M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd by Bowen & Groves. Fozmula’s range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their more... >> Discover more offerings from Bowen & Groves.
		Epicor Vantage: Comprehensive ERP Software for Mid-market Manufacturers by Epicor Software Corporation.. Vantage is designed to meet the needs of make-to-order and mixed-mode manufacturers. It is delivered ‘out-of-the-box’ with built-in workflow processes that enable manufacturers more... >> Discover more offerings from Epicor Software Corporation..
		Enterprise Services Architecture for Enterprise Resource Planning (ERP): Delivering Operational Excellence by SAP America, Inc.. Learn business strategies, trends and issues related to enterprise resource planning (ERP). Discover the importance of enterprise services architecture (ESA) and the role more... >> Discover more offerings from SAP America, Inc..

M1 - ERP Software for the Small to Medium Manufacturer by Bowen & Groves (E-mail this company) M1 by B&G™ is a manufacturing ERP software system specifically designed for small to medium manufacturers including job shops, custom and mixed mode manufacturers and make to order manufacturers. M1 by B&G™ provides total integration and automation from quoting through invoicing and is capable of flexible and fully supported customisation.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Driving competitive advantage with SaaS APIs by Sonoa Systems July 2008 - (Free Research) ServiceNet network appliance, Sonoa Systems offers a next-generation platform that enables SaaS providers to offer APIs with secure data protection, flexible access control and interoperability.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service by Genesys Co. June 2008 - (Free Research) This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Vestcom International: Personalization Drives Repeat Business by Exstream Software. April 2008 - (Free Research) Vestcom International is a New Jersey-based firm that offers end-to-end personalized communication solutions. Vestcom used Exstream Software's Dialogue solution to design a sophisticated relationship management program that is fostering...  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

A Service Providers Guide to Accelerating and Monitizing Service Innovation by Alcatel Lucent September 2008 - (Free Research) A Service Delivery Environment (SDE) streamlines service creation, provisioning and management processes and enables efficient service agility, blending and personalization for a user-centric experience.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IFS Applications - Supply Chain Management by IFS Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Using Web Technology for Competitive Advantage: How Manufacturers Leverage the Web for Internal Efficiency, Enhanced Customer Service and Increased Sales by Bowen & Groves May 2008 - (Free Research) More than simply serving a marketing role, a Web presence can boost internal efficiency, enhance customer service and increase sales.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Microsoft Dynamics Axapta (AX) - Enterprise Resource Planning (ERP) by CDC Software - Vis.align (E-mail this company) Microsoft Business Solutions–AX is a customizable, scalable & global Enterprise Resource Planning (ERP) solution that supports connectivity with your business. Microsoft Dynamics AX features core strengths in manufacturing & e-business, & provides functionality in wholesale distribution & business services environments.  (SERVICE) GO TO DETAILED REPORT

Securing and Managing Customer-Facing Web Services by Sonoa Systems July 2008 - (Free Research) Sonoa ServiceNet enables enterprises to securely and confidently open up Web services to customers and partners, accelerating the adoption of their products and services and driving higher revenues.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Mobile Revolution: The Advent of the Pocket Office by Info-Tech Research August 2004 - (Paid) The mobile technology landscape seems to change every ten seconds. Businesses that can exploit the potential of mobile technology will have a definite advantage over their competition. Assess your mobile needs and opportunities now.  (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ModusLink: Manage and Perform End-to-End Supply Chain Processes by ModusLink (E-mail this company) We partner with you to manage and perform end-to-end supply chain processes including demand and inventory planning for materials procurement, manufacturing, assembly, packaging, and delivery of products to your customers.  (SERVICE) GO TO DETAILED REPORT

IFS Enterprise Asset Management - EAM / CMMS by IFS IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Avaya Unified Communications Can Reduce Cell Phone Expenses by Avaya, Inc July 2008 - (Free Research) By converging real-time, near-real-time, and non-real-time business communication applications, Avaya Intelligent Communications can dramatically reduce cell phone expenses, taking Unified Communications to the next level.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Next Generation of ERP Software: Technology as a Means for Thriving in the New Manufacturing Economy by Epicor Software Corporation. March 2008 - (Free Research) This paper examines how the next generation of Enterprise Resource Planning (ERP) solutions have allowed globally extended manufacturers to optimize performance while reducing costs.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Workday Solutions: Human Capital Management by Workday. Change is the one constant in business. Workday Human Capital Management is designed to help your organization develop its global workforce. People are your company's most valuable resource. Commit to growing not only your business, but also your people.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Effective Field Service Outsourcing and Channel Management Strategies by SERVICEPower. February 2008 - (Free Research) Bookended by the OEM and the end-customer, service networks can be comprised of multiple organizations like 3PLs, contract field service outfits, contract manufacturers, distributor partners, and even other OEMs.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Dialogue by Exstream Software. Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Hedge Funds: Why Comply? - A Practical Guide to Developing a Culture of Compliance by Advent Software, Inc December 2006 - (Free Research) Creating a culture compliance may prove to be simply good business, regardless of whether or not it becomes standard regulation. Read how your firm can support compliance while improving your bottom line.  (WHITE PAPER) GO TO WHITE PAPER

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

eCity Receivables - Accounts Receivable & Collections for .Net2.0 by SLINGSHOT. eCity Receivables gives you the tools to tighten credit management, automate billing processes, accelerate collections, efficiently apply payments and resolve payment issues.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

eCity Ledger - General Ledger & Financial Reporting for .Net2.0 by SLINGSHOT. The eCity Ledger application speeds the process of preparing and presenting accurate financial information.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

GFI MailEssentials by GFI Software, Inc. GFI MailEssentials is server-based and installs on the mail server or at the Gateway, eliminating the deployment and administration hassle of desktop-based anti-spam and anti-phishing products.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Benefits and Advantages of Recording and Archiving Calls by Teleformix. July 2008 - (Free Research) ECHO digital recording solution brings a whole host of advantages, including dispute resolution, liability management, evaluation support, and more.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IFS Machinery - ERP for Complex Order-Driven and Mixed-Mode Manufacturing by IFS IFS offers a proven solution for machinery manufacturers who produce, deliver & service their products based on unique customer requirements, using either predefined product configurations or custom engineering. IFS helps coordinate complex order-driven & mixed-mode manufacturing and purchasing of material.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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