WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

High-Performance Analytics Servers: What Could You Do with Faster, Better Answers? by SAS Institute Inc. December 28, 2012 - (Free Research) What could you do with faster, better answers? This white paper reveals how high performance analytics servers can use lightning-fast, game-changing analytics to stay ahead of their markets and achieve competitive advantage.  (WHITE PAPER) READ ABSTRACT |

Delivering a Superior Customer Experience by Avaya April 30, 2012 - (Free Research) Research shows that 90% of customer service decision-makers believe delivering quality service is paramount to success. But with tight budgets, businesses today need cost-effective ways of achieving higher service levels. Read on to learn how collaboration in your contact center can keep costs low while increasing service levels.  (WHITE PAPER) READ ABSTRACT |

The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service by Genesys June 2008 - (Free Research) This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.  (WHITE PAPER) READ ABSTRACT |

Measuring & Monitoring Flash-Based Web 2.0 Applications by Keynote Systems February 2008 - (Free Research) This video presentation covers the power of Flash, and what it takes to provide a superior Flash-based end-user experience, dealing with content-heavy pages and how to deliver the best web performance and availability.  (DEMO) READ ABSTRACT |

Convergence as a Continuum to Driving Superior Customer Outcomes by Dell, Inc. and Intel® August 2012 - (Free Research) Read this exclusive white paper to gain access to a converged infrastructure solution strategy for your company  (WHITE PAPER) READ ABSTRACT |

Retail’s Mobility Imperative: A Measured Approach to the Emerging Channel by BlackBerry July 2010 - (Free Research) This study examines what's driving retailers' mobile strategies, where they're focusing their time and money, and how they plan to measure their performance. In addition, view results of an exclusive survey of more than 300 executives at top U.S. retailers. Continue reading to learn more!  (ANALYST REPORT) READ ABSTRACT |

Improve Your Bottom Line with Repeatable Services by SAP America, Inc. December 2011 - (Free Research) Service productization can be a huge benefit to service organizations, as it offers predictable outcomes that have previously been inconsistent.  Check out this informative resource to examine the trend in productizing services, discover a framework that could help your business benefit, and learn how to avoid productization pitfalls.  (WHITE PAPER) READ ABSTRACT |

Enhancing Interaction Center ROI in Turbulent Economic Times by SAP America, Inc. April 2009 - (Free Research) Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.  (WHITE PAPER) READ ABSTRACT |

Deliver a Superior Cross-Channel Commerce Experience by Oracle Corporation March 2012 - (Free Research) With the right intelligence and personal information, there are plenty of new opportunities for you to provide superior experience and maximize the opportunity of every customer touch point. This paper shares actionable strategies needed to deliver personalized and relevant content, based on a variety of factors.  (WHITE PAPER) READ ABSTRACT |

iSCSI: Superior Storage for Virtualization by Dell, Inc. and Intel® March 2007 - (Free Research) iSCSI technology provides superior manageability to Fibre Channel for virtualized environments. Specifically, iSCSI lets users in virtualized environments utilize all the functionality available to non-virtualized systems.  (WHITE PAPER) READ ABSTRACT |

What Customers Want: Tips for Creating and Marketing a Social Catalog by Oracle Corporation September 2012 - (Free Research) This white paper begins by explaining how social commerce and social catalogs differ from traditional advertising and online product catalogs. Also included are seven tips for creating and marketing an effective social catalog for your brand.  (WHITE PAPER) READ ABSTRACT |

CW buyer's guide: The business advantages of big data by ComputerWeekly.com November 2012 - (Free Research) Big data may appear to be just another bandwagon, but it is important, and needs to be addressed carefully and sensibly.  (ESSENTIAL GUIDE) READ ABSTRACT |

The truth about cloud storage in health care by EMC Isilon December 2012 - (Free Research) This e-guide takes an in-depth look at what it means for health care organizations looking to store data off-site and, specifically, in the cloud. Read now to uncover how you can ensure your cloud provider measures up to HIPAA's stringent regulations.  (EGUIDE) READ ABSTRACT |

ENTERPRISE BIG DATA- Here to Stay and Requiring Superior Data Access by Progress DataDirect December 2012 - (Free Research) To ensure you gain a competitive advantage in today's high-volume data landscape, you need a high-performance, scalable and reliable data connectivity strategy. Continue on to this resource to learn about the impact of Big Data on your data infrastructure, and things to consider when selecting a connectivity technology.  (WHITE PAPER) READ ABSTRACT |

Leverage the IBM Tivoli Competitive Advantages in Storage Management by IBM September 2009 - (Free Research) IBM delivers unified storage management that is superior to legacy solutions, resulting in greater efficiency that reduces costs, improves performance, delivers unmatched scalability to better meet service levels and offers a higher level of reliability to manage risk.  (WHITE PAPER) READ ABSTRACT |

Gaining Business Advantage through Storage Management Efficiency with Oracleʹs Sun ZFS Storage Appliance by Oracle Corporation UK Ltd December 2012 - (Free Research) This white paper was written to demonstrate the business value proposition delivered by Oracle's Sun ZFS Storage Appliances. This is demonstrated through a description and analysis of the features and superior ease of use delivered by the operating system and management software included in the cost of an appliance.  (WHITE PAPER) READ ABSTRACT |

SSG Now: Oracle Sun ZFS Storage Appliance Provides Superior Unified Storage Platform by Oracle Corporation April 2013 - (Free Research) Access this resource now to find out the features and benefits of one vendor's storage solution and learn why it's a superior alternative over its competition.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: How to Deploy and Manage a Superior IP Voice Network by AudioCodes and BroadSoft January 2010 - (Free Research) Learn how BroadSoft and AudioCodes have tackled the critical concerns making it possible for carriers of all sizes to be a success in delivering and managing a superior, cost effective IP voice network that is simple to deploy.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Human Capital: The New Measure of Performance in Manufacturing by Kronos Incorporated October 2010 - (Free Research) This paper explains how workforce selection - using science-based Behavioral Assessments to screen, select, and hire the best talent - is emerging as a vital new source of strategic advantage for manufacturers. Read on to learn how using behavioral assessments to hire new employees can greatly improve the accuracy of hiring decisions.  (WHITE PAPER) READ ABSTRACT |

Delivering Superior Customer Value in Communications Firms: Enabling Optimal Offer Creation for Service Providers by SAP America, Inc. April 2009 - (Free Research) For communications companies - whether focused on telecommunications services or media content - these are challenging times. Markets are saturated with new offerings, and margins continue to diminish. In response, communications service providers (CSPs) are concentrating on improving offers of voice, content, and data services.  (WHITE PAPER) READ ABSTRACT |

Tableau ODBC Connectivity to Salesforce Web Services SOA and Data Services by Progress DataDirect December 2012 - (Free Research) In today's tech landscape, standards-based data access is a critical component of BI, and you need a data connectivity strategy for access to real-time data sources like Salesforce.com and web services. Read on to learn how one data access technology can achieve real-time Salesforce integration to get live visibility and analytics of business data.  (WHITE PAPER) READ ABSTRACT |

WEALTH MANAGER'S TAKE ON OUTSOURCING by Wipro Technologies February 2008 - (Free Research) Wealth managers can ensure success of outsourcing relationships by ensuring a stringent service provider selection program based on service providers' processes, quality standards, cost efficiency and knowledge.  (WHITE PAPER) READ ABSTRACT |

Automating Closed-Loop Marketing by Neolane Inc. October 2008 - (Free Research) Aberdeen research reveals closed-loop marketing practices and processes are fundamental drivers of superior performance for Best-in-Class companies; making closed-loop marketing as important today as it ever was in the past.  (WHITE PAPER)

Customer Communication Management by Pitney Bowes Business Insight July 2010 - (Free Research) CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers.  (WEBCAST) READ ABSTRACT |

Six-Core AMD Opteron™ Processors: Top-line performance that’s bottom-line efficient by HP, Vmware and AMD September 2009 - (Free Research) Unlike competitive products focused on raw performance, AMD technology-based servers deliver one platform to support the top-line demands of your business with a total cost advantage you can take right to the bottom-line.  (BROCHURE) READ ABSTRACT |

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