When Sun Country Airlines needed a solution to give employees data about flights and information to improve customer service and operations management, they turned to Blackberry. The Solution? Six highly useful applications were created for 50 BlackBerry smartphones to help airline employees check everything from delayed flights to lost baggage. 

To overcome the challenges of increased customer data, American Airlines deployed SPSS for Windows to replace its mainframe based analytics system, increasing productivity of its customer research team and improving decision making while reducing ongoing costs. 

The Enterprise Integration Triangle – How the World’s Favorite Airline Has Mastered the Code! 

Learn how you can deploy an enterprise private cloud in less than 30 days with Brian Wilson, Surgient VP of Services. 

Decision-making by companies has enormous room to improve both in terms of efficiency and quality; it will have to for companies to keep pace in an increasingly competitive global business environment. 

Blue Coat ProxyClient extends Blue Coat's visionary application delivery infrastructure to include all of these use cases - from any network, any device, and to any application - keeping users productive wherever the business takes them. 

This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library. 

Tableau is Business Intelligence software that helps people visually query and interpret information in databases. It enables users to transform raw data into smart decisions using a drag and drop process that creates vivid, interactive visualizations. 

From desktop vulnerabilities to the impact open proxies, JavaScript, universal access to HTTP and the adoption of embedded HTML in email, this white paper presents the top ten scenarios hackers use the web to attack your infrastructure. 

Virtualization has become a common solution to the problem of server sprawl. By using this technology to consolidate servers, many companies are using less floor space, cutting energy consumption, and simplifying management. But IT must translate these technological advantages into concrete improvements for the business. Read on to learn more. 

This paper reviews the current status of master data management (MDM) and offers suggestions for planning, building, and deploying an MDM environment. It examines how the MDM environment can be used in conjunction with BI applications and an underlying data warehousing environment to improve the decision-making process. 

In this guide you will learn the most commonly used business analysis and project management terms and it helps you better communicate with business analysis and project management professionals.