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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Agile, Secure, Reliable: World Class Customer Service in the Cloud by Oracle Corporation UK Ltd

April 17, 2013 - (Free Research)
Delivering top-notch service on a budget and tight deadlines is a challenge for even the most successful organizations, so many companies are moving to the cloud for CRM initiatives. Check out this informative e-book from Oracle to discover the business benefits and IT advantages of CRM in the cloud, a platform for implementation, and more. 
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Driving Revenue Through CRM Integration by Marketo

June 27, 2013 - (Free Research)
In this helpful resource, discover four keys to establishing successful integration of your CRM system and marketing automation. Explore how your sales, marketing, customer service, and accounting teams can work together to close the loop of great customer experience. 
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Management Excellence: Leveraging Technology & Techniques by Oracle Corporation

November 03, 2008 - (Free Research)
This white paper describes a set of six management processes that lead organizations to become smarter, more agile, and better aligned—the key attributes of management excellence. 
(WHITE PAPER) READ ABSTRACT |

Management Excellence: Leveraging Technology and Techniques by Oracle Corporation UK Ltd

November 01, 2008 - (Free Research)
One in a series of white papers about management excellence, this white paper describes the techniques and technologies that organizations should master on their way to management excellence. 
(WHITE PAPER) READ ABSTRACT |

Jumping on the Cloud-Wagon? AppZero's Virtual Application Appliance Approach by AppZero

March 04, 2009 - (Free Research)
This paper explains the attributes of AppZero's VAA approach to server-side application virtualization and conveys various advantages in the cloud environment. 
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Podcast: Applying Client-aware Technologies for Desktop Virtualization and Cloud Services by Intel

October 31, 2011 - (Free Research)
We envision a private cloud that can recognize and determine device attributes and user preferences, and deliver the service or information accordingly.  Our testing demonstrates that client-aware technologies can offer several benefits to both users and IT. 
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IDC: The Intelligent Integrated Enterprise Advantage by Red Hat

March 31, 2013 - (Free Research)
In this IDC report, explore how you can transform your business into an intelligent integrated enterprise, in order to deliver more efficient processes and better serve your customers. 
(ANALYST REPORT) READ ABSTRACT |

Sybase IQ "Quick Start Guide" by Sybase, an SAP company

August 09, 2012 - (Free Research)
Read this white paper to learn the advantages of column-based databases, and see if it's right for your organization. Some of the key findings include how column-based databases perform faster and require less maintenance, while also performing better with analytic applications. 
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How can the cloud innovate your business model? by IBM

October 11, 2011 - (Free Research)
IBM's Saul Berman from IBM talks about the Cloud's game changing attributes and see how they are revolutionizing industry eco-systems and enabling organizations to embrace new business models. 
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Evaluating CRM Solutions: Six Ways ‘The Oracle Advantage' Benefits Your Organization by Oracle Corporation

September 2008 - (Free Research)
Deciding on the right CRM solution for your organization is no easy feat. This paper summarizes the key questions every organization should ask of a vendor and the ways "The Oracle Advantage" addresses each of these areas. 
(WHITE PAPER) READ ABSTRACT |

Storage magazine: Special Southeast Asia edition, June 2014 by SearchStorage.com

June 2014 - (Free Research)
Expert Southeast Asian advice for evaluating cloud storage 
(EZINE) READ ABSTRACT |

Storage and Virtualization: Options for Smaller Environments by Dell, Inc.

October 2008 - (Free Research)
This document is based on a Dell/TechTarget webcast entitled "Storage and Virtualization: Options for Smaller Environments." 
(WHITE PAPER) READ ABSTRACT |

Mobility on Cisco Catalyst Series Switches - The Wired Side of Wireless by Cisco Systems, Inc.

July 2008 - (Free Research)
Cisco has defined a wireless architecture that provides tight integration and unification of wired and wireless networks. Read this paper to learn about the key features and business benefits of Cisco Catalyst Series switches and Cisco Unified Wireless Networks. 
(DATA SHEET) READ ABSTRACT |

A Success Model For CRM Integration by Scribe Software Corporation

May 2013 - (Free Research)
Access this informative white paper to learn how effectively integrating CRM applications into the enterprise can help you turn CRM into a strategic asset, creating actionable advantage for sales and service teams. 
(WHITE PAPER) READ ABSTRACT |

Moving beyond the Queue - Focusing on the Real-Time Customer by Inova Solutions

May 2008 - (Free Research)
In this paper, Tim Montgomery, a highly regarded industry consultant, speaker and author explores new ideas on ways every call center can keep up with new customer demands. 
(WHITE PAPER) READ ABSTRACT |

10 tips to integrate mobile and social marketing by IBM

November 2013 - (Free Research)
In this white paper, get 10 tips to help break through the silos and integrate social and mobile marketing with traditional channels. 
(WHITE PAPER) READ ABSTRACT |

Open Fabric Edge - The Best Attributes of the Data Center, Now Delivered to the Edge by Extreme Networks (E-mail this company)

April 2013 - (Free Research)
Can your network accommodate the new requirements demanded on it? Explore how Ethernet switching can provide the flexibility, scalability, and resiliency you need to embrace the trends and technologies that will give your business a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Managing Product Recalls to Reduce Risk and Minimize Cost by Sage North America

January 2009 - (Free Research)
With an integrated enterprise system like Sage ERP X3, food producers can use the same system to address industry-specific requirements and product recalls. 
(WHITE PAPER) READ ABSTRACT |

A Success Model for CRM Integration, And How to Avoid the Most Common Mistake by Scribe Software Corporation

May 2011 - (Free Research)
As more companies begin to implement customer relationship management (CRM) applications, many struggle with common integration challenges. This paper offers a three step success model for CRM integration projects. Read on to learn the characteristics, implementation requirements, benefits, data replication and process integration. 
(WHITE PAPER) READ ABSTRACT |

Managing Your Data Assets by Pitney Bowes Business Insight

March 2009 - (Free Research)
Are you aware your people, your customer relationships and your corporate data provide far greater value and competitive advantage than traditional assets such as stock portfolio or desktop printers? This white paper explains how executives are turning their eyes toward what could be their most valuable asset of all: information! 
(WHITE PAPER) READ ABSTRACT |

SAP Customer Relationship Management (SAP CRM) Multimedia Presentations by SAP America, Inc.

October 2010 - (Free Research)
These multimedia presentations will explain the features and benefits of SAP Customer Relationship Management (SAP CRM). Watch the presentations to discover how SAP CRM can enable you to become a customer-centric enterprise and to differentiate you company for competitive advantage. 
(RESOURCE CENTER) READ ABSTRACT |

What's your Customer Experience Advantage? by SAP America, Inc.

March 2011 - (Free Research)
SAP Insider Article covering new SAP CRM innovations which help companies empower their employees, substantially improve the customer experience, and thereby achieve a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Managing Your Data Assets by Pitney Bowes Business Insight

July 2009 - (Free Research)
Information management is integral to successfully maintaining a competitive advantage. The value of all your data can increase or decrease over time depending on how you manage it. Read on to learn how to gain the insights into information management you need to succeed and gain that competitive edge that is now more important than ever. 
(WHITE PAPER) READ ABSTRACT |

Four key attributes required to maximize value from convergence by Dell, Inc. and Intel®

October 2012 - (Free Research)
Many IT organizations see the immense benefits that converged infrastructures offer, as they pool resources together for applications and private clouds, improving data center agility and efficiency. In this brief video, discover how to achieve four key attributes required to optimize convergence value. 
(WEBCAST) READ ABSTRACT |

Scribe - Equinox Fitness Case Study by Scribe Software Corporation

March 2008 - (Free Research)
Active and prospective members have diverse needs and interests, and Equinox uses two primary applications to adress them. 
(CASE STUDY) READ ABSTRACT |

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