the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices. 

Based on what is working among organizations with the fewest data losses, this IT Policy Compliance Group report identifies several practices that can assist businesses with improving IT compliance results and reduce business downtime. 

Until very recently, customer volume for data services was so low that service providers couldn't justify investment in robust, end-to-end service assurance solutions for mobile data services. Now, with the volume of data services on mobile networks growing, the business case for such an investment is clear. Read on to learn more. 

Aberdeen research reveals closed-loop marketing practices and processes are fundamental drivers of superior performance for Best-in-Class companies; making closed-loop marketing as important today as it ever was in the past. 

Today's businesses must operate in a drastically changing environment. Forrester found most companies are not well equipped to reorient IT as a critical driver of top line success. This report showcases the results of an April 2007 Forrester survey. 

Automatic failover involves automatically moving an application to a standby server during a failure or service event to preserve its time. Fortunately, there are a number of approaches available in the market today. Check out this guide to learn the answers to 6 FAQs about automatic failover and disaster recovery automation. 

This Webcast examines new demand network management trends and technologies that will enable multi-enterprise companies to maximize the potential of their demand networks. 

In this presentation transcript, find out best practices in log management and how it affects the use of security dashboards. Also learn how log management differs from security information and event management (SIEM). 

This transcript will discuss optimizing application performance and quality, and various strategies that IDC sees in its research to help you improve your decision making about how you approach quality, management and performance optimization. Read on to learn more about how to protect your online revenue through web performance testing. 

As OpSource grew as a company, they found many inefficiencies and challenges in their financial management system. Read on to learn how OpSource overcame these challenges by switching to Intacct for a new SaaS financial management system. 

This research paper introduces a popular online gaming Trojan kit known as the "Xiang Wei Ma (XWM) Kit," which roughly translates to "Rattle Trojan," that targets popular online games in China. 

Bob Tarzey and Clive Longbottom  explain why IT executives are prioritising Application Performance Management  to address demands for better performance and to meet business goals. 

In this week's Computer Weekly: Amazon and Microsoft earn $5bn in public cloud revenue – we ask if public cloud is now ready for the mainstream. Banks face huge challenges replacing legacy IT – but is the short-term nature of CIOs hindering progress? And we look at how user experience can deliver return on investment for IT. Read the issue now.