TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		Metastorm BPM® by Metastorm. Metastorm Insight provides BAM capabilities via web-based dashboards and configurable alerts that can be customized for any user or role and deployed to various desktop, portal more... >> Discover more offerings from Metastorm.

Integrating Use Cases, Storyboarding and Prototyping by Ivar Jacobson Consulting June 2008 - (Free Research) This white paper discusses how to optimize requirements gathering and documentation through the integration of use case, storyboarding and prototyping. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Business of SOA: Evolving an Agile Enterprise with Metastorm Enterprise™ by Metastorm May 2008 - (Free Research) Metastorm helps organizations realize business value from SOAs and achieve Enterprise Process Advantage®—a heightened level of business performance resulting from increased efficiency, control and agility. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Digital Prototyping: Avoiding the Product Development Crunch by PTC May 2008 - (Free Research) Findings from this research not only reinforce those findings across the conceptual, detailed design and testing phases of product development, but also that while most products still require some physical prototypes. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

AIRSWEB™ -- Accident & Incident Reporting Solutions by Safety Management Systems, Inc. (E-mail this company) AIRSWEB is an Internet or Intranet-based Safety, Health and Environmental management software designed to record, report and analyze accident, incident and near-miss data. It enables your company to make more effective use of this information, recognize areas of vulnerability and develop a safer working environment, thus reducing operating costs.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

eCity Stock - Inventory Control & Warehouse Management for .Net2.0 by SLINGSHOT. eCity Stock forms an integral part of the inventory management and planning capabilities of the eCity Enterprise Suite.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

eCity Procurement - Purchase & Requisition Management for .Net2.0 by SLINGSHOT. eCity Buy and eCity Request form an integral part of the procurement and requisition management capabilities of the eCity Enterprise Suite. Access to eCity applications is provided via a user configurable “dashboard”.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

eCity Sell - Sales Order Management for .Net2.0 by SLINGSHOT. eCity Sell forms an integral part of the sales order and CRM capabilities of the eCity Enterprise Suite.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

eCity Financials - Financial Control for Your Mid-to-Large Business by SLINGSHOT. eCity Payables forms an integral part of the advanced financial management capabilities of the eCity Enterprise Suite. Access to eCity applications is provided via a user configurable “dashboard”.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

SOAPscope Architect by Mindreef, Inc SOAPscope Architect is a Web services SOA testing and SOA Quality Management platform with an integrated set of tools for Web services testing, policy rules authoring, design-time support, prototyping, change-time and run-time support.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Shipping Your Software Application as an Appliance: Gainging the Business Benefits, Avoiding the Pitfalls by NEI (Network Engines) June 2008 - (Free Research) This paper discusses the fundamental characteristics of the appliance model and describes its advantages over traditional software delivery, installation and management methods. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Primavera 6.0 (P6) for Project Portfolio Management by Primavera Systems Inc. P6 is an integrated project and portfolio management solution for globally prioritizing, planning, managing and executing projects, programs and portfolios throughout the enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Seven MegaTrends of Professional Services: The Forces That Are Transforming Professional Services Industries and How to Respond by Epicor Software Corporation. May 2008 - (Free Research) In this paper we will study the seven MegaTrends of professional services that will provide us with a sound foundation for responding strategically, and taking advantage of these fundamental changes. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Acquire, Analyze, and Present Data with LabVIEW by National Instruments NI LabVIEW is an open environment designed to make interfacing with any measurement hardware simple. With interactive assistants, code generation, and connectivity to thousands of devices, LabVIEW makes gathering data as simple as possible.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Microsoft Dynamics CRM Trial by Microsoft March 2008 - (Free Research) Enable your customers to choose the right deployment model for their specific business and IT needs, with the flexibility to change deployment models over time if their needs or preferences change. (WHITE PAPER) GO TO WHITE PAPER

The Advantages of a Hosted Security Model by Websense, Inc. June 2008 - (Free Research) Learn how organizations today are responding to the new amount types of email threats. This white paper discusses how a hosted security is now a viable solution for organizations and is increasingly deployed to ensure better security and reduced costs. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Powering Enterprise Process Advantage® with Metastorm Enterprise™ by Metastorm May 2008 - (Free Research) Metastorm Enterprise™ is the only solution that provides the framework you need to help you achieve Enterprise Process Advantage - a heightened level of business performance resulting from increased process efficiency and agility. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Accenture Business Process Management by Accenture. The Accenture Business Process Management Offering helps IT organizations plan and implement business process automation that contributes to high performance by transforming business processes and optimizing service delivery.  (SERVICE) GO TO DETAILED REPORT

New Business Models for Converging Communications - Transforming the Enterprise by Alcatel Lucent January 2008 - (Free Research) As networks converge, corporate technology is evolving and becoming more complex. Converged voice, data, and video communications are fundamental to achieving the CEO's desired business value, and must be designed to integrate with business processes. This transformation creates new network and operations management challenges. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Control the Customer Experience - Improve Marketing, Sales, and Service Processes with TechExcel CRM by TechExcel, Inc. (E-mail this company) May 2006 - (Free Research) In today's extremely competitive Internet economy it is more important than ever for companies to fully embrace new technology to optimize their business processes. Find out how TechExcel's CRM incorporates The Active Customer model for the three core business groups - employees, customers, and partners. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

32-bit and 64-bit Windows: The key differences by Intel Corporation. July 2008 - (Free Research) Download this webcast to learn about the key memory issues involved with 64-bit, as well as the decision points to be aware of when looking at X64, X86 and IA64 architectures (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Competing on Analytics by SAS Institute Inc. February 2008 - (Free Research) Use insight produced through analytics to improve performance and gain a strategic advantage. Learn how you can employ an enterprise-wide approach for maintaining data and using analytics for improved decision making. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Managing Performance Data for Business Advantage: A Targeted Approach to Performance Management by Lawson Software (E-mail this company) September 2007 - (Free Research) Performance management processes from employee reviews and appraisals to developmental decisions no longer exist as isolated business functions. All tasks and decisions around managing talent greatly influence business performance. This paper explains how organizations can discover insights into individual, workgroup, and workforce performance. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

FlexNet Global Manufacturing Suite for Enterprise Operations (MES) by Apriso® Corporation (E-mail this company) FlexNet includes a suite of plug-and-play modules that you can deploy, modify and extend as required. Built for Service-Oriented Architecture (SOA) deployment and powered by rich business process authoring capabilities, FlexNet fills the gap between your ERP and automation systems to deliver an end-to-end adaptive manufacturing solution.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Managed Services Demystified: An Overview for Telecom Service Providers by Alcatel Lucent February 2008 - (Free Research) Read this white paper to gain insight into the rapidly changing telecom marketplace and the various challenges as well as opportunities it presents to service providers. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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