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Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.  (CASE STUDY) READ ABSTRACT |

Eliminating Downtime Helps Alexandria Police Department Keep the Peace by Neverfail March 07, 2013 - (Free Research) Access this two-page case study to learn how the Alexandria, VA Police Department eliminated downtime in order to maintain constant communication between the officers and dispatchers.  (WHITE PAPER) READ ABSTRACT |

The Age of Electronic Ticketing by Hexaware Technologies May 2008 - (Free Research) Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations.  (WHITE PAPER) READ ABSTRACT |

Industrializing IT Service Delivery by Hewlett-Packard Limited September 2011 - (Free Research) This paper introduces the next model of application development and maintenance: The Industrialised Delivery System (IDS). Access this resource to learn about IDS, other delivery models and systems, and find five criteria for IT shops to successfully deliver on solutions today.  (WHITE PAPER) READ ABSTRACT |

Study Pinpoints Areas of Growth for After-Market Maintenance/Repair/Overhaul Intiaitives by SAP AG January 2009 - (Free Research) This study talks about top three trends such as outsourcing MRO, aging aircraft and lean impacting the MRO segment.  (WHITE PAPER) READ ABSTRACT |

Six Tips for Reducing Downtime in Travel and Transport by Marathon Technologies February 2010 - (Free Research) Whether it's a security system, baggage handling application, order or vessel tracking downtime to applications supporting travel and transportation can throw off precisely timed schedules for travelers and shipments alike. This paper outlines six key tips for keeping travel and transportation logistics applications running without interruption.  (WHITE PAPER) READ ABSTRACT |

SAP Workforce and Scheduling Optimization Demo by ClickSoftware August 2009 - (Free Research) Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more  (WEBCAST) READ ABSTRACT |

Success Story: XOJET takes flight with Freudenberg IT (FIT) SAP Hosting Service by Freudenberg IT May 2009 - (Free Research) In this success story you will read how by hosting its SAP enterprise resource planning (ERP) financial modules with FIT, XOJET is saving the expense of a dedicated SAP staff and IT infrastructure. Read on to learn how you company can take advantage of the same benefits as XOJET did by choosing FIT to maintain your SAP infrastructure.  (CASE STUDY) READ ABSTRACT |

Workload Automation: Helping Cloud Computing Take Flight by BMC Software, Inc. April 2010 - (Free Research) Many data centers are using the cloud to host applications and data storage but typically aren’t using the cloud to process effective batch computing workloads. Enterprise workload automation tools can give businesses a chance to take a much greater advantage of cloud computing. Read this whitepaper to learn how.  (WHITE PAPER) READ ABSTRACT |

Podcast: End-to-End Secure Client to Cloud Access by Intel March 2011 - (Free Research) In this session, learn how federated SSO and emerging client strong auth technologies can be combined to secure users and data in flight to the cloud.  (PODCAST) READ ABSTRACT |

End-to-End Secure Client to Cloud Access by Intel March 2011 - (Free Research) In this session, learn how federated SSO and emerging client strong auth technologies can be combined to secure users and data in flight to the cloud.  (WEBCAST) READ ABSTRACT |

IBM® Cognos Financial Statement Reporting (FSR) and British Airways by IBM June 2011 - (Free Research) Through the years, accounting standards have changed and older processes need to be refined with the new complexities. This paper discovers how to maintain a master annual report without the risk of inaccuracies with data consolidation.  (WHITE PAPER) READ ABSTRACT |

TwinStrata CloudArray Subscription by TwinStrata, Inc. August 2012 - (Free Research) TwinStrata CloudArray®, a downloadable virtual appliance makes cloud storage as fast, safe and easy-to-access as enterprise-grade local storage. Get all the benefits of cloud storage – cost and time savings, unlimited storage, disaster recovery, and more.  (DOWNLOAD) READ ABSTRACT |

VMware VDR and Cloud Storage: A Winning Backup/DR Combination by TwinStrata, Inc. July 2010 - (Free Research) Read on to learn how CloudArray, from TwinStrata, and VMware Data Recovery combine to provide simple, fast and secure backup: On-site and Off-site.  (ARTICLE) READ ABSTRACT |

Oracle Customer Experience: The Travel Experience by Oracle Corporation UK Ltd December 2012 - (Free Research) Watch this webcast to learn how Global Airways made business travel a positive experience for one passenger through customer experience management (CEM) technologies.  (WEBCAST)

UC Collaboration Tools: Greater simplicity needed for IT, end users by Sprint May 2012 - (Free Research) Uncover why many organizations require greater simplicity in their unified communications (UC) collaboration tools – for both end-users and IT – in order for their UC strategy to be a success. Learn best practices to integrate UC tools, potential challenges you may face, and more!  (EGUIDE) READ ABSTRACT |

A Complete View Of The Enterprise: Linking Operational And Financial Planning In Global Organizations by SAP America, Inc. May 2008 - (Free Research) In February 2008, CFO Research Services, a unit of CFO Publishing and part of The Economist Group, began a research project with Business Objects, an SAP company, asking senior finance executives to give views on their priorities and challenges around integrating operational and financial planning processes.  (WHITE PAPER) READ ABSTRACT |

Automating Job Card Generation for Maintenance, Repair and Overhaul by Enigma, Inc. March 2008 - (Free Research) Manual job card generation processes significantly hamper maintenance efficiency and accuracy for A, B, C, and D checks alike, directly resulting in lost time, errors, and flight delays.  (WHITE PAPER) READ ABSTRACT |

5 Steps to Get Your Team on the Same Page - An Introduction To QuickBase by Intuit QuickBase July 2005 - (Free Research) In 30 minutes, we'll introduce you to QuickBase, the leading, hosted workgroup application platform.  (WEBCAST) READ ABSTRACT |

Project Management with QuickBase -- Working Together Made Easy (tm) by Intuit QuickBase August 2005 - (Free Research) In just a half hour, we can show you how the web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes.  (WEBCAST) READ ABSTRACT |

Building a Home Lab for VMware vSphere by Global Knowledge February 2010 - (Free Research) Read this paper by Global Knowledge instructor, John Hales, to learn how to build a home lab for VMware vSphere for study. This paper is broken down into three major sections; the first and most detailed is about the hardware required, the second is about the Workstation configuration, and the third is about installing vSphere and Virtual Center.  (WHITE PAPER) READ ABSTRACT |

What Management Must Know About Forecasting by SAS Institute Inc. October 2010 - (Free Research) Forecasts never seem to be as accurate as you would like them, or need them, to be. This white paper explores why forecasting is often poorly done and provides some ways to improve it. Continue reading to learn what management must know about forecasting.  (WHITE PAPER) READ ABSTRACT |

5 Myths About High Performance Computing by HP & Intel® March 2013 - (Free Research) This white paper debunks five preconceived myths about high performance computing that are not true.  (WHITE PAPER) READ ABSTRACT |

FAQ: Building a DR site vs. outsourcing disaster recovery by FalconStor Software April 2013 - (Free Research) Access this E-Guide to learn more about the thought that should go into making this decision. Read on to discover more about the importance of a good DR plan and learn: pros and cons of custom-built DR sites vs. outsourced DR, differences between hot sites, cold sites and warm sites, considerationswhen developing your own site and more.  (EGUIDE) READ ABSTRACT |

Apps and BlackBerry 10 – Tips for IT by BlackBerry May 2013 - (Free Research) Watch this presentation to discover what you need to know about building applications with BlackBerry 10®. Learn more about development options for BlackBerry 10, BlackBerry 10 security, how to manage BlackBerry 10 applications, and more.  (VIDEO) READ ABSTRACT |

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