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Hot Spots: A New Level of Backup Reporting by Storage Magazine
September 2008 - (Free Research)
Backup success rates are improving, but reliable data recovery is still a concern. Not only does data loss impact business productivity and potentially revenue, but failure to produce data could result in fines or damage to a company's reputation.
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IT HelpDesk Solution by Extraview Corporation
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ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
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Customer Support Solution by Extraview Corporation
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As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
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The CIO's Guide to Mobile Security by BlackBerry
March 2008 - (Free Research)
Mobile security is a growing concern as organizations look to gain competitive advantages through the use of a remote workforce. Read this paper to learn about the security vulnerabilities that can arise when wireless devices access corporate data.
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Increase First Contact Resolution: The Key to Superior Support by Citrix Online - GotoAssist
July 2008 - (Free Research)
John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty.
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How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist
July 2008 - (Free Research)
Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction.
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The Paperless Office-Turning the Page on Paper Use by SpringCM
August 2008 - (Free Research)
This whitepaper explains the benefits of a paperless office using SpringCM. Learn how to establish an inbound e-mail address and fax number to capture paper and digital content, and have incoming transmissions routed to SpringCM, saving time and paper.
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Solution Guide for Business Continuity & Disaster Recovery by F5 Networks
IT managers today must be ready for the unexpected, especially in consideration of new industry & government rules concerning data protection & disaster recovery. It is only recently that several new technologies have emerged that are changing the way we think about disaster recovery & business continuity planning.
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FACTS® CLAIMS & ENCOUNTERS™ by FACTS Services, Inc.
April 2008 - (Free Research)
FACTS® CLAIMS & ENCOUNTERS™ is a fully automated, real-time processing system for complete, online adjudication of medical, dental, vision, prescription drug, disability and COBRA claims and encounters.
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Password Management Survey by RoboForm Enterprise
September 2008 - (Free Research)
This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs.
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Achieving Automated PCI DSS Compliance Throughout Your Enterprise by Tufin Technologies
August 2008 - (Free Research)
Tufin SecureTrack is helping organizations around the world to comply with PCI-DSS requirements. Learn about its specially designed, automatic PCI Audit capability, SecureTrack makes it fast and simple to prepare for an internal or external audit.
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Supporting Mobile Workers: A Survey of Management, Capabilities and Concerns by Fiberlink Communications
September 2008 - (Free Research)
Kelton Research conducted an online survey of 333 IT staff members at US companies with 500 or more employees. This survey explores different topics related to supporting mobile workers, including connectivity, security and management control.
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Securing Data in Motion-Part Four by Symantec Corporation and Iron Mountain Digital and Websense and Lumension Security and Utimaco Safeware
November 2008 - (Free Research)
In part four of this videocast series Pete Lindstrom, Senior Analyst for Burton Group discusses the tools and techniques needed to secure data in motion.
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Secure iSCSI Storage by Storage Magazine
October 2008 - (Free Research)
With a little planning, your iSCSI storage network can be even more secure than a legacy Fibre Channel storage network.
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Podcast: Securing Mobile Devices on Converged Networks by Trusted Computing Group Administration
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September 2006 - (Free Research)
This podcast will provide an overview of the security threats facing mobile devices & the existing solutions for shoring up those security holes. It will also discuss a new technical specification from the Trusted Computing Group--developed to address the specific global needs of wireless & mobile security from a consumer & enterprise perspective.
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Securing Mobile Devices on Converged Networks by Trusted Computing Group Administration
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August 2006 - (Free Research)
This paper will provide an overview of the security threats facing mobile devices & the existing solutions for shoring up those security holes. It will also discuss a new technical specification from the Trusted Computing Group--developed to address the specific global needs of wireless & mobile security from a consumer & enterprise perspective.
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PC on a Stick: A Portable Endpoint Security Nightmare by Lumension Security
February 2008 - (Free Research)
Devices are growing increasingly more complex and manufacturers will soon develop the “PC on a stick.” Because of this evolution, enterprise endpoint security must also grow to address the increasing concerns.
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Data Security with the LiveVault® Solution by Iron Mountain Digital
September 2008 - (Free Research)
The LiveVault Service assures that the connection between application servers and Iron Mountain's secure off-site Data Bunkers is secure, it also uses the best electronic security methods.
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