This document is designed to give you a better chance of successfully implementing CRM software solutions and focus is on implementing CRM software in small to medium sized organizations. 

Virtualization has introduced technologies that allow for a more efficient and simple restoration of data and services after a disaster. In this interactive classroom, we cover what you need to know about implementing a disaster recovery strategy, taking advantage of DR tools and setting processes and policies. 

Application performance monitoring (APM) is skyrocketing in popularity. This Gartner Magic Quadrant can help you gain a better understanding of APM, how it can benefit your application environment and how you should go about implementing it today. Read this now and also learn about specific vendor's strengths and weaknesses and what to be aware of. 

ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. 

In 2005, Intel IT began planning, engineering, and implementing a virtualized business computing production environment as part of its overall data center strategy. Read this white paper to learn more about how Intel’s virtualization strategy has helped lower costs, increase agility, and reduce energy consumption. 

Read this e-guide for tips on implementing data deduplication, one of the hottest technologies in data backup and primary storage. Learn all about the advantages and disadvantages of data deduplication as well as the key dos and don’ts of implementing this technology. 

It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams. 

In this expert e-zine, explore the numerous benefits of Exchange Online retention policies as well as the PowerShell script necessary to manage and implement them. In addition, discover techniques to repair Outlook Web App 2010, new tools from the Microsoft Exchange team, and the latest Exchange updates. 

While server virtualization can bring a wealth of computing advantages to your organization, it can be severely limited by your network connections. Take a look at this exclusive resource to learn about the power of 10 gigabit Ethernet. 

Database partitioning can greatly enhance the manageability, performance, and availability of almost any database application. Since partitioning is transparent to the application, it can be easily implemented for any kind of application because no costly and time-consuming application changes are required. 

This case study explores the various storage technologies one organization evaluated for their private cloud environment and explains how they made their decision. Learn about the configuration they implemented and the benefits they realized. 

This white paper showcases an automated self-service technology that allows authorized users to deploy and monitor resources while improving response time and control. Learn more about this technology and the quantifiable benefits you can expect to see after implementing it. 

Discover how a unified communications management solution can help you facilitate easy collaboration every time, from any workspace.