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Maryland Government Agency Case Study: Growing Beyond the Limits by Dell, Inc.

October 01, 2008 - (Free Research)
In this case study, you'll learn how a Maryland government agency responds to user needs faster thanks to a server and storage virtualization solution from Dell. 
(CASE STUDY) READ ABSTRACT |

Dell Compellent Storage Center - Linux by Dell, Inc.

April 05, 2012 - (Free Research)
This white paper provides an overview of specific information required for administrating storage on Linux servers connected to the Dell Compellent Storage Center. The information is intended for administrators with at minimum a basic understanding of Linux systems, specifically general tasks around managing disk partitions and file systems. 
(WHITE PAPER) READ ABSTRACT |

DDoS Attack Trends Highlight Increasing Sophistication, Larger Size by F5 Networks

January 29, 2014 - (Free Research)
In this expert e-guide, uncover the truth behind distributed denial of service (DDoS) attacks and whether they're the reason behind organizations' bandwidth troubles. Click now to see how DDoS mitigation service providers are responding. 
(EGUIDE) READ ABSTRACT |

Johns Hopkins Bloomberg School of Public Health: Leading Public Health Authority Adopts Security Enhancing Remote Access Solution by Citrix Online - GotoMyPC

January 2004 - (Free Research)
Johns Hopkins Bloomberg School of Public Health is an international authority on public health and GoToMyPC Corporate provides the school with secure, easy-to-use remote access to the desktop for faculty and staff members working remotely. 
(CASE STUDY) READ ABSTRACT |

SecureAnywhere Web Security service by Webroot

May 2013 - (Free Research)
This case study highlights one organization's journey in finding a simple to install and easy to configure web filtering service that is as effective on the client side as it is on their network. Learn how they were able to boost their ability to effectively identify and protect all of their mobile users. 
(CASE STUDY) READ ABSTRACT |

The New CRM Metrics: Putting Them to Work by SearchCRM

January 2013 - (Free Research)
There is added pressure for contact center agents, with customers armed to the teeth with devices to connect with businesses- from tweets to texts to telephone calls. But with proper metrics to gauge their performance and lead to instructive training, some of that pressure can be alleviated. 
(WHITE PAPER) READ ABSTRACT |

6 Key Metrics for Measuring Lean Success by Infor

September 2008 - (Free Research)
This webcast by IndustryWeek discusses the key metrics your company can use to help ensure you accomplish you lean goals. It brings together members of the manufacturing community to discuss strategic and operational initiatives. 
(WEBCAST) READ ABSTRACT |

How Does your Service Measure Up? Getting to Grips with Metrics by GoToAssist

July 2011 - (Free Research)
This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

Quick Guide: Getting to Grips with Service Desk Metrics by Citrix Online UK

April 2011 - (Free Research)
This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

How to: Establishing a baseline for manufacturing metrics by IQMS

October 2013 - (Free Research)
Fore a look at mission-crticial metrics, this e-guide provides an overview of Overall Equipment Effectiveness (OEE) metrics and the Supply Chain Operations Reference (SCOR) model, addressing the fundamental tenets and benefits of each. 
(EGUIDE) READ ABSTRACT |

Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics) by myDIALS Inc.

November 2009 - (Free Research)
This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes. 
(WHITE PAPER) READ ABSTRACT |

Best Practices: 10 must-have metrics and benchmarks for better recruiting by SuccessFactors

February 2014 - (Free Research)
To maximize company performance, you need the best talent – and the best talent comes from superior recruiting. This resource counts down 10 must-have metrics and benchmarks for better recruiting. 
(WHITE PAPER) READ ABSTRACT |

Workforce Data in the Boardroom - Communicating Metrics to Boards of Directors by SuccessFactors

September 2011 - (Free Research)
This resource offers insight to help you communicate workforce performance and productivity data to senior executives using the right human capital metrics. 
(WHITE PAPER) READ ABSTRACT |

Justifying Your Technology Investments Through ROI by KnowledgeStorm Webinars (E-mail this company)

April 2004 - (Free Research)
As budgets stay tight and finance professionals become more involved in technology buying decisions, be better prepared to defend your business case through the use of financial metrics and Return on Investment (ROI) calculators. 
(WEBCAST) READ ABSTRACT |

Metrics That Matter: An Intelligent Approach for IT Service Providers by Autotask Corporation

January 2014 - (Free Research)
This whitepaper details the growth in business analytics and how data can be leveraged to get a leg up on the competition. 
(WHITE PAPER) READ ABSTRACT |

An Agile Approach to "Metrics": Applied Macromeasurements to Ensure On-Time Delivery by CollabNet

January 2011 - (Free Research)
This article challenges the value of traditional metrics for managing product development schedules and presents an alternative compatible with Agile approaches such as Scrum and XP. It is written for development managers or Scrum Product Owners who want to make decisions based on empirically derived schedule forecasts instead of shots in the dark. 
(WHITE PAPER) READ ABSTRACT |

Using Code Quality Metrics in Management of Outsourced Development and Maintenance by McCabe Software, Inc.

March 2009 - (Free Research)
This paper provides answers to basic questions relating to the management of outsourced development and maintenance. What is the metrics approach to managing sub-contractors? What is the quality of the code expected to be that has been developed by the sub-contractor? Read on for the answers to these and other important considerations. 
(WHITE PAPER) READ ABSTRACT |

Intel IT: Implementing Cloud Storage Metrics by Intel

July 2011 - (Free Research)
<p>You need to have the right metrics in place to measure storage efficiency in your cloud infrastructure. This white paper focuses on three aspects of cloud storage and discusses tools that can help you improve utilization, optimize capacity, and effectively manage costs.</p> 
(WHITE PAPER) READ ABSTRACT |

Implementing Cloud Storage Metrics to Improve Efficiency by Intel

October 2011 - (Free Research)
When moving to the cloud, storage metrics can significantly help to improve efficiency and capacity management, optimizing your SAN environment. Access this white paper to learn how these metrics can help you effectively manage your computing and traditional environments. 
(WHITE PAPER) READ ABSTRACT |

7 Habits of Highly Successful Surveys by Vovici

October 2009 - (Free Research)
Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more! 
(WHITE PAPER) READ ABSTRACT |

Effectively Balancing Speed, Quality and Cost Metrics by Citrix Online- GoToAssist

October 2011 - (Free Research)
Read this white paper to gain insight to new ways to leverage remote support platforms to create effective dashboards for customer and technical support. Along with recommendations for what to include in service dashboards. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience (CX) Metrics and Key Performance Indicators by Oracle Corporation

September 2012 - (Free Research)
This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value. 
(WHITE PAPER) READ ABSTRACT |

New Contact Center Metrics to Fit Busy New Customers by Aspect

March 2014 - (Free Research)
View this exclusive e-guide to learn more from Fluss and other CRM experts as they explore the right and wrong way to leverage mobility to reach busy customers, as well as how to implement new contact center metrics to measure the effectiveness of new channels -- including email, chat, and social media. 
(EGUIDE) READ ABSTRACT |

Selecting an Industry-Standard Metric for Data Center Efficiency by APC by Schneider Electric

January 2007 - (Free Research)
This paper explains some of the metrics that have been used to describe the efficiency of data center physical infrastructure and suggests which metric is the most effective. 
(WHITE PAPER) READ ABSTRACT |

Application Performance Management in a Virtualized Environment by Compuware Corporation

April 2011 - (Free Research)
This white paper focuses on the APM challenges of implementing VMware’s ESX server, the leading virtualization solution in use today, and the application performance challenges when running in a VMware ESX environment, successful approaches to solving these challenges, and how Compuware’s Vantage 11.5 provides a complete VMware APM solution. 
(WHITE PAPER) READ ABSTRACT |

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