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Infor - ERP LN by Infor September 2008 - (Free Research) Infor ERP LN is an advanced, easy-to-use ERP solution that brings together a wide range of business functions to serve the needs of leading discrete and project-based manufacturers in industrial industries. Check out this demo for more details.  (DEMO) READ ABSTRACT |

Infor - ERP SyteLine by Infor September 2008 - (Free Research) Infor ERP SyteLine spans the business of manufacturing to align supply with demand and support the business and operational challenges of manufacturers. Download this demo to get a better understanding of how this software can benefit your company.  (DEMO) READ ABSTRACT |

ERP in Complex Manufacturing by Infor March 2012 - (Free Research) Read this Aberdeen Group e-book to understand how complex manufacturers are benefiting from enterprise resource planning (ERP) system implementations. Learn what it takes to become a best-in-class organization including driving ERP usage, improving mobile access to ERP data, and more.  (EBOOK) READ ABSTRACT |

Infor - ERP VISUAL by Infor September 2008 - (Free Research) Infor ERP VISUAL combines affordability and deep functionality, and is ideal for high growth, mixed-mode manufacturers who need a modular solution. Learn why more than 4,000 businesses trust Infor ERP VISUAL to run their operations.  (DEMO) READ ABSTRACT |

Selecting an ERP Solution: A Guide by Infor November 2008 - (Free Research) This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company.  (WHITE PAPER) READ ABSTRACT |

Contact Center Consolidation by CosmoCom, Inc. July 2008 - (Free Research) Improving access to contact center resources is more challenging when agents are distributed across multiple locations. View this webcast for insight into Contact Center Consolidation.  (WEBCAST) READ ABSTRACT |

The 5 Point Plan to ERP Selection Success by Infor March 2012 - (Free Research) Read this white paper and learn a five step plan for choosing the right enterprise resource planning (ERP) software for the specific business challenges you want your system to address, thus ensuring implementation success.  (WHITE PAPER) READ ABSTRACT |

2008 ERP REPORT, PART II: Comparing Leading Tier I and Tier II ERP Solutions by Panorama Consulting Group September 2009 - (Free Research) Find the ERP solution that is right for your organization by reviewing this detailed report, which discusses the differences between leading ERP solutions and shares the findings of current research.  (ANALYST REPORT) READ ABSTRACT |

ERP in Manufacturing 2012: The Evolving ERP Strategy by Epicor Software Corporation July 2012 - (Free Research) This 7th annual Aberdeen Group benchmark report explores trends of 2012 that have led to best-in-class approaches of manufacturers' ERP evolving strategies and performance results. Read more inside to learn how companies are tailoring ERP to their changing business needs, including adding functionality and mobility.  (WHITE PAPER) READ ABSTRACT |

Manufacturing ERP Buyer’s Guide – 2011 Edition by SearchManufacturingERP January 2009 - (Free Research) Compiled by SearchManufacturingERP.com editors, this directory includes ERP software products for process and discrete manufacturers of all sizes, as well as all verticals. It includes software that is meant to be deployed on-premise as well as Software as a Service (SaaS) or on-demand software.  (EBOOK)

ERP in SME Fueling Growth and Profits by Sage Software September 2011 - (Free Research) This Aberdeen Group research report provides an in-depth and comprehensive look at companies leveraging ERP solutions as a strategic weapon.  This report reviews methodologies and technologies with best practice identification and actionable recommendations.  (WHITE PAPER) READ ABSTRACT |

B2B Integration and Collaboration: Strategies for Building a ROI Business Case by IBM November 2011 - (Free Research) Aberdeen conducted a follow-up survey in May 2011 in which over 60 organizations detailed their B2B integration and collaboration issues and challenges - specific focus was given to return on investment (ROI) related issues. This research excerpt summarizes the findings of this survey.  (WHITE PAPER) READ ABSTRACT |

Aberdeen Analyst Insight - Social Media & Customer Service: From Listening to Engagement by SAP America, Inc. October 2012 - (Free Research) While social media seems to be everywhere, a disappointing number of customer service organizations fully harness the power of social channels. Read this report from the Aberdeen Group to discover key trends in the use of social media for customer service and learn best practices for integrating social channels into CEM.  (ANALYST REPORT) READ ABSTRACT |

Enterprise Time and Attendance - Build Vs. Buy by Infor March 2008 - (Free Research) Explore the advantages, disadvantages, costs and risks of buying and building an enterprise time and attendance solution.  (WHITE PAPER) READ ABSTRACT |

Technology value matrix : ERP by ComputerWeekly.com November 2012 - (Free Research) Analyst group Nucleus Research looks at the latest trends in enterprise resource planning (ERP) and discusses the best performing suppliers.  (ANALYST REPORT) READ ABSTRACT |

Left to Their Own Devices: Does Your Enterprise Have a "Dropbox Problem"? by Accellion, Inc. February 2012 - (Free Research) End-users will often overlook security and compliance in favor of getting the job done by taking advantage of free and readily available alternatives. But instead of telling end-users that they're doing something wrong, give them the enterprise-class tools that will help them to achieve their goals, and support them in doing it right.  (WHITE PAPER) READ ABSTRACT |

Embedding BI in Enterprise Applications: Magnifying the Analytical Impact by Birst April 2011 - (Free Research) The business world is evolving into one that rewards timely, data-supported decisions as a supplement or replacement for "gut-feel" judgments. For software providers considering the addition of BI capability and end-users exploring its business value, this Aberdeen Research Brief seeks to investigate and quantify the business impact of embedded BI.  (ANALYST REPORT) READ ABSTRACT |

Aberdeen Group : Beyond Dropbox Analyst Insight by Accellion, Inc. January 2012 - (Free Research) Without the right policies and alternatives in place, employees are likely to utilize free file sharing applications which can leave your organisation at grave risk. Read this white paper to learn more about the "Dropbox problem," the characteristics of enterprise-class secure file sharing, the steps towards top performance, and more.  (WHITE PAPER) READ ABSTRACT |

Automating Extended Business Processes by SAP America, Inc. April 2010 - (Free Research) Download now to learn the degree to which extended processes have been automated throughout the enterprise; business behaviors and efficacy associated with automating ad-hoc and paper-based business processes and benefits that have been derived from automating manual business processes.  (ANALYST REPORT) READ ABSTRACT |

Aberdeen Analyst Insight - Social Media & Customer Service: From Listening to Engagement by SAP America, Inc. October 2012 - (Free Research) Despite the growing popularity of social media among consumers, many customer service companies are still not harnessing the full potential of social channels. Read this insightful report to learn key trends in the use of social media for customer service and discover best practices for integrating social channels with CEM.  (WHITE PAPER) READ ABSTRACT |

Infor CRM Interaction Advisor by Infor CRM July 2009 - (Free Research) Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.  (PRODUCT DEMO) READ ABSTRACT |

Operational BI: Getting Real Time About Performance by SAP AG December 2007 - (Free Research) This report provides a roadmap for the strategies and capabilities that Best-in-Class companies are employing to improve operational performance.  (WHITE PAPER) READ ABSTRACT |

ERP: Much Better Off With than Without by Infor January 2011 - (Free Research) Read this paper to identify exactly what to look for in an enterprise resource planning (ERP) system to satisfy your business needs and how an implementation can dramatically effect your efficiency.  (WHITE PAPER) READ ABSTRACT |

Mid-Market Analytics in North America: Transforming Data into Insight by IBM September 2012 - (Free Research) Many mid-market companies are left with volumes of complex data without the infrastructure to support it. Access this Aberdeen Group study learn how companies are rewarded for their ability to transform raw data into actionable business insights.  (WHITE PAPER) READ ABSTRACT |

Aberdeen Agent Desktop Optimization: Agents Can Finally Focus on the Customer whitepaper by SAP America, Inc. October 2012 - (Free Research) In the context of the contact center, being able to provide agents with insights needed to support and engage customers is critical to deliver a positive customer experience. And agent desktop optimization (ADO) initiatives help contact centers accomplish this objective by empowering agents. Continue on for insights.  (WHITE PAPER) READ ABSTRACT |

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