ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. 

This paper will help you discover what your vital records are through a list of questions you should ask yourself in determining which records fall into this category. You also will learn about the inherent risks associated with inadequate preservation and how to implement an effective and efficient vital records program for your organization. 

<p>With the heightened compliance regulations, your records management has never been more important. Read this e-book to discover: the importance of physical and digital records convergence, why data retention is a cross-departmental concern, new apps designed specifically for e-discovery, and the compliance risks associated with social media.</p> 

Attend this webinar to learn about Forrester's Total Economic Impact (TEI) framework and how you can use it to identify high-ROI data integration solutions for your own organization. An overview of Forrester’s DMExpress analysis, with financial results and customer interview highlights, will also be presented. 

This paper discusses Microstrategy's cloud BI offering and best practices for ensuring security in the cloud. 

Read this paper to learn how IBM has developed a cloud computing adoption framework which establishes common definitions for cloud computing delivery models and services, illustrates the key capabilities to consider when developing cloud computing strategies, and identifies key aspects required to successfully execute that strategy. 

In this expert e-zine, explore the numerous benefits of Exchange Online retention policies as well as the PowerShell script necessary to manage and implement them. In addition, discover techniques to repair Outlook Web App 2010, new tools from the Microsoft Exchange team, and the latest Exchange updates. 

Read this white paper to learn about the hidden costs of records management. Access detailed worksheets that will allow you to estimate your own company's savings opportunities in leveraging a solution that manages both electronic and physical records. 

To get a return on virtualization investments, companies must deploy effective automation techniques to simplify the virtualized environment while also allowing a policy-based deployment model. 

This best practices guide explores ways in which your health care facility can employ the most effective compliance strategies, ensuring not only HIPAA compliance, but secure patient information. 

Collaboration Oriented Architectures (COA) describes information architectures that comply with the COA framework, which in turn is described in the associated COA Framework paper1. 

This Article, intended to provide guidance on those issues, is divided into two parts: The "trigger" and the "legal hold."