With a potential economic crisis looming in the Eurozone, Gartner offers a checklist of questions that CIOs and CEOs should ask each other. 

This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 

Insurance organizations are turning to advanced case management solutions to overcome challenges from manual processes and legacy systems no longer equipped to handle today's influx of info. This paper outlines how one advanced case management option can facilitate better collaboration and analytics, both of which can help detect fraud quicker. 

This white paper discusses how business rules management systems can be used to meet the diverse range of stakeholder requirements associated with an automated policy management system. 

This case study explores the various storage technologies one organization evaluated for their private cloud environment and explains how they made their decision. Learn about the configuration they implemented and the benefits they realized. 

Creating solid SLAs will let you save the day when the unexpected happens — and keep aggressive users at bay with a set of written expectations. Check out this brief white paper to learn how to build a better SLA for your organization. 

Protecting networks from malware can seem like an insurmountable challenge. In this 30-day free trial download, see how Lumension's Sanctuary Device and Application Control enable only authorized applications to run and only authorized devices to connect to a laptop or desktop, removing the risk of data leakage and malware. 

Aungate Real-Time Policy Management technology automatically evaluates documents for their fiscal, legal, operational and historic value. 

This security runbook guides you through all stages of securing your system. Discover the importance of a company-wide commitment to security. 

Discover key tips for protecting, maintaining and recovering your Group Policy infrastructure in this essential resource. Find out how you can secure every desktop and server in your Windows environment with these best practices. 

Writing a corporate security policy might seem complex, but ultimately it is a collection of many small policies. These ten security policies (or sub-policies) are essential to every organization, regardless of size, location, age, mission, or the product or service produced, and are presented here (in no particular order). 

View this webinar to find out how Enteo Client Lifecycle is being added to HEAT, Remedy, and Footprints as well as other Service Desk Platforms.