This webcast examines how SAP’s portfolio of best-in-class solutions can help your organization leverage information management to gain a competitive advantage and deliver trusted information across the enterprise. 

This report from the Economist Intelligence Unit examines how their practices are evolving and offers examples of data use at some highly successful companies. 

Social channels are here to stay and should be part of your customer engagement strategy, as you will be re­quired to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experi­ence strategy. 

Team interaction is an essential component of job success. Often, the creation of teams can lead to communication breakdown and conflict. Learn to identify positive versus negative conflict and how each can impact on your project. This paper also includes a behavioral quiz to help you determine the health of your team. 

According to a recent Aberdeen Group study, companies are prioritizing supply chain visibility, inventory optimization, supply chain analytics, and supply chain outsourcing as ways to cut supply chain management (SCM) costs this year. Read this e-guide to explore the latest expert tips and guidance on SCM cost-cutting strategies. 

This report extract from the Corporate Executive Board, presents key facts and figures on the take up of consumer technology in the workplace. 

This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan. 

If tape is in fact not dead, and going to be around for a long time, you should learn how to make this technology work better in your IT environment. This E-Guide from SearchDataBackup.com outlines common tape backup errors and gives tips on how to get the most out of this backup method. Read on to learn more. 

While plenty of file storage and sharing methods abound, what looks like a good deal on the surface can end up costing plenty in the end. Read this white paper to discover more about the true cost of “free” file sharing systems and file sharing best practices. 

In this quickcast, Joel Blaiberg, author of “Four Steps to Planning a Successful Migration” will provide a brief overview of the best practices that can save your organization time and money before and after your next migration project. 

Companies today must protect their data centres against a variety of security risks. This white paper underscores the importance of patch management and provides key tips to help you streamline this process and strengthen security. 

Thiswhite paper discusses the top-five results of this research project. Read on to find out the key results and the top-three recommendations of the ITIL Experts who participated in the project.