This paper outlines the common CCNA-level commands that you should be familiar with when troubleshooting. 

Are you still unsure if SQL Server virtualization is the best move for your organization? Or have you already decided to move forward with a virtualization initiative and don't know where to start? Read this expert e-guide to discover when virtualization is not a good idea, must-do checklist items for getting started, pitfalls to avoid, and more! 

This white paper highlights the new Master Data Services feature. This enhancement allows an organization to create a Master Data Hub that provides a “single source of truth” for the enterprise’s numerous data entities and hierarchies. 

In this white paper, you'll learn about some of the most common pitfalls associated with backups and how to avoid them. You'll learn about the repercussions of poor/failed backups, and learn how to establish a backup strategy that can ensure minimal downtime during a disaster. Read on to learn more. 

Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP. 

Check out this FAQ to learn the answers to these questions and more regarding tape backup and archiving. Learn why tape is still relevant in a largely disk-dominated IT landscape, discover the latest tape has to offer (i.e. LTFS) and gain insight into the effect tape has on compliance/e-discovery operations. Read on to learn more. 

Here five things about Windows Server 2008 that are the less obvious, more esoteric, yet useful features or quirks. The following is a brief list of some things that I tend to assume that many people know, and I am constantly amazed by clients and students who really don't know them. How many do you already know? 

In this E-Guide learn how Microsoft Hyper-V fits into the server virtualization landscape, with insight on exactly what Hyper-V has to offer, and analysis of how the Microsoft technology stacks up against the competition. 

This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing. 

Hosted unified communications and collaboration (UC&C) helps organizations deploy collaboration tools to their workers more quickly and efficiently than premise-based solutions. This whitepaper explores the benefits of hosted UC&C, how to get started, what to look for in a solutions provider, and more. 

This paper will help you discover what your vital records are through a list of questions you should ask yourself in determining which records fall into this category. You also will learn about the inherent risks associated with inadequate preservation and how to implement an effective and efficient vital records program for your organization. 

<p>Success in the IT world requires the ability to exceed customer expectations on a regular basis, and, oftentimes, achieving this goal means enlisting the help of a modern service assurance strategy. Read this white paper to learn about the application capabilities a service assurance system should include and how you can implement one today.</p>