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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more...
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more...
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Understanding the Value of Cloud Solutions: Maximize Your ROI by HP & Intel®

December 31, 2012 - (Free Research)
This paper provides examples of the return on investment (ROI) of an HP Cloud Service Automation solution. 
(WHITE PAPER) READ ABSTRACT |

Magic Quadrant for Worldwide Managed Print Services by Insight and HP

October 21, 2013 - (Free Research)
This resource hashes out the strengths and cautions of 10 different managed print services (MPS) providers, separating the leaders from the niche players and everyone in between. 
(RESOURCE) READ ABSTRACT |

Transform the Customer Experience with Pega CRM by Pegasystems

May 11, 2011 - (Free Research)
For years, companies have tried to serve customers in a way that would lead to brand loyalty.  While traditional CRM systems have failed to deliver, a new approach might be just what companies need. 
(WHITE PAPER) READ ABSTRACT |

UK MSP Now Delivering a Reliably Consistent Service to Clients by Autotask Corporation

January 30, 2014 - (Free Research)
This brief video covers a solution that can provide a consistent and reliable help desk and ticketing platform. 
(VIDEO) READ ABSTRACT |

The Case for Virtual Desktops: Scale and VMware by Scale Computing

April 20, 2010 - (Free Research)
When evaluating a virtualization strategy, it is important to think about Cost, Control and Convenience. To illustrate how Cost, Control and Convenience can e!ect your environment, we’ve crafted a real-world case study. 
(CASE STUDY) READ ABSTRACT |

Transforming Financial Services with Video-Enabled Client Tools by Vidyo, Inc.

May 22, 2014 - (Free Research)
This informative resource discusses a video conferencing platform that video-enables your high-value client services and is easily integrated with your infrastructure, allowing meetings to be held securely over the internet. 
(WHITE PAPER) READ ABSTRACT |

Help Desk Manager by N-able Technologies

June 09, 2014 - (Free Research)
This free-trial software allows you to see the benefits of an effective help desk manager – providing you with enhanced service management. 
(DEMO) READ ABSTRACT |

ESB & SOA Infrastructure by SearchBusinessAnalytics

June 02, 2011 - (Free Research)
How important are enterprise service buses (ESBs) to service-oriented architecture (SOA) and the enterprise? Will new efforts to understand ESBs pay off in the long-term? This e-book provides valuable insight on the role of ESBs in application integration and the modern enterprise. 
(EBOOK) READ ABSTRACT |

The 7 Keys to MSP Success by N-able Technologies

April 25, 2014 - (Free Research)
This informative guide explores 7 key tips for MSP success and how you can provide top-tier services. 
(WHITE PAPER) READ ABSTRACT |

How to Deal With a Perfect Storm of Disruption in the Managed Services Business by N-able Technologies

May 31, 2013 - (Free Research)
This guide explores some practical strategies for adapting your services to the rapid IT changes your customers are facing and how you can continue to provider top-notch services. 
(WHITE PAPER) READ ABSTRACT |

Meeting the Market's needs with your Managed Services by N-able Technologies

May 31, 2013 - (Free Research)
This case study shows how one office technology company implemented an automated remote monitoring and management (RMM) solution to increase profits and customer value, and discusses benefits as well as pitfalls to avoid. 
(WHITE PAPER) READ ABSTRACT |

The MSP Report Advantage by N-able Technologies

December 06, 2012 - (Free Research)
Discover why professional, standardized reports have emerged as a key success factor for many MSPs and IT services providers, helping prove relevance and demonstrate the value of service delivered to their clients. View now to learn how such reporting can help you gain the title of "Trusted Advisor." 
(WHITE PAPER) READ ABSTRACT |

Application Visibility: The Root of Good Service Management by Riverbed Technology, Inc.

December 31, 2012 - (Free Research)
This guide highlights some best practices for managing your services and how to enhance your existing tools to provide a more effective network and application visibility. 
(WHITE PAPER) READ ABSTRACT |

Hybrid IT Service Management: A Requirement for Virtualization and Cloud Computing by FrontRange Solutions Inc.

October 31, 2012 - (Free Research)
This white paper presents the importance of ITSM as a well-established approach for managing IT that places corporate needs ahead of more technically defined, device or component-centric management methods. 
(WHITE PAPER) READ ABSTRACT |

MSPs: Increasing Automation, Productivity, and Customer Satisfaction by Asigra

May 15, 2014 - (Free Research)
This whitepaper explores one company's breakthrough approach to automation that is increasing efficiency and consistency in order to revolutionize the way that managed service providers deliver their services to small and midsize businesses. 
(WHITE PAPER) READ ABSTRACT |

Applications in the Cloud by SearchBusinessAnalytics

September 21, 2012 - (Free Research)
As the popularity of cloud services rises, many businesses are expanding their utilization of the cloud to include Platform as a Service (PaaS) to support their applications. But successfully implementing PaaS is challenging. Read this guide to gain expert PaaS tips and learn best practices for effectively integrating your apps to the cloud. 
(EGUIDE) READ ABSTRACT |

Experts Answer Pressing PaaS Cloud Development Questions by SearchBusinessAnalytics

June 19, 2012 - (Free Research)
As is the case with any “as a Service” application, before you embark on a Platform as a Service (PaaS) project, you must establish standards and strategies for how you plan to approach the implementation in order to be successful. This e-guide lays out expert tips for PaaS application development in the cloud. 
(EGUIDE) READ ABSTRACT |

Optimizing the performance of ESB by SearchBusinessAnalytics

March 16, 2012 - (Free Research)
The enterprise service bus (ESB) and what it does are still points of confusion and contention. Read this expert e-guide to find out why an ESB is indispensable to any application integration project. Also, find out how open source ESB options are changing the market and why this will matter to buyers. 
(EGUIDE) READ ABSTRACT |

IDC: Digital Planet Speeds Time to Revenue with automated Cloud Solutions by HP & Intel®

August 01, 2013 - (Free Research)
Follow this case study to hear how one service provider was able to achieve 99.99% uptime, 88% utilization and a 96% ROI by moving to a converged infrastructure platform to  their expanding cloud-based services. 
(CASE STUDY) READ ABSTRACT |

Disaster Preparedness for Core Network Services by Infoblox

January 31, 2013 - (Free Research)
This in-depth white paper details the potential of network failure and how building a more resilient network infrastructure can cut back on time lost during disaster recovery. 
(WHITE PAPER) READ ABSTRACT |

7 Ways to Tell if an Incident Response Service Provider is Right for You by Dell SecureWorks UK

May 28, 2013 - (Free Research)
View this white paper to learn more about how you can find the right incident response service provider. It outlines how to determine the vendor's capabilities and if the vendor represents the best fit based on your organizations unique needs. 
(WHITE PAPER) READ ABSTRACT |

Security Services: Security Information Management (SIM) Solutions by Dell SecureWorks UK

March 24, 2011 - (Free Research)
The intent of this paper is to provide an executive-level summary of the potential costs associated with managing information security in-house and highlights the advantages of using a Managed Security Services Provider (MSSP) to reduce costs and improve the quality of protection. 
(WHITE PAPER) READ ABSTRACT |

HP Enterprise Services Opportunity to Cash Transformation by HP & Intel®

March 20, 2014 - (Free Research)
In this video, HP executives share the story of the large-scale transformation of its Enterprise Services business to standardize the processes and tools that control how they manage client contracts, using SAP technologies and HP's own SAP Services team. 
(VIDEO) READ ABSTRACT |

PaaS trends and cloud innovations by Progress

October 31, 2013 - (Free Research)
This paper examines the trends that are driving the cloud and other computing innovations. It explains how platform as a service (PaaS) provides a new development platform to deliver the applications businesses need. 
(WHITE PAPER) READ ABSTRACT |

Key Capabilities of a Public Sector Service Virtualization Solution by CA Technologies

December 31, 2012 - (Free Research)
In this white paper, discover the four essential capabilities of service virtualization (SV), and how SV enables development teams to perform more precise, more realistic, and more requirements-driven testing. Read on to explore how service virtualization enables parallel development, testing across heterogeneous platforms, and more. 
(WHITE PAPER) READ ABSTRACT |

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