Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort. 

Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs. 

You may have considered VMware View for your desktop environment, but if you are about to make the transition there are certain prerequisites you must keep in mind. In this expert e-guide from SearchVMware.com, discover three tips for easy installation of VMware View 4.5. 

By planning for problems now, you can avoid them all together. Check out this white paper, Quick Start Guide for Oracle SOA Suite 11gR1, for an extensive look at how you can properly implement an Oracle service-oriented architecture (SOA) at your organization. 

Virtualization is a white hot topic in the IT world, and with good reason. It's vital for networking professionals to understand how server virtualization and networks affect each other. In this expert e-guide learn about managing virtualization networking, distributed virtual switching, network capacity planning for virtualization and more. 

This week’s Computer Weekly asks what chancellor George Osborne's Budget means for the UK IT community and if he can deliver his goal to make Britain "the technology centre of Europe". Also you'll find the final part of our private cloud Buyer's Guide and we examine the options for choosing the right WAN optimisation strategy. 

This six-page Computer Weekly Buyer's Guide to cloud networking highlights the factors CIOs and senior IT professionals need to consider as they plan their networking  strategies. 

In this e-guide on VMware and data backup, catch up with the latest developments in VMware backup and recovery. Learn about new VMware data backup and recovery tools, whether or not VMware Consolidated Backup is right for your organization, how to use VMware Data Recovery Manager and more. 

See what BI can do for your company in this complete four-chapter Shortcut Guide to BI success. Learn practical, affordable tips for creating or expanding your BI strategy. 

This week’s Computer Weekly kicks off our Buyer's Guide to data security by looking at the changing role of the IT security chief. We also examine why flexible working is proving so slow to roll out and we talk to the UK's air traffic control operator about its ambitious desktop virtualisation project. 

In this week’s Computer Weekly, Cabinet Office minister Francis Maude talks about releasing government datasets to the public and why open data will drive the next industrial revolution. We also review the latest test version of Windows 8 and see how it shapes up for tablet computers and business users and much more. 

This guide from Sybase is full of examples of mCommerce at work. The benefits range from speeding up economies to life-changing improvements. For merchants, operators and banks, the new channel offers another way to grow business and revenues while meeting the financial needs of customers.