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Three Improvements You Can Make Right Now to Enhance Your Customer's Experience. by Cisco Systems, Inc.

October 2008 - (Free Research)
This document explains the three steps you can take to help ensure a positive Web experience for your customers. 
(WHITE PAPER) READ ABSTRACT |

Can good data deliver a better customer experience? by QAS (E-mail this company)

January 2013 - (Free Research)
Businesses focused on improving the customer experience are overlooking a critical factor: data quality. Without reliable customer data, no new strategy or technology will enhance the experience you deliver. Read on to learn why an effective data management strategy should be the foundation of your customer experience improvement project. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Next-Generation Service Provider Platforms: What Do Service Providers Need? by Alcatel-Lucent

December 2008 - (Free Research)
This transcript, a printable version of the video from enterprise expert Tom Nolle, addresses the marginalization that operators face from over-the-top disintermediation - caused by exploding operating costs that result from declining revenue per bit. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Why Embedding Drivers Reduces Architectural Complexity by Progress DataDirect

March 2013 - (Free Research)
Continue on to this paper to discover how ISVs are able to accomplish certain goals by embedding drivers and data providers within their own offerings- giving them ability to respond more quickly to changing market and customer demands. 
(WHITE PAPER) READ ABSTRACT |

Next-Generation Mobility Platforms, an IDC white paper by Sybase, an SAP company

April 2009 - (Free Research)
In this paper, IDC analyzes the role of next-generation mobile enterprise platforms as organizations seek a more strategic deployment of mobile solutions, and analyzes why mobility is important to enterprise customers. This paper will also identify vital criteria for choosing a next-generation platform. 
(WHITE PAPER) READ ABSTRACT |

802.11n: The End of Ethernet? by Aruba Networks

September 2009 - (Free Research)
This report compares 802.11n to Gigabit Ethernet for use in local area network (LAN) access applications. More specifically, the report compares both technologies in six dimensions: mobility, performance, security, management, staffing, and cost. 
(ANALYST REPORT) READ ABSTRACT |

Over-the-Top Video: First to Scale Wins by ComputerWeekly.com

October 2012 - (Free Research)
This report from Arthur D Little assess the impact of video services focusing on professional long-form content, such as Hulu, Lovefilm and Netflix. 
(ESSENTIAL GUIDE) READ ABSTRACT |

IFS Enterprise Asset Management - EAM / CMMS by IFS

IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit. 
(SOFTWARE PRODUCT)

Cisco NX-OS: Paving the Way for the Future by Global Knowledge

October 2012 - (Free Research)
Access this exclusive resource to learn about a new operating system that can help to better manage your data center and ensure increased efficiency and productivity. 
(WHITE PAPER) READ ABSTRACT |

Infor - ERP VISUAL by Infor

September 2008 - (Free Research)
Infor ERP VISUAL combines affordability and deep functionality, and is ideal for high growth, mixed-mode manufacturers who need a modular solution. Learn why more than 4,000 businesses trust Infor ERP VISUAL to run their operations. 
(DEMO) READ ABSTRACT |

BPM in the Cloud - Transforming the Business Case for Process Improvement by Kofax, Inc.

December 2012 - (Free Research)
Access this resource to discover the business benefits of choosing a cloud enabled BPM platform and where BPM fits into the overall cloud architecture. And learn how deploying BPM in the cloud is only the first step of the journey. 
(WHITE PAPER) READ ABSTRACT |

BIRT Performance Analytics: Self-Service Business Intelligence That Drives Real Performance Improvement by Actuate

March 2012 - (Free Research)
This white paper uncovers strategies for performance improvement through self-service business intelligence. 
(WHITE PAPER) READ ABSTRACT |

Performance Management and Business Intelligence: A Power Combination by BeyeNETWORK

August 2010 - (Free Research)
Since the beginning of the industrial age, company leaders and managers have sought to predict, plan, and control company performance. This recent research conducted by DecisionPath Consulting examines the adoption of BPM and BI to drive performance and profits. 
(ANALYST REPORT) READ ABSTRACT |

FCR Done Right! by Enkata Technologies

April 2012 - (Free Research)
Access this white paper to learn how to build an operational FCR program without sacrificing your budget. 
(WHITE PAPER) READ ABSTRACT |

HP Delivers at the Point-of-Sale by Hewlett-Packard Company

March 2008 - (Free Research)
Magruder's supermarkets needed point-of-sale technology that linked up with inventory, customer and back-office administrative software, while processing transactions faster, so they moved on to HP rp5000 Point of Sale System. 
(WHITE PAPER) READ ABSTRACT |

HP Business Data Warehouse appliance by HP & Intel®

July 2011 - (Free Research)
Access this brief resource for an informative overview of the HP's Business Data Warehouse Appliance. 
(DATA SHEET) READ ABSTRACT |

HP Business Service Management by Hewlett-Packard Company

February 2011 - (Free Research)
HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business. 
(WEBCAST) READ ABSTRACT |

Vista SP1: What You Need to Know before You Deploy by Global Knowledge

December 2008 - (Free Research)
The release of Windows Vista SP1 enables customers to take advantage of improvements that Microsoft and its partners have developed. It's a continuation of Microsoft and its partners' drive to provide the best experience possible. 
(WHITE PAPER) READ ABSTRACT |

Getting Your Wireless Together to Save Time, Improve Reception by Cisco Systems, Inc.

January 2011 - (Free Research)
When you “cluster” standalone wireless access points, you can improve reception and roaming, strengthen security, and save many hours of technical labor—all without the expense of a wireless controller. Continue reading to learn more about clustering improvement. 
(WHITE PAPER) READ ABSTRACT |

How Cisco’s UCS Compares to IBM Flex System by IBM

November 2012 - (Free Research)
Access this new assessment from Clabby Analytics that compares Cisco's UCS blade server offering to IBM Flex System's in a soup-to-nuts evaluation on a number of criteria. 
(WHITE PAPER) READ ABSTRACT |

Under the Hood: Updates and Improvements in Active Directory Tools for Windows Server 2012 by Global Knowledge

August 2012 - (Free Research)
Read this in-depth resource to learn the ins and outs of the updates in active directory tools for Windows Server 2012 
(WHITE PAPER) READ ABSTRACT |

Drive Sales Performance: Keys to preparing your reps for today's sale environment by SAVO Group

September 2008 - (Free Research)
View this Webcast and learn how top organizations are improving productivity, increasing sales and driving higher quality performance from every rep. 
(WEBCAST) READ ABSTRACT |

The Customer You Know: Keeping, Leveraging, and Profiting from Current Customers with Business Analytics by SAS Institute Inc.

May 2010 - (Free Research)
Read this paper to learn about business analytics and how it can significantly impact customer service improvements and customer retention and how it can enable your company to develop more agile strategies that will allow you to adapt to changing customer behavior and achieve their business goals. 
(ANALYST REPORT) READ ABSTRACT |

What is the difference between Workflow Engines and BPM Suites? by Lombardi Software, An IBM Company

May 2009 - (Free Research)
To understand the power of a BPM initiative, this paper provides background on the workflow solutions of the 90's, documents a few important events that helped shape the market, and presents the elements of a successful BPM suite. 
(WHITE PAPER) READ ABSTRACT |

Valeo Drives Global Best Practices by Apriso Corporation

April 2011 - (Free Research)
Read this case study and learn how Valeo realized its vision to continuously improve product innovation, operations and logistics performance by using Apriso’s FlexNet software to achieve inventory tracking, material flow visibility, and packaging and labeling compliance goals across its enterprise. 
(CASE STUDY) READ ABSTRACT |

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