Achieving Hipaa Compliance In Call Center White Papers, Achieving Hipaa Compliance In Call Center Software, Achieving Hipaa Compliance In Call Center Research, Hardware and Services

Role Based Access Governance and HIPAA Compliance: A Pragmatic Approach by Aveksa

December 28, 2011 - (Free Research)

In this paper, discover best practices for implementing an access governance framework and the specific access controls requirements for HIPAA/HITECH.

(WHITE PAPER)

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Prescription for Growth by Dell | EqualLogic

December 2008 - (Free Research)

Dell storage helped Navicure reduce disaster recovery site deployment time by 75 percent and automated the planning, testing, and deployment of a disaster recovery solution using VMware® SRM software and Dell EqualLogic SRM Adapters.

(CASE STUDY)

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DLP for Health Care by SearchHealthIT.com

August 2011 - (Free Research)

Data loss prevention (DLP) in healthcare entails preventing confidential patient records from falling into the wrong hands and requires thought out, well-enforced policies and the technology to back them up. Inside this resourceful e-book, learn how to achieve DLP through data encryption, monitoring tools, risk assessments and more.

(EBOOK)

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HIPAA Best Practices Checklist by Iron Mountain

March 2012 - (Free Research)

This resource offers a checklist for best practices that go beyond HIPAA compliance, ensuring your health care facility remains in good standing with the law and the public.

(WHITE PAPER)

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The Intersection of HIPAA and Health IT Virtual Seminar by SearchHealthIT.com and SearchSecurity.com

May 2012 - (Free Research)

Properly addressing HIPAA is about more than mere data security. This virtual seminar will examine the other key components of HIPAA compliance within an organization, including disaster recovery, network security and hardware encryption.

(VIRTUAL SEMINAR)

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Cloud Computing for the Call Center: The Next Revolution by inContact

May 2010 - (Free Research)

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.

(EBOOK)

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HIPAA Primer Best Practices by Iron Mountain

September 2011 - (Free Research)

Healthcare facilities are rapidly adopting electronic health records (EHR) in order to meet regulatory compliance requirements. Central to this effort is document conversion — the scanning of new and existing records to digital format. Inside this white paper, uncover best practices for a HIPAA-compliant approach to EHR transition.

(WHITE PAPER)

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The HIPAA Primer - What You Should Know About The New Regulations by Iron Mountain

March 2012 - (Free Research)

This best practices guide explores ways in which your health care facility can employ the most effective compliance strategies, ensuring not only HIPAA compliance, but secure patient information.

(WHITE PAPER)

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Creating a HIPAA compliant backup in the cloud by CommVault Systems, Inc.

May 2012 - (Free Research)

This E-Guide from SearchHealthIT.com examines why cloud backup and disaster recovery is becoming an increasingly more viable option for health care facilities looking to meet HIPAA requirements while safeguarding critical data off-site.

(EGUIDE)

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Essential Guide to HIPAA Compliance and Data Protection Strategies by SearchHealthIT.com and SearchSecurity.com

August 2011 - (Free Research)

Effectively addressing the new HIPAA privacy and security rules introduced in the HITECH Act requires an assessment of your organization’s biggest vulnerabilities as well as the deployment of the right technology to reduce the risk of data loss. Inside this expert resource, gain insight on current healthcare security topics.

(EZINE)

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HIPAA-Compliant Services for Health Information Challenges through Cloud Storage by Iron Mountain

March 2012 - (Free Research)

This resource demonstrates how Iron Mountain's cloud storage solutions help health care facilities meet backup and disaster recovery challenges while maintaining HIPAA compliance.

(WHITE PAPER)

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The HIPAA -compliant approach to EMR transition by Iron Mountain

February 2012 - (Free Research)

This white paper showcases a document conversion service that will simplify the digital conversion of paper files, and ensure your health care organization remains in step with compliance regulations.

(WHITE PAPER)

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Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited

January 2012 - (Free Research)

With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.

(CASE STUDY)

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Digital Document Delivery and Management: Achieving Compliance, Security and Improved Patient Care by OpenText

April 2012 - (Free Research)

This resource explores how, by integrating fax-based information delivery with EHR systems, today's hospitals will not only increase efficiency and reduce operating costs, but will also be able to meet strict compliance regulations like HIPAA and HITECH.

(WHITE PAPER)

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PODCAST: SOX, GLBA and HIPAA: Multiple Regulations, One Compliance Solution by Tripwire, Inc.

August 2009 - (Free Research)

What do SOX, GLBA, and HIPPA all have in common? These important regulations all require technical safeguards to protect or guarantee the veracity of critical information. In this Q&A podcast, gain an understanding of the above regulations and discover what capabilities and organization must have in place to address the requirements.

(PODCAST)

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Call Recording with BlackBerry Smartphones by BlackBerry

May 2012 - (Free Research)

<p>Many organizations use call recording for regulatory compliance and risk management, but the workplace is growing more mobile by the minute. How can you extend this to mobile devices? Learn the importance of call recording for mobile communications and how to achieve this in your enterprise. </p>

(WHITE PAPER)

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Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies

April 2012 - (Free Research)

This paper discusses using predictive analytics to improve customer satisfaction.

(EBOOK)

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IT in the Electronic Hospital by SearchHealthIT.com

August 2009 - (Free Research)

The federal government’s push for electronic healthcare records has made compliance and data security even more pressing. This e-guide offers a look at where healthcare IT leaders should begin, and what they should watch out for as they move to embrace the HITECH Act, HIPAA and other initiatives.

(EGUIDE)

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Achieving Business Agility with Application Grid by Oracle Corporation

December 2008 - (Free Research)

Typical IT departments feature islands of isolated infrastructure, leading to inefficient use of servers. The "application grid" concept allows data centres to run more efficiently, using less hardware and less software. This paper explains.

(WHITE PAPER)

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Achieving Business Agility with Application Grid by Oracle Corporation

December 2008 - (Free Research)

(WHITE PAPER)

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Building a Flexible Virtualized Compute Environment by Dell and VMware

October 2011 - (Free Research)

This white paper looks at the challenges associated with virtualization deployments, such as managing workloads, and discusses the key components of a properly designed virtualized data center. It then presents innovative solutions that achieve the highest and most cost-effective virtualized performance — while aligning IT to business goals.

(WHITE PAPER)

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Optimise the Healthcare Data Centre through Operational Efficiency and Data Resilience by Hitachi Data Systems

February 2012 - (Free Research)

This white paper offers valuable insight into how modern health care facilities can ensure the continuity of operations, even in the face of an unforeseen disaster. Additionally, the ROI associated with a data resilience plan is explored.

(WHITE PAPER)

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Your Prescription for a Robust Healthcare IT Disaster Recovery Plan by Global Knowledge

June 2011 - (Free Research)

Disaster recovery is essential for mitigating the various threats to the data center, and nowhere is this more true than the healthcare sector. Access this resource for a full analysis of the disaster recovery landscape in the healthcare industry and to learn how disaster recovery goes hand-in-hand with exceptional patient care.

(WHITE PAPER)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

Delivering an Identity Service through Virtualization by Radiant Logic, Inc.

April 2011 - (Free Research)

Delivering smarter security and more customized services are at the top of any IT agenda. Both would be easier and cheaper to achieve with a common infrastructure, in what we call an identity and context service. In this paper, we’ll address how such a shared service can serve these two very different IT initiatives.

(WHITE PAPER)

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