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Return on Execution: Pulling the Levers that Drive Execution by SuccessFactors

April 27, 2012 - (Free Research)

Do you know how to execute? You'd better hope so. Execution separates the winners from the losers. Read this resource, taken from the upcoming book, 'Return on Execution,' and learn why a return on execution is the ultimate business difference-maker. Discover a method for measuring your return on execution and learn why business alignment is key.

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CW Special Report on Microsoft by ComputerWeekly.com

November 24, 2010 - (Free Research)

This special eight-page report from Computer Weekly analyses the challenges facing Microsoft, its financial performance, the services it offers, its place in the IT market and its future strategy.

(IT BRIEFING)

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7 Ways Dell Compellent Optimizes VMware Server Virtualization by Dell, Inc.

August 18, 2011 - (Free Research)

This white paper discusses 7 ways that using VMware and the Dell Compellent SAN together can compound the benefits of virtualization.

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Troubleshooting SQL 2005: Opening the Database Administrator's Toolbox by Global Knowledge Network, Inc.

January 2008 - (Free Research)

This white paper guides you through troubleshooting using some of SQL 2005's built-in features to diagnose issues with your database.

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Presentation Transcript: College of Virtualization - Lessons in Integrating Data Protection Software by Dell and VMware

March 2010 - (Free Research)

In this SearchStorage.com presentation transcript, you'll see an overview of data protection software. You'll recieve some general advice, business and technology considerations, as well as some deployment considerations and configurations.

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An End-to-end Messaging Strategy for SMBs by Dell, Inc. and Intel

April 2010 - (Free Research)

This paper outlines the critical requirements - reliability and availability, scalability, security, and performance - of an SMB messaging environment and describes and end-to-end messaging solution that meets those requirements.

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Computer Weekly - 22 May 2012: Why Tesco is spending £150m online by ComputerWeekly.com

May 2012 - (Free Research)

This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing.

(EZINE)

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Buy. Smarter. Redefining commerce in the age of the customer by IBM

May 2012 - (Free Research)

Access this white paper to discover a smart approach to commerce. In this era of the empowered consumer, customer relationship management is a vital to your enterprises success. Discover a smarter commerce strategy that enables you to reduce, or avoid, the potential for unsatisfied customers.

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Automating Fax and Email Orders into ERP by Esker Inc.

May 2012 - (Free Research)

<p>This white paper offers an overview of key considerations for implementing a strategy to automate fax and email orders (plus EDI, web and other order sources) into your enterprise resource planning (ERP) system.</p>

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The Best Strategies for a Successful CRM Strategy Implementation

by Epicor Software Corporation

May 2011 - (Free Research)

How to have a successful customer relationship management (CRM) implementation.

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Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.

November 2010 - (Free Research)

Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.

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Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies

April 2012 - (Free Research)

This paper discusses using predictive analytics to improve customer satisfaction.

(EBOOK)

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Reducing Turnover and Managing Change by SuccessFactors

April 2012 - (Free Research)

High turnovers and a changing marketplace are forcing companies in the retail sector to rethink the way they conduct their business. Many are turning to training and talent management as a means to drive organizational success. Read this white paper to learn more about this strategy and how it can benefit your business.

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Computer Weekly – 24 April 2012: Are CIOs earning credibility in the boardoom? by ComputerWeekly.com

April 2012 - (Free Research)

This week’s Computer Weekly examines research that suggests CEOs want to invest in IT more than ever, but still see CIOs as technical experts and not business people. We review SQL Server 2012 and ask if Microsoft's database software is catching its competitors as well as concluding our Buyer's Guide to data security.

(EZINE)

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Top strategies to master an Exchange 2010 migration by Mimecast

May 2012 - (Free Research)

<div> <div> <p>Find out how you can avoid the most common mistakes that Exchange admins make when migrating to Exchange 2010 in this e-guide. Plus, gain tips for how to properly document and plan your migration.</p> </div> </div>

(EGUIDE)

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Presentation Transcript: College of Virtualization - Lessons in Implementing a Cost-Effective Disaster Recovery Plan by Dell and VMware

March 2010 - (Free Research)

This SearchDisasterRecovery.com presentation transcript will give you a crash course on how to implement a cost-efficient disaster recovery plan. You'll hear an overview of disaster recovery and recieve some general advice to get you started on the business and technology considerations that are going to be crucial to you.

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STOP LOOKING! THE FCR SILVER BULLET IS ALREADY HERE by Enkata Technologies

April 2012 - (Free Research)

This paper discusses first contact resolution and the offerings for measuring success with FCR.

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Transforming the customer experience with technology by OpenText

March 2012 - (Free Research)

In this expert e-guide, readers will learn best practices for allocating resources for CEM and tips for taking an employee-centric approach to CEM.

(EGUIDE)

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How to Implement an Effective SharePoint Governance Plan by AvePoint, Inc.

September 2011 - (Free Research)

This white paper outlines the need for governance in an organization and how SharePoint can help achieve a successful governance plan. Topics discussed include: why implement a governance plan, how to implement a plan and best practices.

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Presentation Transcript: Exchange 2010 Roadmap Series - Virtualization by Dell, Inc. and Intel

December 2009 - (Free Research)

Although virtualization boasts many benefits, you may be wondering if it can help your organization. In this transcript, expert Lee Benjamin discusses the concerns IT pros have about virtualization and how to determine its worth for your company. Learn how Exchange 2010 supports virtualization and can be used to improve your backup strategy.

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A clearer horizon. Do CIOs have more clarity about cloud computing? by ComputerWeekly.com

December 2011 - (Free Research)

This research from management consultants, Xantus, shows that while there is still a lack of clarity and a reluctance to fully commit to the cloud, there is a general acceptance from CIOs of the benefits and a growing commitment to develop those benefits.

(IT BRIEFING)

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Controlling Microsoft Excel Chaos With Business Intelligence by Information Builders Inc. (E-mail this company)

August 2006 - (Free Research)

Enterprises can take control of the burgeoning number of unsanctioned spreadsheets by adopting a policy of centralized master spreadsheet generation. Learn how WebFOCUS creates fully summarized, organized, and styled Excel spreadsheets with complex formulas already in place, lowering the potential for keystroke and logic error.

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Prepare for the Transition to IFRS

by Sage Software

March 2012 - (Free Research)

This paper provides an overview of the differences between the Generally Accepted Accounting Principles (GAAP) and the International Financial Reporting Standards (IFRS) and offers strategies for making the transition to IFRS smooth and painless.

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The top 10 secrets to using data mining to succeed at CRM Discover proven strategies and best practices by IBM

April 2012 - (Free Research)

This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan.

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Strategies for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises by Epicor Software Corporation

November 2008 - (Free Research)

This document is designed to give you a better chance of successfully implementing CRM software solutions and focus is on implementing CRM software in small to medium sized organizations.

(WHITE PAPER)

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