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Gartner: Deploying iPads on the corporate network by ComputerWeekly.com March 16, 2012 - (Free Research) Tim Zimmerman, Gartner research director offers some practical advice to organisations wanted to use iPads on their corporate wireless networks.  (ANALYST BRIEF) READ ABSTRACT |

SharePoint E-Zine Volume 15: Top Five SharePoint Challenges and Solutions by SearchWinIT October 20, 2009 - (Free Research) Having some issues with SharePoint? It happens. This issue describes some of SharePoint's most common problems and provides the fixes to solve them. Also in this issue, get some pointers on how to manage external data access as part of your governance plan, and weigh the pros and cons of SharePoint social computing.  (EZINE) READ ABSTRACT |

Oracle Mobile and Social Service: The Next Step in IAM by Oracle Corporation UK Ltd November 30, 2012 - (Free Research) As cloud computing, mobile computing and social computing infiltrate the enterprise, an "identity explosion" is occurring – one which requires a new IAM strategy. This whitepaper explores the next steps in IAM and how to keep your enterprise safe.  (WHITE PAPER) READ ABSTRACT |

The value of mobile and social to CRM by ComputerWeekly.com March 16, 2012 - (Free Research) Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals.  (ANALYST REPORT) READ ABSTRACT |

Achieve secure mobile access to enterprise applications by Oracle Corporation UK Ltd April 25, 2013 - (Free Research) This brief resource highlights a mobile and social access management platform that offers secure mobile access to enterprise applications by leveraging your existing back-end identity management infrastructure.  (WHITE PAPER) READ ABSTRACT |

IT Connects Customers to Brands by Cisco Systems, Inc. August 16, 2010 - (Free Research) Paul Gillin, author of three social media marketing books, reveals how CIOs are becoming the designated guardians of intellectual property. As the use of social media tools grows, Gillen recommends how a CIO can stay in front of the widespread access and create enhanced customer experiences.  (VIDEO)

Social Business Podcast Series by IBM November 16, 2011 - (Free Research) A Social Business enables its employees – and customers – to more easily find the information and expertise they seek. Access this podcast series for an in-depth guide to establishing a Social Business for real-time communication and collaboration.  (PODCAST)

Gartner newsletter: What can social intelligence do for your business? by Hewlett-Packard Limited February 13, 2012 - (Free Research) Access this paper now to discover how your company can develop a strong social media strategy in a matter of a few days.  (EBRIEF) READ ABSTRACT |

Drive social intelligence to engage with customers in ways that were previously impossible. by Hewlett-Packard Company April 01, 2013 - (Free Research) It's now possible to leverage social intelligence by combining insight from your customers' social media behavior with the classic customer intelligence from conventional marketing and CRM. Access this helpful resource to start on the path to gain the full potential of social intelligence.  (RESOURCE) READ ABSTRACT |

The Business of Social Business by IBM November 30, 2012 - (Free Research) Access this in-depth resource to explore a study based on the responses of more than 1,100 individuals and interviews with more than two dozen executives from leading organizations. Discover how organizations are leveraging new social approaches to create valued customer experiences, increase workforce productivity and effectiveness, and more.  (WHITE PAPER) READ ABSTRACT |

IBM Social Analytics: The science behind social media marketing by IBM December 31, 2011 - (Free Research) Access this white paper to learn how savvy marketing professionals are using new technologies to learn about their customers' attitudes, preferences and buying habits from what they say publically, available on social media and through the full range of interactions that can be recorded, measured, and analyzed.  (WHITE PAPER) READ ABSTRACT |

Rethinking analytics: The six steps to a truly social enterprise by SAP America, Inc. December 10, 2012 - (Free Research) Leading companies are taking steps to enable real-time, intelligent information sharing throughout their organizations, putting data access and self-service analytics tools into the hands of all of their team members. View this on-demand 30-minute webinar to learn more about transforming your business into a social enterprise  (WEBCAST) READ ABSTRACT |

Records Management Strategies for Social Media Compliance by Iron Mountain November 26, 2012 - (Free Research) According Smithsonian Magazine, by 2013 businesses will generate as much data every 10 minutes as was generated in the world through 2003 – most of which will be social media data. Does you have a solid plan in place to effectively manage these social records? Read on to learn 5 steps to devising a social media records management program.  (WHITE PAPER) READ ABSTRACT |

Social Networking in the Enterprise: Benefits and Inhibitors by Cisco Systems, Inc. June 01, 2010 - (Free Research) This white paper reveals the primary considerations for social networking, such as: business value and strategic relevance, adoption trends and concerns, and strategic considerations for ESS deployment.  (WHITE PAPER)

Total Economic Impact Of IBM Social Collaboration Tools by IBM December 14, 2010 - (Free Research) The financial impact of collaboration on productivity and processes is often elusive. Yet companies are purchasing collaboration tools at a growing rate with the expectation of real impact. This study evaluates the potential financial impact of IBM Social Collaboration tools in organizations as part of a strategic investment in collaboration.  (WHITE PAPER) READ ABSTRACT |

Social Media Moves into Mainstream IT Service Management by CA Technologies. August 24, 2011 - (Free Research) This white paper focuses on the evolving role of social media in service desk management. Read on to learn more about social media trends in ITSM, the new culture for service desk management, the benefits of improved self-service access via social media and how social media applies to Service Desk in terms of collaboration, community, etc.  (WHITE PAPER) READ ABSTRACT |

HP Social CRM Services by Hewlett-Packard Company February 27, 2013 - (Free Research) As today's consumers have quickly become more powerful and influential, they have also become more demanding than ever- expecting a personalized experience. Access this brief video to discover a social enterprise service program that listens, manages, and engages with your customers- and their influencers – across the internet and social networks.  (VIDEO)

Drive social intelligence to engage with customers in ways that were previously impossible. by Hewlett-Packard Limited January 21, 2013 - (Free Research) It's now possible to leverage social intelligence by combining insight from your customers' social media behavior with the classic customer intelligence from conventional marketing and CRM. Access this helpful resource to start on the path to gain the full potential of social intelligence.  (RESOURCE) READ ABSTRACT |

Balancing Social Networking with Network Security Objectives by BlueCoat March 04, 2011 - (Free Research) Social networking has achieved a level of popularity that requires reasonable access at work, but it is also sufficiently mature to bring value to many businesses. But safe social networking requires an aggressive and layered security strategy at the web gateway, as well as the definition of new usage policies and priorities from management and IT.  (WHITE PAPER) READ ABSTRACT |

Increasing the efficiency of case file coordination in social services by IBM June 15, 2011 - (Free Research) Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.  (WHITE PAPER) READ ABSTRACT |

Using Social Gaming to Drive Engagement: Insights and Best Practices for Brand Managers by Oracle Corporation August 31, 2012 - (Free Research) Access this insightful white paper presenting eight best practices and two case studies highlighting ways marketers can use social games to build brand recognition.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly 6 December 2011: Read this week’s issue of the UK’s leading technology publication, featuring news on open data, cyber security and our social media awards by ComputerWeekly.com December 02, 2011 - (Free Research) In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now.  (EZINE)

Social Engineering: Hacking People, Not Machines by AVG Technologies USA, Inc. March 31, 2010 - (Free Research) Hackers are often portrayed as technical geniuses plying their trade through the use of complex computer code. But gaining access to a computer can be as simple as fooling someone into a revealing a password. Read this paper to learn more about social engineering threats and how to defend against them.  (WHITE PAPER) READ ABSTRACT |

Gartner newsletter: HP Business Intelligence by Hewlett-Packard Limited February 13, 2012 - (Free Research) This newsletter discusses the challenges many organizations face when trying to utilize 'social intelligence.' Access this resource now for insight on how to use data for enhanced customer interactions.  (WHITE PAPER) READ ABSTRACT |

McAfee Security Journal by McAfee, Inc. December 2008 - (Free Research) This edition of the McAfee Security Journal focuses on social engineering, the psychology of decision making, and elementary social psychology to analyze why people fall for social engineering without perceiving the deception.  (WHITE PAPER) READ ABSTRACT |

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