013 - (Free Research) Computer Weekly looks at how IT asset lifecycle management can help CIOs manage their organisation's technology assets.  (ESSENTIAL GUIDE) READ ABSTRACT |

HP Enterprise Services eZine: Industry Edge – Travel Edition by Hewlett-Packard Limited July 2012 - (Free Research) IT innovations are creating endless opportunities for enterprises in the travel industry to improve their customers experience and expand their business. Learn about the possibilities IT trends such as mobility, cloud computing, and big data are creating for airline and rail providers.  (EZINE) READ ABSTRACT |

Hitachi Dynamic Provisioning Software at United Airlines by Hitachi Data Systems August 2008 - (Free Research) This paper describes virtualization capabilities of the new Hitachi Universal Storage Platform™ V with Hitachi Dynamic Provisioning software which improve storage utilization to new levels...  (WHITE PAPER) READ ABSTRACT |

It's Not Too Soon to Think About Windows Licensing by Dell, Inc. and Microsoft November 2012 - (Free Research) While you may not be ready to hop on the Windows 8 bandwagon quite yet, it's never too early to start the planning process. This expert E-guide from SearchConsumerization.com provides the best strategies for upgrading your operating systems and explores the benefits it can provide your organization.  (EGUIDE) READ ABSTRACT |

Video: Using PCI for PII Case Study with WestJet airlines by Intel March 2013 - (Free Research) In this on-demand webinar WestJet presents a case study that will ground us in fundamental PCI DSS practices. Intel also presents how a drop-in gateway proxy design pattern can be used to solve PCI & PII scope reduction and ensure consistent security for APIs.  (WEBCAST) READ ABSTRACT |

Maximize Software Cost Savings by Licence Reharvesting, Recycling & Applying Product Use Rights by Flexera Software November 2011 - (Free Research) In this e-guide learn how license reharvesting and recycling and product use rights can net you unforeseen IT savings.  (EGUIDE) READ ABSTRACT |

Computer Weekly – 16 October 2012: Delivering IT change at Royal Mail by ComputerWeekly.com October 2012 - (Free Research) In this week's Computer Weekly, we talk to Royal Mail CIO Catherine Doran about one of the UK's largest IT transformations. Software suppliers are under fire for the complexity of their licensing policies; we look at the issues. And we examine how to manage suppliers as firms increasingly turn to multiple outsourcing providers. Read the issue now.  (EZINE) READ ABSTRACT |

CW Buyer's Guide: Server Virtualisation by ComputerWeekly.com March 2012 - (Free Research) This Computer Weekly buyer’s guide to server virtualisation looks at the potential barriers to successful virtualisation and how they can be overcome.  (ESSENTIAL GUIDE) READ ABSTRACT |

Computer Weekly - 10 January 2012: What’s in store for IT this year? by ComputerWeekly.com January 2012 - (Free Research) In this week’s issue of Computer Weekly, we look at the key trends and technologies that will be on IT leaders’ agenda in 2012. Our first Buyer’s Guide of the year examines how IT consumerisation will affect business technology; and Home Office IT director Denise McDonagh tells us why government IT isn’t working. Download the new issue now.  (EZINE)

Computer Weekly - 10 January 2012: What’s in store for IT this year? by ComputerWeekly.com January 2012 - (Free Research) In this week’s issue of Computer Weekly, we look at the key trends and technologies that will be on IT leaders’ agenda in 2012. Our first Buyer’s Guide of the year examines how IT consumerisation will affect business technology; and Home Office IT director Denise McDonagh tells us why government IT isn’t working. Download the new issue now.  (EZINE)

E-Guide: Will Windows Server 2012 Increase Costs for Your IT Shop? by Dell and Microsoft August 2012 - (Free Research) This expert e-guide breaks down the costs associated with upgrading to Windows Server 2012. Find out how its pricing structure differs from its predecessors and discover key factors to consider if you decide to implement this new operating system.  (EGUIDE) READ ABSTRACT |

E-Guide: New Virtualization Software Reduces SQL Server 2012 Licensing Costs by Dell, Inc. and Intel® November 2012 - (Free Research) This expert resource explores a virtualization strategy for reducing the licensing costs of Microsoft's SQL Server 2012 upgrade. Learn more about the benefits server virtualization can provide to your Microsoft environment.  (EGUIDE) READ ABSTRACT |

Computer Weekly 20 September 2011: Download the new issue of the UK's leading technology publication, featuring in-depth analysis of the latest IT news and technology trends by ComputerWeekly.com September 2011 - (Free Research) In this week's Computer Weekly, we examine what reform of the UK's banks will mean for financial services IT strategies. We also look at the problems of software licensing when moving to desktop virtualisation, discuss how to make sense of cloud computing, and provide part three of our guide to business intelligence. Download the new issue now.  (EZINE)

E-Guide: Tips to further explore the benefits of virtualization by Dell and VMware May 2011 - (Free Research) When it comes to virtualization, budget planning is the key to success for any organization. This e-guide reviews why no matter what kind of cost saving benefits virtualization promises, having an established budget is essential to help with new purchases, ongoing support and software licensing costs.  (EGUIDE) READ ABSTRACT |

Computer Weekly 13 September 2011: Download this week's issue of the UK's leading technology publication, with our analysis of the latest news, trends and IT management issues by ComputerWeekly.com September 2011 - (Free Research) In this week's Computer Weekly, we talk to the man tasked with bringing public services into the digital age. The second installment of our Buyer's Guide to business intelligence reviews two low-cost alternatives to the big suppliers; and we go behind the scenes of the IT preparations for the London 2012 Olympic Games.  (EZINE)

Connecting the Dots with IBM Infosphere Portfolio for Intelligence, Law Enforcement, and Information Sharing: It’s Not Just The Thought That Counts by IBM June 2012 - (Free Research) Ever since Umar Farouk Abdulmutallab's failed attempt to blow up a Detroit-bound Northwest Airlines plane on Christmas Day 2009, a greater emphasis has been placed on the sharing and validation of information used in security and crime investigations. This paper outlines one option that facilitates collaboration between jurisdictions.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: The Enterprise Integration Triangle - Services, Data and Events by Progress Software March 2010 - (Free Research) Read this transcript and learn about the enterprise integration triangle and how the world's favorite international airline has mastered the code and key tools for integration platforms.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Delta takes off with HP quality software by Hewlett-Packard Company September 2011 - (Free Research) Delta Airlines needed to support applications quality testing and drive QA process improvements without adding staff. Read this case study to discover the tools that enabled Delta to automate testing and gain more timely, useful insights into defect, security and performance issues.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly - 6 March 2012: Windows 8 - tablet meets desktop by ComputerWeekly.com March 2012 - (Free Research) This week’s Computer Weekly delves into the new world of Windows 8. We also talk to some top CIOs about how the downturn has shaped their priorities. You'll also find the third and final part of our Buyer's Guide to IPv6 migration, all inside this digital magazine.  (EZINE)

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