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Case Study: Using A Virtualization Solution, Continental Airlines Streamlines Operations, Cuts Costs by Microsoft Corporation India Pvt Ltd
April 09, 2009 - (Free Research)
Continental Airlines deployed a beta release of Windows Server 2008 R2 Datacenter to expand its virtualized server and desktop infrastructure. By using improved Hyper-V™ technology and Remote Desktop Services, Continental expects to increase system uptime, implement new services in minutes, and save up to U.S. $1.5 million a year.
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Case Study: Continental Airlines Streamlines Operations, Cuts Costs with Virtualization Solution by Dell and Microsoft
April 01, 2009 - (Free Research)
To expand its virtualized server and desktop infrastructure, Continental Airlines deployed a beta release of Windows Server 2008 R2 Datacenter. By using improved Hyper-V™ technology and Remote Desktop Services, Continental expects to increase system uptime, implement new services in minutes, and save up to U.S. $1.5 million a year.
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Empower Your Consumer Research Department with Predictive Analytics by SPSS Inc. Worldwide Headquarters
May 01, 2009 - (Free Research)
In this case study of American Airlines, details are given of their choice to utilize SPSS to manage their customer information. Read on to see how an intensely competitive marketplace led American to chose SPSS.
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American Airlines sees ROI of 1192% in 2 Months with Predictive Analytics by SPSS Inc. Worldwide Headquarters
February 20, 2009 - (Free Research)
To overcome the challenges of increased customer data, American Airlines deployed SPSS for Windows to replace its mainframe based analytics system, increasing productivity of its customer research team and improving decision making while reducing ongoing costs.
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Technical Overview of Windows Server® 2008 R2 Remote Desktop Services by Microsoft Corporation India Pvt Ltd
May 25, 2009 - (Free Research)
This technical white paper discusses the features, benefits, and usage scenarios for RDS and is intended for server administrators who are already familiar with RDS as well as those server administrators who want to learn more about Microsoft's desktop and presentation virtualization technologies.
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Communications Skills for Remote Support by LogMeIn, Inc.
September 16, 2009 - (Free Research)
A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.
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Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.
September 16, 2009 - (Free Research)
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.
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GFI MAX Remote Monitoring and Management Solution - Free 30 day Trial! by GFI Software Ltd.
November 30, 2009 - (Free Research)
Remote monitoring and management solution that helps IT support companies and MSPs boost revenue, cut costs and improve service. GFI MAX monitors servers, workstations, networks and devices 24/7 alerting via email/SMS and dashboard.
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Remote Support Center Solution - 30 Day Free Trial! by ScriptLogic Corporation
September 08, 2009 - (Free Research)
Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm.
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Demo - Installing Hyper-V Server on Dell PowerEdge R805 by Dell and Microsoft
December 11, 2008 - (Free Research)
This video shows the installation of Hyper-V Server on a Dell PowerEdge R805 server through a Dell Remote Access Card (DRAC) using the Virtual CD-ROM and remote console features to facilitate installation remotely.
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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 29, 2009 - (Free Research)
This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
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Remote Backup for SMBs by 3X Systems
October 16, 2009 - (Free Research)
In this videocast, W. Curtis Preston provides an overview of remote backup. He discusses the challenges related to backing up remote sites, as well as the role of replication and deduplication. He also discusses cloud storage as it relates to remote backup.
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Distributed IT Infrastructures: Alternative Approaches by VM6 Software
October 27, 2009 - (Free Research)
This whitepaper outlines the benefits derived and the costs associated with virtualization in the Remote Offices/Branch Offices, in the classic model versus the proposed model.
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What are the challenges of backing up remote sites? by 3X Systems
October 21, 2009 - (Free Research)
This is a presentation transcript of the SearchStorage.com expert videocast on Remote Backup. Dave Raffo, Senior News Director at TechTarget’s storage sites, discusses remote backup with Curtis Preston, Executive Editor at TechTarget. The transcript will address the challenges of backing up remote sites.
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Remote I/O: What You Should Know before Using Remote I/O by AutomationDirect
May 2008 - (Free Research)
In this video, learn some introductory facts about remote I/O, whether remote or expansion I/O is the more cost-effective solution for your organization, and how AutomationDirect's hardware can meet your remote I/O needs.
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Remotely Manage Wired and Wireless PCs from the Same IT Console by Intel Corporation
August 2008 - (Free Research)
In this whitepaper learn about the latest notebook and desktop PCs with Intel vPro technology. It builds on proven capabilities to enable even greater proactive security, enhanced maintenance, and improved remote management.
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Case Study: Data Solutions, Inc. Protects its Clients with Panda Cloud Office Protection by Panda Security
November 2009 - (Free Research)
Read this case study to learn how Data Solutions, Inc. gained the ability to handle remote management from a single point, to handle remote installation and management of all clients, to reduce service management operating costs, and to prevent identity theft by implementing Panda Cloud Office Protection.
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Beyond Backup Ezine: Disaster Recovery Strategies for Branch Offices by Overland Storage
July 2009 - (Free Research)
The July/August issue of CIO Decisions Ezine focuses on disaster recovery in remote and branch offices, especially in midmarket organizations. Read this issue to learn some great tips and techniques for increasing your remote workers' ability to bounce back after an unfortunate event.
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EVault Remote Disaster Recovery by i365, A Seagate Company
November 2009 - (Free Research)
EVault Remote Disaster Recovery Service (RDR) is a hosted service to help you quickly recover your key servers and data after a site disaster, and remotely access them in a secure virtual environment.
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Associated Banc-Corp Case Study by SafeNet, Inc.
November 2009 - (Free Research)
After comparing several different software- and hardware-based solutions (including biometrics), reviewing industry-trusted research reports (such as Gartner), and talking to existing customers and technical staff of various other vendors, Associated Banc-Corp selected SafeWord for Citrix® a strong authentication solution.
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Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution by Microsoft
January 2008 - (Free Research)
Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.
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