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Online Content Speaks Volumes by SiteCore

July 2008 - (Free Research)
This whitepaper examines the results of a survey by Aberdeen in which 300+ executives, users, and managers of online content management systems were asked the methods they use for building their web content management and delivery models. 
(WHITE PAPER) READ ABSTRACT |

Contact Center Consolidation by CosmoCom, Inc.

March 2008 - (Free Research)
Improving access to contact center resources is more challenging when agents are distributed across multiple locations. View this webcast for insight into Contact Center Consolidation. 
(BOOK) READ ABSTRACT |

Green Initiatives: Lowering Costs and Increasing Efficiency in the Data Center by 3PAR

August 2008 - (Free Research)
Conserving energy, reducing floor space, and managing utility costs are becoming major priorities for IT organizations. In this study by Aberdeen, over 175 organizations were surveyed about their opinions on Best-in-Class practices for IT organizations. 
(WHITE PAPER) READ ABSTRACT |

Hybrid Cloud Storage: Getting the Best of Two Worlds by Red Hat

July 2012 - (Free Research)
In January 2012, Aberdeen surveyed 106 enterprises spanning various sectors about how they're dealing with high-growth storage. This report looks at each component of hybrid cloud storage, as users of this new technology will be able to choose where to locate their data: on-premise with scale-out NAS or in the public cloud. 
(WHITE PAPER) READ ABSTRACT |

Automating Closed-Loop Marketing by Neolane Inc.

October 2008 - (Free Research)
Aberdeen research reveals closed-loop marketing practices and processes are fundamental drivers of superior performance for Best-in-Class companies; making closed-loop marketing as important today as it ever was in the past. 
(WHITE PAPER)

B2B Integration and Collaboration: Strategies for Building a ROI Business Case by IBM

November 2011 - (Free Research)
Aberdeen conducted a follow-up survey in May 2011 in which over 60 organizations detailed their B2B integration and collaboration issues and challenges - specific focus was given to return on investment (ROI) related issues. This research excerpt summarizes the findings of this survey. 
(WHITE PAPER) READ ABSTRACT |

Value-driven product management: Six keys to product success by IBM

January 2009 - (Free Research)
This paper explains how assessment, alignment, achievability, accessibility, agility and accountability, the six key concepts of value-driven product management, can be applied to create a repeatable process for developing successful products. 
(WHITE PAPER) READ ABSTRACT |

Genesys Global Consumer Survey - 2007 by Genesys

March 2008 - (Free Research)
This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations. 
(WHITE PAPER) READ ABSTRACT |

B2B Collaboration: Assessing the ROI of Process Integration Business Value Research Series by Sterling Commerce Manufacturing Solutions

March 2008 - (Free Research)
Business and IT leaders are under increasing pressure to improve B2B collaboration and the electronic communication capabilities of their organizations. This report looks at the key drivers for B2B collaboration in both the purchase-to-pay and... 
(WHITE PAPER) READ ABSTRACT |

Telecom Switches Emphasis: Preliminary Analysis of the 2007 Telecom Industry Survey by IBM

May 2008 - (Free Research)
As revenues from traditional telecom services decline, the continual erosion of technology barriers to adjacent industries offers the prospect of new markets for telecom providers. 
(WHITE PAPER)

Improve web content management with mobile marketing by OpenText

January 2012 - (Free Research)
This analyst report discusses how best-in-class businesses have adapted their content for improved mobile marketing. 
(ANALYST REPORT) READ ABSTRACT |

Forrester Research: Improving Application Deployments - How an Application Delivery Architecture Can Help Businesses Overcome Deployment Challenges by F5 Networks

August 2007 - (Free Research)
Today's businesses must operate in a drastically changing environment. Forrester found most companies are not well equipped to reorient IT as a critical driver of top line success. This report showcases the results of an April 2007 Forrester survey. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Risk Management in the Financial Services Industry: International Benchmark Survey May 2007 by SAS Institute Inc.

September 2008 - (Free Research)
This report presents the 2007 results of SAS' annual international benchmark survey on enterprise risk management (ERM) in the financial services industry. 
(WHITE PAPER) READ ABSTRACT |

The 2007 ERP in Manufacturing Benchmark Report by Epicor Software Corporation

May 2008 - (Free Research)
This report aims to serve as a roadmap to those in the manufacturing community who desire to reduce costs, improve accuracy of inventory schedules, and develop customer responsiveness through successful ERP implementations. 
(WHITE PAPER) READ ABSTRACT |

Aligning Business and Insurance Technology, 2007 P&C Technology Survey Results by Fiserv Insurance Solutions

April 2008 - (Free Research)
In May 2007, Fiserv Insurance Solutions surveyed IT leaders at some of the leading property & casualty insurance carriers in the United States. From our second annual survey we see new trends developing and others that continue because of their... 
(WHITE PAPER) READ ABSTRACT |

IT matters again by ComputerWeekly.com

December 2011 - (Free Research)
This report from Deloitte argues businesses are again investing in IT to provide the differentiation and innovation critical from their competitors despite the downturn. 
(IT BRIEFING) READ ABSTRACT |

Operational BI: Getting Real Time About Performance by SAP AG

December 2007 - (Free Research)
This report provides a roadmap for the strategies and capabilities that Best-in-Class companies are employing to improve operational performance. 
(WHITE PAPER) READ ABSTRACT |

The 2007 Regulatory Compliance Executive Survey by Polivec

April 2008 - (Free Research)
The findings in this report were taken from 142 respondents to an online survey administered in 2007. Participants were primarily senior business executives and professionals in the compliance and IT fields from a broad array of industries. 
(ANALYST REPORT) READ ABSTRACT |

The Importance of Delivering a Great Online Video Experience by Akamai Technologies

July 2007 - (Free Research)
With the increased popularity of online video content, now is the time for publishers to experiment with online video as a new means of storytelling and offering an enhanced experience on their Web sites. 
(WHITE PAPER) READ ABSTRACT |

The Tortoise and the Hare: A Tale of Document Management in Insurance and Banking (By Aberdeen Group) by Kofax, Inc.

March 2012 - (Free Research)
A 2012 survey of 30 insurance and 29 banking organizations took a closer look at how both these organizations are dealing with capture, processing, management, and securing of both paper documents and the resulting unstructured data files. Continue on for findings and recommendations. 
(RESOURCE) READ ABSTRACT |

2010 ERP REPORT: Part One in a Series by Panorama Consulting Group

February 2010 - (Free Research)
This report offers data on a wide variety of ERP solutions. Included in the research sample are Tier I solutions (such as SAP, Oracle eBusiness Suite, and Microsoft Dynamics), Tier II, Tier III and industry-focused niche solutions. 
(WHITE PAPER) READ ABSTRACT |

Under the Spotlight the Transition of Environmental Risk Management by SAP America, Inc.

July 1967 - (Free Research)
In March 2008, the Economist Intelligence Unit surveyed 320 executives from around the world about their attitudes to environmental risk management. Read about their findings in this paper. 
(WHITE PAPER) READ ABSTRACT |

American Recovery and Reinvestment Act: How the Pioneers Plan to meet Reporting and Compliance Mandates by SAP

November 2009 - (Free Research)
The ARRA was enacted to jumpstart the US economy and drive it out of the recession. One of the requirements of the recovery act is that organizations that receive funds for projects must report on the outcomes of those projects. Read on to learn what these executives and managers plan to do to meet the reporting and compliance mandates. 
(ANALYST REPORT) READ ABSTRACT |

Fighting the Tide: IBM/Cognos BI Users Reduce Overhead, Increase Operating Profit by IBM

September 2009 - (Free Research)
Read this report to learn what Aberdeen Group found when analyzing the results of 65 IBM/Cognos BI users who participated in a larger study about best practices for business intelligence during a recession. 
(ANALYST BRIEF) READ ABSTRACT |

Who's Got the NAC? Best Practices in Protecting Network Access by Sophos, Inc.

February 2008 - (Free Research)
This Aberdeen report aims to further the market's understanding of NAC - its function and capabilities - as seen through the eyes of those organizations that are getting the best results in protecting their network access. 
(WHITE PAPER) READ ABSTRACT |

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