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CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc..
Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more...
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M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd by Bowen & Groves.
Fozmula’s range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their more...
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Epicor Vantage: Comprehensive ERP Software for Mid-market Manufacturers by Epicor Software Corporation..
Vantage is designed to meet the needs of make-to-order and mixed-mode manufacturers. It is delivered ‘out-of-the-box’ with built-in workflow processes that enable manufacturers more...
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Captaris RightFax - Enterprise Fax and Document Delivery by Captaris

RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet. 
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Simplify the business of doing business: IBS Integrator by IBS, International Business Systems

IBS Integrator is multi-platform software that integrates systems, applications, databases, web portals and processes, it automates and connects business processes all along the supply chain in manufacturing, distribution and other industries. 
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The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud, Inc. (E-mail this company)

The Financial Edge™ is an accounting solution that helps nonprofit professionals make smart, strategic decisions, achieve the highest level of fiscal transparency and accountability, and evaluate the performance of every initiative in real-time. Modules include: accounts payable, account receivable, payroll, cash management, and others. 
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The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by CDC Software - Pivotal CRM (E-mail this company)

November 30, 2006 - (Free Research)
Most CRM vendors claim their solution is customizable. Understanding what "customizable" really means, however, can make the difference between attaining your organization's goals and implementation disaster. CDC Software is pleased to offer you a new free white paper that will help you understand the difference and why it matters. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ERP for Service Organizations by Epicor Software Corporation.

Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management. 
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The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud

The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Business Continuity Management by matrix 42

September 2008 - (Free Research)
This White paper explains the concept of Business Continuity and demonstrates how matrix42 Empirum supports the Business Continuity Strategy in the enterprise. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks that Threaten ROI by OnDemand Software (E-mail this company)

May 2007 - (Free Research)
This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and identifies the capabilities – contained in an effective synchronized content development platform – that mitigate the risks and maximize the opportunities for valuable returns on CRM investments and competitive advantage. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Microsoft Dynamics Axapta (AX) - Enterprise Resource Planning (ERP) by CDC Software - Vis.align (E-mail this company)

Microsoft Business Solutions–AX is a customizable, scalable & global Enterprise Resource Planning (ERP) solution that supports connectivity with your business. Microsoft Dynamics AX features core strengths in manufacturing & e-business, & provides functionality in wholesale distribution & business services environments. 
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Using Real-Time Information to Improve Contact Center Performance by Genesys Co.

May 2008 - (Free Research)
From this 15-minute podcast, you'll walk away with ideas about how real-time analytics can enhance call center performance and how to execute on a real-time strategy in your call center. 
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Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense by Silverpop Systems Inc.

August 2008 - (Free Research)
This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

What About My Notes Applications? Key Reasons Organizations Migrate Lotus Notes Applications to .NET and SharePoint by Unify Corp.

September 2008 - (Free Research)
This paper delivers information and a solution for companies that want to transition off Lotus Notes and understand that the email and calendaring can be effectively transition to MS Exchange, but ask, “what about my Notes applications?” 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

22 Things a Domino Administrator Needs to Know About Spam – An Interview with a Spammer by Mayflower Software

March 2008 - (Free Research)
Spam has become more than just clutter in the inbox; it’s now the leading way to facilitate computer crimes. In this eGuide, read the answers to over 20 questions SearchDomino.com members asked a reformed spammer. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How Top Retailers Use Transactional Email: Silverpop Study Reveals Revenue-Boosting Tactics by Silverpop Systems Inc.

August 2008 - (Free Research)
Transactional emails are those which companies send to customers to confirm a purchase, notify shipping dates, deliver warranty information etc, and it also provides marketers a rich opportunity to develop strong customer relationships. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Sales Order Management Software for .Net2.0 by SLINGSHOT.

Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers. 
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Serena Mariner On Demand 2008 by SERENA Software, Inc

March 2008 - (Free Research)
Serena Mariner is a highly functional on demand Project Portfolio Management Solution. It brings total visibility to your projects, people, and costs, enabling you to more effectively plan, manage and deliver a greater return on your business activities. 
(DEMO) READ ABSTRACT | GO TO DEMO

Customer Support Solution by Extraview Corporation (E-mail this company)

As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Ross Enterprise ERP - Enterprise Resource Planning by CDC Software - Ross Enterprise

Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers. If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Delivering the Power of Choice with Microsoft Dynamics CRM by Accela Communications

September 2008 - (Free Research)
The mindset for acquiring CRM solutions is no longer about simply adding technology but rather about buying solutions that fit into your existing business environment and that your people will actually use. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

SpamSentinel for Lotus Notes and Domino by Mayflower Software

July 2008 - (Free Research)
Spam and other threats that enter Domino mail servers consume valuable storage space, cause IT Pros to spend hours fixing machines and slow down processors. This free trial IT download is an anti-spam solution that eliminates time spent dealing with spam. 
(DEMO) READ ABSTRACT | GO TO DEMO

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation.

Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Microsoft Dynamics CRM Online ® Webcast by Microsoft

June 2008 - (Free Research)
Available on-demand, this Webcast takes you through a brief intro from CEO, Steve Ballmer and then follows a panel of executives who answer questions like: what is CRM and what type of business does it really help? 
(WEBCAST) GO TO WEBCAST

Valuing the Need for Data Speed at Critical Business Inflections by BlueArc Corp.

June 2008 - (Free Research)
The survey represents a close look into the issues, drivers, challenges, imperatives and best practices in maintaining system uptime in the midst of exploding demand for increased data performance and storage. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Solving Your Lotus Notes Domino and Blackberry Problems by BlackBerry

September 2008 - (Free Research)
Lotus Notes Domino users are on the go now more than ever, making the effective and efficient use of mobile devices an integral part of doing business. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

It’s All about the Salesperson: Taking Advantage of Web 2.0 by Oracle Corporation.

September 2008 - (Free Research)
This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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