In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). 

This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 

When the business intelligence platform at Princeston Insurance reached its capacity, the company needed to reevaluate their overall storage strategy. This case study outlines the journey they took to find a new infrastructure solution to increase business agility, IT efficiency and cost-effectiveness. Read on to learn more. 

This real-world case study gives true insight into how an insurance industry IT organizations is applying new ideas to reduce the usage of physical space, power and cooling by updating their server infrastructure. 

This paper examines the types of verification services used in the escrow industry. It discusses why verification has become a best practice for both the users of software and the developers creating the applications, as well as a solid recommendation by the lawyers who advise them. 

While insurers have invested in automating high volume decisions, most are not leveraging advanced analytics and other data-driven strategies to improve pricing decisions and cross-channel opportunities.  In this white paper, FICO describes how to use business rules management systems as a core technology to improve revenue while controlling costs. 

Dell storage helped Navicure reduce disaster recovery site deployment time by 75 percent and automated the planning, testing, and deployment of a disaster recovery solution using VMware® SRM software and Dell EqualLogic SRM Adapters. 

Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates. 

In this brief podcast, expert James Taylor shares examples of how businesses have benefited from taking a holistic approach to integration. 

The Colonial Company, a diversified holding company in Montgomery, Alabama, was in need of a reliable data storage system that required less maintenance, less manual interaction and more automated features. Read this case study to learn how Colonial adopted a modern expandable storage platform and the benefits they realized. 

Access this white paper to learn how software escrow agreements can be a critical tool to help ensure application continuity within your business continuity plan. 

Server virtualization has proved to be an advantageous in disaster recovery situations because if physical servers have been destroyed, it’s easy to restore backups to virtual hardware. Learn how healthcare facilities can benefit from adding server virtualization to disaster recovery plans, while maintaining compliance.