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CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc.
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Empower Your Consumer Research Department with Predictive Analytics by SPSS Inc. Worldwide Headquarters

May 01, 2009 - (Free Research)
In this case study of American Airlines, details are given of their choice to utilize SPSS to manage their customer information. Read on to see how an intensely competitive marketplace led American to chose SPSS. 
(CASE STUDY) READ ABSTRACT |

Scandinavian Airlines Modernize Business Intelligence Capabilities While Lowering Costs by Re-using Existing Applications by Micro Focus UK

October 27, 2009 - (Free Research)
Headquartered in Stockholm, Sweden, Scandinavian Airlines (SAS) is the largest airline in Scandinavia. SAS need to provide better business intelligence reporting and improved adhoc analysis capabilities by providing real time data access while reducing costs. 
(CASE STUDY) READ ABSTRACT |

Case Study: Continental Airlines Streamlines Operations, Cuts Costs with Virtualization Solution by Dell and Microsoft

April 01, 2009 - (Free Research)
To expand its virtualized server and desktop infrastructure, Continental Airlines deployed a beta release of Windows Server 2008 R2 Datacenter. By using improved Hyper-V™ technology and Remote Desktop Services, Continental expects to increase system uptime, implement new services in minutes, and save up to U.S. $1.5 million a year. 
(CASE STUDY) READ ABSTRACT |

American Airlines sees ROI of 1192% in 2 Months with Predictive Analytics by SPSS Inc. Worldwide Headquarters

February 20, 2009 - (Free Research)
To overcome the challenges of increased customer data, American Airlines deployed SPSS for Windows to replace its mainframe based analytics system, increasing productivity of its customer research team and improving decision making while reducing ongoing costs. 
(CASE STUDY) READ ABSTRACT |

Québec City International Modernizes Airport to Draw More Travelers, With Collaboration From Cisco and HP by Hewlett-Packard Company

January 20, 2009 - (Free Research)
In January of 2009, Cisco and HP announced Québec City's Jean Lesage International Airport (Aéroport de Québec) has completed the modernization of its airport terminal using solutions from the two companies. This press release details the vital roles these companies played. 
(PRESS RELEASE) READ ABSTRACT |

The Capital Delivery Revolution and Technology: Connecting Capital Planning, Construction, and Everything in Between by Oracle Corporation

January 01, 2009 - (Free Research)
This white paper recognizes three principal solution areas in the capital project delivery lifecycle: project design, project execution, and organizational governance. In particular, it addresses the area of project execution and the means available today to drive successful project delivery on a consistent basis. 
(WHITE PAPER) READ ABSTRACT |

Road Map for Delivering BI Publisher Documents from Oracle EBS: A Guide to the Automated Delivery of Oracle E-Business Suite Documents via Email and Fax by STR Software

September 2008 - (Free Research)
This document is designed to be a guide to the Oracle E-Business Suite. It is intended to educate users, developers, managers, and executives of companies using Oracle E-Business Suite to automate and maintain the distribution of business documents 
(WHITE PAPER) READ ABSTRACT |

4 Stages of Integrated Document Delivery from SAP by STR Software

April 2009 - (Free Research)
This paper is intended to educate users, developers, managers, and executives of companies using SAP, on the efficiencies gained from an integrated, automated document delivery system. 
(WHITE PAPER) READ ABSTRACT |

AventX Connector: Document Delivery Status within SAP by STR Software

May 2009 - (Free Research)
AventX Connector for SAP ERP enables your users to email and fax any document you can print directly within the SAP application. Whether or your organization needs to deliver purchase orders, invoice, or bills of lading, our SAP-certified interface will meet your delivery requirements. 
(DATA SHEET) READ ABSTRACT |

Getting Real Time: Deliver Voice, Video and Thin Client Effectively by Blue Coat

July 2009 - (Free Research)
This webcast discusses real-time applications and successful strategies in voice delivery, video conferencing, and thin client delivery. 
(WEBCAST) READ ABSTRACT |

Blue Coat: The Technology Leader in Application Delivery Networking by Blue Coat

June 2009 - (Free Research)
Check out this comprehensive microsite to view white papers, videos, press releases, case studies, and webcasts highlighting Blue Coat's application delivery networking solutions. 
(MICROSITE)

Simplify, Accelerate and Secure Your Complex Network by Blue Coat

April 2009 - (Free Research)
Join our Blue Coat experts for a comprehensive introduction to the widest range of solutions for ensuring application delivery success: visibility, acceleration, and security. 
(VIDEO) READ ABSTRACT |

Customer perspectives on the benefits of a collaborative process to deliver software quality by IBM

September 2009 - (Free Research)
This Hurwitz and Associates whitepaper shares the successes, challenges and future plans of three companies - Sogeti Group, Accident Compensation Corporation (ACC), and Scotiabank. 
(WHITE PAPER)

Self-Service is Coming to IT Service Delivery…What You Need to Know by Surgient

October 2009 - (Free Research)
User demand for infrastructure and services has increased at a much greater rate over the past few decades than IT resources available, thus causing an IT service delivery gap. Learn how Surgient's self-service platform can bridge that gap. 
(WEBCAST) READ ABSTRACT |

Tolly Report Shows How Citrix NetScaler Outperforms F5 in Head-to-Head Tests by Citrix

June 2009 - (Free Research)
Latency is an important metric that should be considered when evaluating web application delivery solutions. Through tests performed, Citrix NetScaler exhibited very low latencies and was at least 3x fast than F5 BIG-IP in almost all test scenarios. 
(ANALYST REPORT)

XenDesktop Trial by Citrix

October 2009 - (Free Research)
Citrix XenDesktop™, a virtual desktop (VDI) and desktop management solution, delivers desktops on-demand to users anywhere while dramatically simplifying desktop management throughout the desktop lifecycle. If you are ready to try XenDesktop for yourself download the evaluation version. 
(TRIAL SOFTWARE)

Choosing a Content Delivery Method by AT&T Corp

October 2009 - (Free Research)
Delivering high-demand content to a large number of end-users that are spread out geographically can be a difficult task. Long distances between content and users can cause latency, jitter, and reductions in audio/video quality. Read this paper to find out if a cache-based content delivery network is appropriate for your network. 
(WHITE PAPER)

Enterprise Application Delivery: No User Left Behind by Blue Coat

January 2007 - (Free Research)
Blue Coat ProxyClient extends Blue Coat's visionary application delivery infrastructure to include all of these use cases - from any network, any device, and to any application - keeping users productive wherever the business takes them. 
(WHITE PAPER) READ ABSTRACT |

Global Delivery: A Course to High Performance in a Multi-Polar World by Accenture

February 2009 - (Free Research)
To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry. 
(WHITE PAPER) READ ABSTRACT |

Service Delivery Innovation: Creating Client Value and Enhancing Profitability by SAP America Inc

January 2007 - (Free Research)
This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation. 
(WHITE PAPER) READ ABSTRACT |

The Triple Play Service Delivery Architecture by Alcatel-Lucent

June 2009 - (Free Research)
This video presents an overview of Alcatel-Lucent's Triple Play Service Delivery Architecture. Learn how this is the blueprint architecture to accelerate IP network transformation for delivery of video, voice, data and entertainment services. Learn how this end-to-end "always-on" broadband service can enhance your subscriber's experience. 
(VIDEO) READ ABSTRACT |

Maximizing Financial Benefits: Evolving WAN Optimization To Application Delivery by Blue Coat

July 2009 - (Free Research)
This webcast discusses how WAN optimization technology is still relevant and produces cost savings for organizations despite an evolving IT environment. 
(WEBCAST) READ ABSTRACT |

Managed Services Delivery: From Packets to Applications by Blue Coat

April 2009 - (Free Research)
Check out this brief analyst report to learn how a comprehensive up-the-stack approach supports today's mission-critical enterprise networks and provides reliable, rapid response times for network-centric business practices and applications on a 24/7 basis. 
(ANALYST REPORT) READ ABSTRACT |

Intelligent Control with an Application Delivery Network by Blue Coat

December 2008 - (Free Research)
This white paper details how the Application Delivery Network (ADN) combines real-time intelligence about users, applications, business rules, network status and security policies to deliver applications quickly and securely across the WAN and Internet. 
(WHITE PAPER) READ ABSTRACT |

IBM Software Delivery Best Practices eKit : Do More with Less by IBM

November 2009 - (Free Research)
This e-Kit is for anyone who wants to deliver effective software, while reducing costs and risks in this challenging economic environment. Our white papers, videos, webcasts, and customer success stories provide guidance and best practices while showing you how Rational solutions help you gain both short- and long-term value. 
(RESOURCE CENTER) READ ABSTRACT |

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