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Increasing Return on Investment with Data Services by Oracle Corporation August 01, 2008 - (Free Research) As the number of applications generating data increases, so does an organization's need to give users access to that data through a unified system compatible with multiple interfaces. Oracle Data Service Integrator is a solution that allows organizations to build data services that unify business processes for improved customer service.  (WHITE PAPER) READ ABSTRACT |

Managing the customer experience across channels -- a manager's guide by Oracle Corporation May 06, 2011 - (Free Research) This eBook explores optimizing and analyzing data collected from each channel and how to apply the findings to a customer experience management (CEM) strategy.  (WHITE PAPER) READ ABSTRACT |

City of Oxnard Customer Success Story by BlackBerry September 16, 2011 - (Free Research) Access this case study to learn how the City of Oxnard deployed BlackBerry® smartphones and an application called Freeance Mobile™ – Pro Edition to mobilize the way data was collected during the inspection and cleaning of storm drains.  (CASE STUDY) READ ABSTRACT |

Log Management: How to Develop the Right Strategy for Business and Compliance by Dell SecureWorks UK August 23, 2010 - (Free Research) Organizations need a business-based approach to creating a log management strategy that will help them detect attacks, deal with mounds of data collected by network and security devices, and meet compliance requirements. This white paper will outline a five step process which will help reduce the complexity of this process.  (WHITE PAPER) READ ABSTRACT |

Optimizing your Infrastructure for Cloud Computing by Eaton Corporation February 07, 2012 - (Free Research) This resource examines some of the forces behind the adoption of cloud computing, explores how cloud architectures impact data centers and discusses best practices and technologies that can help companies collect the benefits of cloud computing without compromising uptime or overwhelming their power and cooling systems.  (WHITE PAPER) READ ABSTRACT |

Smarter Commerce for Consumer Electronics White Paper by IBM January 30, 2012 - (Free Research) When we talk about the world becoming increasingly interconnected, instrumented and intelligent, the most ubiquitous example is the smartphone. It collects and disseminates data while its users are at home and on the go, serving up just as much socially driven info as static, always-there web content. This white paper outlines smarter commerce.  (WHITE PAPER) READ ABSTRACT |

The Arrival of “Cloud Thinking” by CA Technologies. January 27, 2012 - (Free Research) This white paper reviews the data collected from a cloud survey of over 400 IT professionals.  Discover the surprising progress your peers have already made in their cloud computing initiatives.  (WHITE PAPER) READ ABSTRACT |

CW+: Developer Survey Report from Embarcadero Technologies by ComputerWeekly.com August 10, 2010 - (Free Research) The Embarcadero Developer Survey was conducted throughout the months June and July 2010 and encompasses responses from a wide array of application developers worldwide. The purpose of the survey was to collect information about the top developer trends, challenges, key initiatives, and current tools being used.  (WHITE PAPER) READ ABSTRACT |

The Essential OAuth Primer: Understanding OAuth for Securing Cloud APIs by Ping Identity Corporation June 21, 2011 - (Free Research) OAuth defeats the password anti-pattern, creating a consistent, flexible identity and policy architecture for web applications, web services, devices, and desktop clients attempting to communicate with Cloud APIs.  (WHITE PAPER) READ ABSTRACT |

7 Best Practices for Speech Analytics by Autonomy, an HP company (E-mail this company) December 28, 2011 - (Free Research) Your customers are also calling, chatting, tweeting and emailing your contact center agents, sharing valuable information during each interaction. Download this complimentary white paper to learn how you can easily gather and leverage data from all customer interactions to assess how your agents are performing and improve the customer experience.  (WHITE PAPER) READ ABSTRACT |

Overcoming the Limitations of Traditional Data Collection by DLT Solutions December 09, 2011 - (Free Research) This white paper introduces to a new, flexible data collection solution whose innovative design and simple interface allow for faster, more cost-effective acquiring of data. Read on to learn how this solution differs from traditional methodologies and how it can help your organization overcome today's numerous data collection challenges.  (WHITE PAPER) READ ABSTRACT |

Making SIEM work: Processes and policies to enable success by Sensage, Inc. January 16, 2012 - (Free Research) In this engaging video presentation, Nemertes Research Senior Vice President and Founding Partner Andreas Antonopoulos will provide a tactical walkthrough of the SIEM enablement process and answer key questions on how to successfully put SIEM into action.  (VIDEO) READ ABSTRACT |

Data Confidential: Keep private information safe by VeriSign EMEA January 12, 2012 - (Free Research) This white paper looks in more depth at data protection trends in Europe, and at SSL security technology, its application, certificates and certificate management.  (WHITE PAPER) READ ABSTRACT |

Optimizing the Order-to-Cash Process: Managing Documents throughout the Process by Dolphin October 21, 2009 - (Free Research) This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management.  (WHITE PAPER) READ ABSTRACT |

SharePoint 2010 Document Sets: Better Ways To Manage Content by Global Knowledge November 22, 2010 - (Free Research) This paper examines the various benefits of using document sets. Document setsare an excellent solution that enables teams of users to handle multiple related documents as a group. All-in-all, document sets are designed to make your life easier from the perspective of maintaining and finding similar content.  (WHITE PAPER) READ ABSTRACT |

Customer Data Management- Breaking down data silos for improved business outcomes by Equifax December 07, 2011 - (Free Research) This paper reviews the current problems with data silos and how customer data management services can help companies create a consolidated view of their customers and ultimately increase their revenues.  (WHITE PAPER) READ ABSTRACT |

Data storage backup security tutorial: Tape encryption and cloud backup by Quantum Corporation September 18, 2009 - (Free Research) Data storage backups are a necessary element of data protection plan, but they're often the biggest source of security woes. Learn everything you need to know about keeping your backups secure in this tutorial.  (INFORMATION CENTER) READ ABSTRACT |

Data Storage Backup Security tutorial: Tape Encryption and Cloud Backup by Quantum Corporation August 01, 2009 - (Free Research) Data storage backups are a necessary element of data protection plan, but they're often the biggest source of security woes. Learn everything you need to know about keeping your backups secure in this tutorial.  (EBOOK) READ ABSTRACT |

IBM Information Management: Manage your data and control risk to develop information you can trust by IBM November 14, 2011 - (Free Research) The IBM Information Management portfolio offers a complete set of solutions designed to help you not only manage your data, but also master it. Read on to learn more about: Data management, information integration, data warehousing and more.  (WHITE PAPER) READ ABSTRACT |

IBM Storage Efficiency - Frost & Sullivan White Paper by IBM May 12, 2011 - (Free Research) This whitepaper examines the business risks associated with the "laissez-faire" approach to data storage and the surprisingly easy and cost-effective solutions that can significantly improve your storage environment.  (WHITE PAPER) READ ABSTRACT |

Rational Quality Manager by IBM November 04, 2009 - (Free Research) Download your free trial of IBM Rational Quality Manager V2, a collaborative, Web-based, quality management solution that offers comprehensive test planning and test asset management from requirements to defects.  (DOWNLOAD) READ ABSTRACT |

Oracle Database 11g for Data Warehousing and Business Intelligence by Oracle Corporation September 30, 2009 - (Free Research) This white paper provides an overview of Oracle's capabilities for data warehousing, and discusses the key features and technologies by which Oracle-based business intelligence and data warehouse systems easily integrate information, perform fast queries, scale to very large data volumes and analyze any data.  (WHITE PAPER) READ ABSTRACT |

Strategies for Distributing Your Online Content: Why, Where and How by KnowledgeStorm Webinars (E-mail this company) July 20, 2006 - (Free Research) In this one hour Webcast, presented by Jeff Ramminger, EVP KnowledgeStorm, learn how you can develop more effective content, make it available more efficiently and influence the most important decision makers at the right stages of the buying process.  (WEBCAST) READ ABSTRACT |

CW+: Quocirca Report: A gift from IT to the business by ComputerWeekly.com July 29, 2010 - (Free Research) IT managers that fail to embrace on-demand services will hold back the organisation they are supposed to be supporting. Such services can save costs within IT, as well as provide new capabilities to the business that have previously been unavailable or unaffordable.  (WHITE PAPER) READ ABSTRACT |

How mature are companies' software quality management processes in 2010? by ComputerWeekly.com January 26, 2011 - (Free Research) There is very little data that exists on the maturity of testing practices throughout the software quality life cycle in the Industry and lots of people refer to the maturity with a level of certainty not backed up by any real data. In 2009 Experimentus established a survey for this very purpose.  (WHITE PAPER) READ ABSTRACT |

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