Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort. 

Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs. 

This week's Computer Weekly examines how the Football Association's IT director is using technology to help improve the prospects for the England national team. Our Buyer's Guide to government IT looks at the future of open source in the public sector and we report from Infosec 2012 on the rising number of cyber attacks. Read the issue now. 

This week’s Computer Weekly asks what chancellor George Osborne's Budget means for the UK IT community and if he can deliver his goal to make Britain "the technology centre of Europe". Also you'll find the final part of our private cloud Buyer's Guide and we examine the options for choosing the right WAN optimisation strategy. 

ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. 

Control rising mobility expenses, uncover cost reduction opportunities, and improve operational efficiencies through an enterprise-defined mobility strategy.  

Read this expert e-guide to learn the benefits of testing the cloud for storage vendors. Unveil why this trend is catching on and what the future holds for this kind of testing. Also find information about the additional charges that cloud storage users pay for individual transactions. 

This presentation transcript explores how you can develop a comprehensive cloud security plan and leverage the tools you already have to make your data safe in cloud environments. 

This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century. 

This week’s Computer Weekly contains an exclusive interview with JP Morgan COO India Gary-Martin about juggling multiple legacy IT systems while keeping the merchant bank compliant. We also look at how near-field communications technology promises to revolutionise consumer spending and we ask whether 2012 could be the year that APM becomes vital? 

<p>View this post to learn about the four types of data abstractions that Windows Azure Storage (WAS) offers for applications developers: blobs, tables, queues, and drives. Then learn about how they are partitioned, the URIs for each, and their scalability targets.</p> 

In the ongoing effort to reach HIPPA Electronic Medical Record (EMR) compliance standards, one of the biggest concerns is security. Download this whitepaper to see how to develop a blanket of security for patients and your reputation through leveraging best practices for automated threat protection!