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Online Content Speaks Volumes by SiteCore July 2008 - (Free Research) This whitepaper examines the results of a survey by Aberdeen in which 300+ executives, users, and managers of online content management systems were asked the methods they use for building their web content management and delivery models.  (WHITE PAPER) READ ABSTRACT |

Hybrid Cloud Storage: Getting the Best of Two Worlds by Red Hat July 2012 - (Free Research) In January 2012, Aberdeen surveyed 106 enterprises spanning various sectors about how they're dealing with high-growth storage. This report looks at each component of hybrid cloud storage, as users of this new technology will be able to choose where to locate their data: on-premise with scale-out NAS or in the public cloud.  (WHITE PAPER) READ ABSTRACT |

Green Initiatives: Lowering Costs and Increasing Efficiency in the Data Center by 3PAR August 2008 - (Free Research) Conserving energy, reducing floor space, and managing utility costs are becoming major priorities for IT organizations. In this study by Aberdeen, over 175 organizations were surveyed about their opinions on Best-in-Class practices for IT organizations.  (WHITE PAPER) READ ABSTRACT |

Contact Center Consolidation by CosmoCom, Inc. July 2008 - (Free Research) Improving access to contact center resources is more challenging when agents are distributed across multiple locations. View this webcast for insight into Contact Center Consolidation.  (WEBCAST) READ ABSTRACT |

B2B Integration and Collaboration: Strategies for Building a ROI Business Case by IBM November 2011 - (Free Research) Aberdeen conducted a follow-up survey in May 2011 in which over 60 organizations detailed their B2B integration and collaboration issues and challenges - specific focus was given to return on investment (ROI) related issues. This research excerpt summarizes the findings of this survey.  (WHITE PAPER) READ ABSTRACT |

B2B Collaboration: Assessing the ROI of Process Integration Business Value Research Series by Sterling Commerce Manufacturing Solutions March 2008 - (Free Research) Business and IT leaders are under increasing pressure to improve B2B collaboration and the electronic communication capabilities of their organizations. This report looks at the key drivers for B2B collaboration in both the purchase-to-pay and...  (WHITE PAPER) READ ABSTRACT |

The Tortoise and the Hare: A Tale of Document Management in Insurance and Banking (By Aberdeen Group) by Kofax, Inc. March 2012 - (Free Research) A 2012 survey of 30 insurance and 29 banking organizations took a closer look at how both these organizations are dealing with capture, processing, management, and securing of both paper documents and the resulting unstructured data files. Continue on for findings and recommendations.  (RESOURCE) READ ABSTRACT |

American Recovery and Reinvestment Act: How the Pioneers Plan to meet Reporting and Compliance Mandates by SAP November 2009 - (Free Research) The ARRA was enacted to jumpstart the US economy and drive it out of the recession. One of the requirements of the recovery act is that organizations that receive funds for projects must report on the outcomes of those projects. Read on to learn what these executives and managers plan to do to meet the reporting and compliance mandates.  (ANALYST REPORT) READ ABSTRACT |

Fighting the Tide: IBM/Cognos BI Users Reduce Overhead, Increase Operating Profit by IBM September 2009 - (Free Research) Read this report to learn what Aberdeen Group found when analyzing the results of 65 IBM/Cognos BI users who participated in a larger study about best practices for business intelligence during a recession.  (ANALYST BRIEF) READ ABSTRACT |

Value-driven product management: Six keys to product success by IBM January 2009 - (Free Research) This paper explains how assessment, alignment, achievability, accessibility, agility and accountability, the six key concepts of value-driven product management, can be applied to create a repeatable process for developing successful products.  (WHITE PAPER) READ ABSTRACT |

Effective GRC Management - Strategies for Mitigating Risk and Sustaining Growth in a Tough Economy by SAP America, Inc. August 2012 - (Free Research) Aberdeen's March 2012 governance, risk, and compliance (GRC) survey showed that executives are viewing effective compliance and risk management as opportunities for corporate growth. Learn how to drive forward your company's GRC initiatives toward a positive ROI in this latest study.  (ANALYST REPORT) READ ABSTRACT |

Workforce Management in a contact centre by Aspect June 2012 - (Free Research) In order to remain competitive, you need exceptional, 24x7 customer service. Savvy companies are integrating contact center processes with workforce management practices in order to enhance their service strategies. Read this expert report to learn 9 key business processes and 6 technologies required for a successful initiative.  (WHITE PAPER) READ ABSTRACT |

Export Compliance Management: Best Practices for Managing Export Compliance to Support Globalization and Reduce Your Risk Profile by Management Dynamics May 2010 - (Free Research) Before escalating their overseas sales, companies must gauge their exporting best practices to see what can be gained from improving compliance process. This Report profiles export compliance programs in various industries to reveal key challenges companies face in managing these programs and determine how software is used in the process.  (WHITE PAPER) READ ABSTRACT |

Improve web content management with mobile marketing by OpenText January 2012 - (Free Research) This analyst report discusses how best-in-class businesses have adapted their content for improved mobile marketing.  (ANALYST REPORT) READ ABSTRACT |

The Rising Impact of Virtualization on Data Backup and Recovery by Acronis NEMEA September 2011 - (Free Research) This white paper highlights the rise of virtualization and discusses how it will effect backup, recovery, and related processes. We will also look at what applications have been virtualized and how the old backup and recovery tools may not be up to the challenge of supporting this new dynamic infrastructure.  (WHITE PAPER) READ ABSTRACT |

International Transportation Management Benchmark Study: Getting More From Less by SAP America, Inc. November 2012 - (Free Research) This resource reveals the results of a benchmarking survey of over 200 supply chain managers regarding their international transportation management (ITM) practices, processes, and technologies.  (WHITE PAPER) READ ABSTRACT |

Who's Got the NAC? Best Practices in Protecting Network Access by Sophos, Inc. February 2008 - (Free Research) This Aberdeen report aims to further the market's understanding of NAC - its function and capabilities - as seen through the eyes of those organizations that are getting the best results in protecting their network access.  (WHITE PAPER) READ ABSTRACT |

The State of Service Management by SAP America, Inc. February 2013 - (Free Research) View this document to learn more about the current state of the service enterprise and the goals and investments prioritized by service leaders. It also displays performance benchmarks of leading service organizations and other factors that contribute to best-in-class performance.  (WHITE PAPER) READ ABSTRACT |

Automating Closed-Loop Marketing by Neolane Inc. October 2008 - (Free Research) Aberdeen research reveals closed-loop marketing practices and processes are fundamental drivers of superior performance for Best-in-Class companies; making closed-loop marketing as important today as it ever was in the past.  (WHITE PAPER)

Enabling Organic Growth by SAP America, Inc. September 2008 - (Free Research) Discover why organic growth is the means to achieving continuous, profitable growth, and find out how your company can address some of the most common challenges in the quest to achieve it.  (WHITE PAPER) READ ABSTRACT |

Aberdeen Analyst Tip: Unify HR and Finance for Strategic Advantage by Workday November 2012 - (Free Research) Read this Aberdeen analyst insight to gain key tips for seamlessly integrating your finance and HR objectives to achieve and maintain a competitive advantage.  (ANALYST REPORT) READ ABSTRACT |

Aberdeen Analyst Insight - Social Media & Customer Service: From Listening to Engagement by SAP America, Inc. October 2012 - (Free Research) While social media seems to be everywhere, a disappointing number of customer service organizations fully harness the power of social channels. Read this report from the Aberdeen Group to discover key trends in the use of social media for customer service and learn best practices for integrating social channels into CEM.  (ANALYST REPORT) READ ABSTRACT |

Aberdeen Group: The 2011 Growth Imperative: Optimizing Speed and Cost in New Product Development by IBM October 2010 - (Free Research) This Aberdeen Business Review found that over one half of manufacturers are focused on profitability and margin growth.  The review offers insight into how leading companies are approaching the task to excel in innovation and new product development despite lean organizations budgets.  (ANALYST REPORT) READ ABSTRACT |

Aberdeen Analyst Insight - Social Media & Customer Service: From Listening to Engagement by SAP America, Inc. October 2012 - (Free Research) Despite the growing popularity of social media among consumers, many customer service companies are still not harnessing the full potential of social channels. Read this insightful report to learn key trends in the use of social media for customer service and discover best practices for integrating social channels with CEM.  (WHITE PAPER) READ ABSTRACT |

Oracle Data Mining 11g Release 2 Mining Star Schemas: A Telco Churn Case Study by Oracle Corporation June 2012 - (Free Research) This paper, based on the CACS and intended for users of the Oracle Data Miner, highlights the telco churn case study using Oracle Data Miner and explains the case study workflow methodology. Read this now and learn about preparing a database scheme and importing a pre-made Oracle Data Miner workflow.  (WHITE PAPER) READ ABSTRACT |

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