This whitepaper, aimed strategic decision makers, will discuss how you can reduce telephony costs, maximize your ROI and improve your business collaboration and communication activities. 

Our IT division recruits permanent and contract professionals into financial servicesfirms, including investment banks, hedgefunds and asset managers, and companies inthe commerce and industry and professional services sectors. We recruit business technologists from support to CTO level. 

This presentation offers a strategic look at enterprise content monitoring and provides guidance on how key technologies can underpin necessary control sets for your organization. 

This white paper highlights how project managers can utilize effective integration of multiple disciplines to achieve maximum performance. A disciplined collaboration between the BA and BPM has become a prerequisite for success. 

Managing privileged accounts requires balancing accessibility and control while ensuring audit capabilities.  Cyber-Ark enables organizations to increase administrator productivity while reducing risk. 

This white paper will help you better understand the Project Management Life Cycle by introducing the Project Management Network Diagram (PM Network Diagram) from Global Knowledge. This diagram provides a visual illustration of the life cycle and can help you prepare for the PMP exam. 

This white paper examines the results of a DDoS protection survey, demonstrating the importance of maintaining website availability. 

In this white paper, we introduce geographic data services and discuss how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios. 

In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%. 

Over the course of 2010 and 2011, Forrester Research spoke to hundreds of customers about their enterprise service bus (ESB) activities, and conducted briefings and demonstration reviews as well as over twenty customer interviews to evaluate five commercial and four open source ESB product vendors. Access this paper to examine Forrester's findings. 

Read this case study to learn how the Phoenix airport implemented a geographic information system (GIS) to address their need to improve customer service and safety and allow airport personnel to effectively manage work activities. 

In an always-on environment, how can significant changes be made to unclutter the application portfolio and update key systems without disrupting business or productivity? Learn about a strategy that can allow businesses to gain an overview of their current situation and needs from multiple angles without disrupting day-to-day activities. 

The overriding goals for Data Centre Consolidation, the G-Cloud and the Applications Store for Government are:Reduce ICT costs;Provide open competition and create a vibrant marketplace enabling the best product at the best price;Create flexibility.